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Temple Terrace, FL, 33617
... of claim within SLA Lowe's Corporation March 2019 - November 2020 Human Resources Specialist ● Handled high volume calls in a call center environment ● Interpreted company policy and procedures ● Assisted with basic transactions ● Processed Benefit ...
- Mar 26
Tampa, FL, 33603
... Developed and executed ICM scripts for the contact center, enhancing call routing efficiency. Created comprehensive reports, report definitions, and dashboards to provide valuable insights into service management using Business Objects. Managed and ...
- Mar 24
Seminole, FL
... High School - Mesa, AZ September 1987 to May 1990 Skills Call Center, CSR, Customer Service, Customer Care, Customer Support Assessments Customer Focus & Orientation — Highly Proficient May 2019 Responding to customer situations with sensitivity. ...
- Mar 23
Tampa, FL
... Call Center Representative, 12/2020 to 06/2021 Dial America •Authored activation, cancellation and reuse of government issued reliacards. •Responded to customer calls and emails for products and services inquiries. •Launched investigations regarding ...
- Mar 21
Kenneth City, FL, 33709
... replay” technologies • Via cameras deployed in our stores, in parking lots, the Store Support Center, and at our distribution centers and other facilities • Via call recordings • Via digital meetings platforms • Directly from you or the devices or ...
- Mar 21
Tampa, FL
**/**** - **/**** ******** Customer Service Rep One Touch Direct, Tampa, FL Incoming call center setting up service for wireless mobility Assisting customer with their bill explanation Updating or changing plan Enrolling customers into secure data ...
- Mar 18
Brandon, FL
... issues for a foolproof contingency plan by identifying back up sources, key personnel, systems that could be at risk and/or are business critical while communicating clear expectations to all call center agents, and rigorously test contingency plan. ...
- Mar 18
Lutz, FL
... Restructure and lead agency partnership and the scheduling/call center with an advanced telecom system, sophisticated IVR design and analytical reporting with real-time data collection; resulting in a seamless patient experience and improved ...
- Mar 14
St. Petersburg, FL
... Tampa, FL ***** 813-***-**** ad4b69@r.postjobfree.com Career Summary & Objective As an outgoing and detail-oriented worker with a background in data entry and call center service, I seek employment in a company that will challenge me and provide ...
- Mar 14
Bloomingdale, FL, 33596
... Education Brewster Technical Center Skills • Call Center • Customer Service • Cleaning • Customer service (5 years) • Serving • Food service • Food preparation (3 years) • Meal preparation • Food safety • Food handling • Cash register • Restaurant ...
- Mar 12