Carrie Garcia

**** *** **** **.

Tampa, FL *****

813-***-****

ad4b69@r.postjobfree.com

Career Summary & Objective

As an outgoing and detail-oriented worker with a background in data entry and call center service, I seek employment in a company that will challenge me and provide opportunities for future development.

Professional Experience

USAMERIBANK, Clearwater, Florida

Lockbox Specialist (Aug 2016-May 2018)

Mail is picked up daily from the Post Office

• Once Clients mail is distributed to all team members, the mail is sorted & batched.

• The batched work is scanned into the system via Cannon 6030 and the Ranger CR190.

• Scanned checks are then Processed & Balanced with minimal error.

• End of Day process is checking the system to verify that everything has been processed without duplicates or errors.

Bank of America, Tampa Temporary Position through Adecco Staffing USA

Production Specialist (June 2015-May 2016)

• Index home equity loan paperwork.

• Label paperwork that arrives via email and fax with minimal error.

• Average 130 applications per hour.

Hartford Insurance Company, Tampa, Florida

Auto Physical Claims Department, Dispatcher (2000-2015)

• Assisted appraisers needing information on claims.

• Distributed estimates from body shops to appraisers for review.

• Called customers and body shops to setup appointments.

• Managed the workload for the inside appraisers.

• Provided special support during times of natural disasters (hurricanes, hail storms, tornados, and floods).

Gate Keeper (1998-2000)

• Assigned newly received claims to the appropriate claim representative.

• Assisted the claim representative in sending closed claims to archives and filing paperwork.

• Contacted Police Departments for copies of accident reports.

Resource Department, Title Clerk (1997-1998)

• Processed vehicle titles when deemed a total loss.

• Ensured that paperwork was correct and followed state laws as applicable based on the state origin of the title.

Office Service Department (1996-1997)

• Sorted and delivered incoming mail.

• Assisted the receptionist desk with inbound calls.

• Printed checks and letters.

Education

National Educational Center, Tampa

Associate Degree in Applied Science (June 1988)

Jefferson High School, Tampa

Diploma (June 1986)

Additional Information

• Proficient with Microsoft Office applications

• Volunteer for AARP Day of Caring

• Volunteer for Special Olympics

• While in the Auto Physical Claims Department received company award for work performed during the 2004 hurricanes

References

Available upon request.

Contact this candidate