Tampa, FL
... • Managed a high-volume call center environment, processing intake inquiries and coverage questions for up to 50+ members daily. • • Maintained total HIPAA compliance while documenting and notating accounts within a secure CRM environment. • ...
- Jul 06
Fort Lauderdale, FL
... Seeking a fully remote position in customer service, chat support, virtual assistance, or call center operations. CORE SKILLS Customer Service & Client Support Phone, Email, and Chat Communication WhatsApp Business Communication Data Entry & Fast ...
- Jul 06
Orlando, FL
... and Software ● CRM Software Knowledge ● Time Management ● Customer Retention Strategies ● Upselling and Cross Selling ● Call Center Experience ● Data Entry and Analysis Experience Customer Care Agent Ibex (Remote) 05/2026 to present Florida ● ...
- Jul 06
Bradenton, FL
... Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. Referred unresolved customer grievances to designated departments for further investigation. Managed high call volume with tact and ...
- Jul 06
Kissimmee, FL
... SKILLS •Customer Account Management •Call Center & Customer Service •Customer Information Systems (CIS/CRM) •Billing & Account Issue Resolution •Payment Processing Support •Complaint Resolution & Escalation • Policy & Procedure Explanation •Accurate ...
- Jul 06
Okeechobee County, FL
Susan C McAfee Okeechobee, FL 561-***-**** ************@*****.*** Professional Summary Patient, client, and customer service professional with experience in high-volume call center environments, and administrative skills in management of all aspects ...
- Jul 06
Bradenton, FL
... Joint Venture Supervisor, Operations Manager Delta Air Lines 2015 – 2022 Managed policy implementation, incident management, and escalations for call center operations. Served as liaison to the Network Operations Center (NOC) and Office Leadership. ...
- Jul 05
Brandon, FL
... a team of 10–17 agents in a high-volume BPO contact center environment, maintaining top-tier customer service standards. ... Partnered with management to identify workflow gaps and implement corrective action plans, thereby improving first-call ...
- Jul 05
Longwood, FL
... Customer Service Specialist – INKTEL CONTACT CENTER SOLUTIONS (Remote) 12/2020 – 05/2021 Scheduled 1,000+ COVID-19 vaccination appointments, supporting public health efforts during peak demand. Managed large inbound & outbound call volumes with ...
- Jul 04
Orlando, FL
... Customer Service Representative TMC Call Center / Alorica / Duke Energy / GMC Card / Spectrum Collections / AppleOne 2018 – 2021 Remote & Florida Handled inbound and outbound customer calls while providing professional support. Resolved billing, ...
- Jul 04