Bradenton, FL
... Joint Venture Supervisor, Operations Manager Delta Air Lines 2015 – 2022 Managed policy implementation, incident management, and escalations for call center operations. Served as liaison to the Network Operations Center (NOC) and Office Leadership. ...
- Jul 05
Brandon, FL
... a team of 10–17 agents in a high-volume BPO contact center environment, maintaining top-tier customer service standards. ... Partnered with management to identify workflow gaps and implement corrective action plans, thereby improving first-call ...
- Jul 05
Longwood, FL
... Customer Service Specialist – INKTEL CONTACT CENTER SOLUTIONS (Remote) 12/2020 – 05/2021 Scheduled 1,000+ COVID-19 vaccination appointments, supporting public health efforts during peak demand. Managed large inbound & outbound call volumes with ...
- Jul 04
Orlando, FL
... Customer Service Representative TMC Call Center / Alorica / Duke Energy / GMC Card / Spectrum Collections / AppleOne 2018 – 2021 Remote & Florida Handled inbound and outbound customer calls while providing professional support. Resolved billing, ...
- Jul 04
Miami, FL
... Call center experience, as well as the ability to proficiently work on routers and connection issues. EDUCATION AND CERTIFICATIONS MyComputerCareer, Information Technology/System Administrator-Certificate Oct 2025 TECHNICAL SKILLS AND KNOWLEDGE ...
- Jul 04
Brandon, FL
... I am Skilled in call center operations, daily production support, and maintaining strong client relationships through effective communication and problem- solving. Im also proficient in Microsoft Office Suite, including Excel and Word, with strong ...
- Jul 04
Sarasota, FL
... BRANCH ACCOUNT MANAGER, CALL CENTER MANAGER2002 - 2009 CitifinancialBradenton, Florida Managed branch operations, driving 10-18% annual growth from 2002 to 2007. Trained new employees, enhancing team efficiency and service quality. Handled $22M in ...
- Jul 04
Miami, FL
... Experienced in call center management and am able to adapt to the operations, goals and expectations of companies I have worked for. Experience Dates From: [February 2024 - Present] [Production Care Brand Supervisor] [ SXM; Ecco group usa. ] [Remote ...
- Jul 03
Hudson, FL
Stefanie Vano **** ****** ***** Hudson, Florida 34667 727-***-**** **************@*****.*** Professional Summary Customer Service professional with call center and remote support experience. Skilled at problem-solving, CRM systems, and empathetic ...
- Jul 03
Florida
... • Data Entry, Intake & Case Management • High-Volume Call Center Operations • Provider & Payer Coordination • Quality Assurance & Metrics (AHT, QA, CSAT) • Adaptability • Attention To Detail • Mathematical Skills • Microsoft Office • Communication
- Jul 03