Ponte Vedra Beach, FL
... Helpdesk Manager (Hybrid-Remote) 04/2021 to 02/2022 Stefanini Group, assignment (6600 Corporate Center Parkway. Jacksonville ... team to meet SLA and AHT to meet quota Goals •Scheduling and On call rotation support to ensure after hour coverage •Time ...
- Feb 14
O'Brien, FL
... Present] TESST College, Beltsville Maryland Certified Medical Assistant Graduation Date May 2013 Work experience Arise Call Center Carnival Cruise Lines 04/2021-Present Rose Pediatrics Care LLC Temple Hills, Md June 2013-May-2016 $11.50hr Verifies ...
- Feb 13
Jacksonville, FL
... • Basic math • Difficult call handling • Managing customer accounts • Providing product information • Managing teams in a customer support role - Largest customer support team managed (11-15 team members) • Conducting sales calls • Call center agent ...
- Feb 12
Kissimmee, FL
... Project From: 9/11/2023 to 1/28/2025: Tricare East Humana Military- Short Term Assignment • • Customer Service Inbound Call Center Project Specialist, assisting all Branches of The Military: Active-Duty Service members and their families along with ...
- Feb 11
Orlando, FL
... • Maintaining patient confidentiality • Office experience • Call light response (emergency response procedures) • Patient ... • Interpersonal skills • Meal assistance • Distribution center • Long-term care facility experience • Night audit • ...
- Feb 10
Wauchula, FL
... • CUSTOMER CALL CENTER REPRESENTATIVE 11/2001 to 03/2002 Cross Country Sebring, FL Managed high-volume inbound calls to resolve customer inquiries efficiently. • Utilized CRM software to track interactions and maintain accurate customer records. • ...
- Feb 10
Palm Bay, FL
... Duties included team management and call center management Focus of duties were resolution of escalated and general loan issues. Ongoing responsibility was to assure the training and mentoring of peer managers as well as general oversight of and ...
- Feb 10
Orlando, FL
DESIREE ALMODOVAR Kissimmee, FL 347-***-**** *******.*********.**@*****.*** CALL CENTER & CUSTOMER SERVICE PROFESSIONAL Customer-focused call center professional with 8+ years of experience delivering high-quality support in fast-paced, high-volume ...
- Feb 10
Ormond Beach, FL
... Supervised Help Desk team of eight personnel for provision of call-center problem resolution. Supervised and participated in the creation of Military Justice Online, the first-of-its-kind standardized document generation application for military ...
- Feb 09
Yulee, FL
... ·MCSE (Expired) Technical Skills: ·Core VMware Virtualization Skills ESXi 6.7 VSphere and Virtual Center Server, P2V, V2V, ... oMaintained all group/call flow/permission diagrams using MS Visio. oEnsure user accounts and appropriate groups are created ...
- Feb 09