Orlando, FL
... call distribution phone software, via remote connection or over the Internet, Diagnose and resolve technical hardware and software issues involving internet connectivity EDUCATION: New Horizons computers Learning Center – Orlando, FL – Present
- Mar 25
Miami, FL
... abilities -Flexible • Self-motivated Authorized to work in the US for any employer Work Experience Customer Service Representative Aqua mechanic-Miami, FL July 2023 to October 2024 Call center, working with insurance company’s for pool equipments . ...
- Mar 25
Orlando, FL
... Convergys — Customer Service Representative September 2015 – November 2016 - Managed customer accounts, billing updates, and service requests in a fast-paced call center environment. - Maintained accurate account records while following company ...
- Mar 24
Winter Park, FL
Anelisse Salazar Orlando, FL 407-***-**** *****************@*****.*** Bilingual: English & Spanish PROFESSIONAL SUMMARY Results-driven bilingual sales and customer service professional with 5+ years of high-volume call center, outbound and inbound ...
- Mar 24
Miramar, FL
... systems from the 8x8 platform to Cisco/AT&T infrastructure ●Conducted stakeholder interviews and requirements workshops with call center leadership, SMEs, and operations teams to capture system requirements and operational needs ●Translated business ...
- Mar 23
Tampa, FL
... ●Basic Troubleshooting for 30-40 different financial companies provided 24/7, on call and remote support. ●Backup and ... ●Handled 24hour technical support to the FBI while they used the Intrepid as their Command Center for 10 days after the ...
- Mar 23
Kissimmee, FL
... Proficient in CRM Cloud based computer technology, call center dynamics, hospitality, and retail. Ability Summary *Computer (microsoft access, excell, word, powerpoint. Good communication skills. *Ability to offer a business attitude which offers ...
- Mar 23
Jacksonville, FL
... Claro Network Operations Center Supervisor San Juan, PR 01/2008 – 09/2013 •Supervised Tier 1 call center operations supporting network and video services, ensuring consistent service delivery and adherence to SLAs. •Implemented and enforced incident ...
- Mar 22
Parrish, FL
... Create and present training content for team leads and call center agents. Varo Bank, Digital Bank Representative Sep 2021 - May 2022 Provide support for customer inquiries related to accounts and handle complex issues including escalations and ...
- Mar 22
Jacksonville, FL
... Gather and analyze metrics to benchmark the helpdesk workload/performance and identify trends in call center issues. Promote excellent customer service, effective timely response and provide overall expertise supporting different issues with the ...
- Mar 22