Customer Service
Resume:
Jdajia Zuber
Houston, TX *****
************@*****.***
Customer Service Call Center representative with over 5+ years experience in-office/ WFH customer support. Strong time management and multitasking skills, self-driven, self- motivated, able to exercise independent judgement based on an assessment of customer needs. Strong organization skills, Telephone inquiries specialist, Active listening skills. Adaptive team player, Seasoned in conflict resolutions. Quick and Fast learner.
Authorized to work in the US for any employer
Work Experience
Overnight Stock Associate
Ross Dress For Less-Houston, TX
September 2023 to November 2023
• Unloading merchandise from a truck.
• Unpacking boxes/ merchandise.
• Organizing or placing Merchandise on sales floor.
• Securing merchandise/ clothes for the sale floor.
• Training/ Trainee for new employees.
Care Provider
IJ Healthcare Nursing Resource, LLC.-Houston, TX
November 2022 to June 2023
Taking of patients, helping them around the house. Helping them get to & from the doctors visits and or picking up prescriptions.
Providing health care cleaning, cooking, and organizing patients area of living. Going shopping and grocery shopping for patients home, making sure they are put together before shift end for the day.
Customer Service Representative
Continuum Global Solutions-Dallas, TX
December 2020 to September 2022
Speaking to customer/ clients about data or technical issues for there devices. Making payments for the monthly bills.
Listening to customer/ client issues helping resolve the problem. Respectful.
Education
High school diploma
St. Regina’s Learning Academy - Houston, TX
March 2015 to September 2015
Skills
• Communication skills. Multitasking skills.
• Communication skills (10+ years)
• Customer service (10+ years)
• English (10+ years)
• Phone Etiquette (4 years)
• Typing (10+ years)
• Computer Operation
• Organizational Skills (10+ years)
• Data Entry
• Childcare (2 years)
• Custodial Experience
• Nursing
• Home Care (1 year)
• Toddler Care (2 years)
• Babysitting (10+ years)
• Teaching
• Medical Terminology
• Office Administration
• English
• Fluent
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