| Distance: | Resume alert | Resumes 11 - 20 of 9391 |
Data-Driven Senior Business Analyst with 13+ Years Experience
Miramar, FL
... systems from the 8x8 platform to Cisco/AT&T infrastructure ●Conducted stakeholder interviews and requirements workshops with call center leadership, SMEs, and operations teams to capture system requirements and operational needs ●Translated business ... - Mar 23
... systems from the 8x8 platform to Cisco/AT&T infrastructure ●Conducted stakeholder interviews and requirements workshops with call center leadership, SMEs, and operations teams to capture system requirements and operational needs ●Translated business ... - Mar 23
Network Administrator and Engineer - IT Lead & Helpdesk Manager
Tampa, FL
... ●Basic Troubleshooting for 30-40 different financial companies provided 24/7, on call and remote support. ●Backup and ... ●Handled 24hour technical support to the FBI while they used the Intrepid as their Command Center for 10 days after the ... - Mar 23
... ●Basic Troubleshooting for 30-40 different financial companies provided 24/7, on call and remote support. ●Backup and ... ●Handled 24hour technical support to the FBI while they used the Intrepid as their Command Center for 10 days after the ... - Mar 23
Dispatch/Customer Service Professional with CRM Experience
Kissimmee, FL
... Proficient in CRM Cloud based computer technology, call center dynamics, hospitality, and retail. Ability Summary *Computer (microsoft access, excell, word, powerpoint. Good communication skills. *Ability to offer a business attitude which offers ... - Mar 23
... Proficient in CRM Cloud based computer technology, call center dynamics, hospitality, and retail. Ability Summary *Computer (microsoft access, excell, word, powerpoint. Good communication skills. *Ability to offer a business attitude which offers ... - Mar 23
Network Administrator with 5+ Years in IT Operations
Jacksonville, FL
... Claro Network Operations Center Supervisor San Juan, PR 01/2008 – 09/2013 •Supervised Tier 1 call center operations supporting network and video services, ensuring consistent service delivery and adherence to SLAs. •Implemented and enforced incident ... - Mar 22
... Claro Network Operations Center Supervisor San Juan, PR 01/2008 – 09/2013 •Supervised Tier 1 call center operations supporting network and video services, ensuring consistent service delivery and adherence to SLAs. •Implemented and enforced incident ... - Mar 22
Hazardous Debris Removal Project Lead
Parrish, FL
... Create and present training content for team leads and call center agents. Varo Bank, Digital Bank Representative Sep 2021 - May 2022 Provide support for customer inquiries related to accounts and handle complex issues including escalations and ... - Mar 22
... Create and present training content for team leads and call center agents. Varo Bank, Digital Bank Representative Sep 2021 - May 2022 Provide support for customer inquiries related to accounts and handle complex issues including escalations and ... - Mar 22
Senior IT Systems Engineer with 16+ Years Experience
Jacksonville, FL
... Gather and analyze metrics to benchmark the helpdesk workload/performance and identify trends in call center issues. Promote excellent customer service, effective timely response and provide overall expertise supporting different issues with the ... - Mar 22
... Gather and analyze metrics to benchmark the helpdesk workload/performance and identify trends in call center issues. Promote excellent customer service, effective timely response and provide overall expertise supporting different issues with the ... - Mar 22
Available to Work Now: Versatile Guest Relations Specialist
St. Augustine, FL
... Sales Representative & Customer Service Specialist Provided nationwide support to sales representatives and customers in a call center production environment Sold products to clients via inbound and outbound calls Scheduled sales and installation ... - Mar 22
... Sales Representative & Customer Service Specialist Provided nationwide support to sales representatives and customers in a call center production environment Sold products to clients via inbound and outbound calls Scheduled sales and installation ... - Mar 22
Dedicated Customer Service Professional with 10 Years Experience
Miami, FL
... TECHNICAL SKILLS CRM Systems: Salesforce, Zendesk, HubSpot, Freshdesk OMS NICE inContact RingCentral Microsoft Office Suite Cisco Google Workspace SOFT SKILLS Customer Support Claims Resolution Benefits Navigation Call Center Operations HIPAA ... - Mar 20
... TECHNICAL SKILLS CRM Systems: Salesforce, Zendesk, HubSpot, Freshdesk OMS NICE inContact RingCentral Microsoft Office Suite Cisco Google Workspace SOFT SKILLS Customer Support Claims Resolution Benefits Navigation Call Center Operations HIPAA ... - Mar 20
Customer Service and Warehouse Associate Professional
Jacksonville, FL
... damage during transit • Maintained accurate records of received goods, verifying quantities against purchase orders Call Center Agent Aucera-Jacksonville, FL November 2023 to February 2024 My responsibility was to activate customers cards over ... - Mar 20
... damage during transit • Maintained accurate records of received goods, verifying quantities against purchase orders Call Center Agent Aucera-Jacksonville, FL November 2023 to February 2024 My responsibility was to activate customers cards over ... - Mar 20
Compassionate Data Entry & Remote Support Specialist
Fort Lauderdale, FL
... WellLife Call Center – Remote February 2013 – February 2018 Handled incoming calls and messages related to healthcare benefits, claims, and referrals. Assisted clients with addiction and recovery questions, offering empathetic support and guidance. ... - Mar 20
... WellLife Call Center – Remote February 2013 – February 2018 Handled incoming calls and messages related to healthcare benefits, claims, and referrals. Assisted clients with addiction and recovery questions, offering empathetic support and guidance. ... - Mar 20