Lauderhill, FL, 33351
... ANSI -C MS SQL Server, and SQL HTTP, Java, VB and IDE (Integrated Development Environments) VR (Voice Recognition) Siebel Call Center MS Office, Lotus TTS (Text To Speech) STT (Speech To Text) Many other tools as needed, learned or re-used. UNIX ...
- Jul 24
Hollywood, FL, 33021
... Demonstrated leadership by mentoring and coaching teams of up to 60 in a call center environment. Skilled in EMR systems, payment processing, and delivering high-quality service in fast-paced healthcare settings. Willing to relocate: Anywhere Work ...
- Jul 23
Tampa, FL
... Process Improvement, Customer Retention, Account Management, Quality Assurance, Data Analysis • Leadership & Communication: Call Center Leadership, Escalation Management, Performance Coaching, Conflict Resolution, Cross-functional Collaboration, ...
- Jul 23
Orlando, FL
... twelve providers and 24 support staff members Resolved most issues at their onset, resulting in minimum call center. intervention Was instrumental in identifying optimization initiatives and was extended. on the project to aid in analysis of data ...
- Jul 22
Tampa, FL
... Proven expertise in de-escalation, issue resolution, and understanding customer needs, demonstrated in roles at Maximus Call Center and Anthem, Inc. Strong communication skills and adept at maintaining up-to-date knowledge of industry regulations to ...
- Jul 22
Lakeland, FL
... HIPAA Electrical experience Typing Analysis skills Problem-solver Windows Time management Transportation planning Search engines Call Center Equipment installation Direct support Mentoring Serving Marketing/Sales Peer Support Specialist Fair Housing ...
- Jul 21
Fort Lauderdale, FL
... EDUCATION: General Education certificate Adult Learning Center Castle Bruce Dominica 1979. CERTIFICATION: Nursing Assistant ... Including non-sterile dressing change skin protection application, apply venous compression stockings, respond to call ...
- Jul 21
Tallahassee, FL
... 2017-2021 XPLORIE, LLC Destin, FL QUALITY ASSURANCE MANAGER • Ensure quality in all call center departments. (Outlined and created the Quality department) • Create and examine quality reports for management review. • Supervise Quality Assurance ...
- Jul 21
Ocala, FL
... Excel, Power Point Patient interaction Organized Office experience Medical scheduling Vital signs Customer communication Call center agent experience Availity Adaptable and resourceful Windows CPT coding Microsoft Office Behavior management Clinic ...
- Jul 20
Riverview, FL
... Responsible for answering inbound phone calls and transferring calls within the Department of veterans Call Center. Manage administrative duties as assigned. Advent Health Hospital. Tampa Fl Patient Financial Service Representative 07/2019-06/2020 ...
- Jul 17