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Resumes 151 - 160 of 3286 |
Houston, TX
... of the cybersecurity operations center, ensuring the timely detection, response, and mitigation of security incidents. ... Regularly exceeds targets relating to call volume and meeting the average handle time for each call, in accordance with ...
- 2024 Dec 11
Pasadena, TX
... and PMO Bright Health Group, Austin, TX July 2021 – March 2022 Senior IT Project Manager Managed all aspects of strategic Call Center consolidation strategy for over 43 call centers including schedule/budget creation and tracking, resource ...
- 2024 Dec 10
Houston, TX
... Change Management (OCM) coordination and communication planning efforts across multiple business units to include call center management system updates • Escalate as required to help facilitate resolution of critical issues and visibility to ...
- 2024 Dec 09
Houston, TX
... SR Contact Center Agent Veterans Evaluation Services August 2013 to December 2018 Resolved an average of 60 to 100 inquiries ... Monitored incoming call queue and redirected calls to maintain a 90% live-answer ratio. KEY SKILL AREAS Microsoft Office ...
- 2024 Dec 09
Houston, TX
... Inbound Call Center Manager ACS Inc. / Houston, TX 10/06 - 10/09 Direct call center operations as a liaison between clients, supervisors, and call center employees. Administer performance management by diagnosing improvement opportunities, providing ...
- 2024 Dec 08
Webster, TX
... Implemented Azure Security Center policies and monitored security alerts, enhancing the overall security posture of Azure ... Extensively used Python requests urllib and urllib2 module to call web services. Used NumPy for numerical analysis & ...
- 2024 Dec 08
Houston, TX
LAWANDA JONES **** ******* ******, *** #**** Houston, Texas 77004 713-***-**** **********@*****.*** Focused professional with experience in multi-site call center management, process simplifications and service benchmarks. Frequently praised as ...
- 2024 Dec 07
Houston, TX
... O October 2016- May 2019 Help A Child Smile 1810 Overlake Drive Conyers, GA 30013 Office Recruiter: Sebrona Rhodes October 2021-September 2022 Concorde Call Center Winchester and Forest Hill Irene Memphis, TN 38125 November 2022- August 2024 Dick’s ...
- 2024 Dec 06
Houston, TX
Jdajia Zuber Houston, TX ***** ************@*****.*** +1-713-***-**** Customer Service Call Center representative with over 5+ years experience in-office/ WFH customer support. Strong time management and multitasking skills, self-driven, self- ...
- 2024 Dec 05
Houston, TX
... Throughout the years of working with alz I have learned a little thing call patience and understanding you see the moment you enter through those doors of an assisted living center you become their world we help them to enjoy life as much as they ...
- 2024 Dec 04