Jacksonville, FL
... • Packing • Cycle counting inventory management • Community engagement • Inventory optimization • Attention to detail • Call center experience • Written communication • Writing skills • Income tax preparation • Optimizing inventory management system ...
- Apr 02
Sanford, FL
... November 2018 – August 2022 211- Heart of Florida United Way Title: Senior Crisis Specialist Duties included but were not limited to: Customer Service Inbound call center Data Entry/Remote Worked from home Scheduling Appointments for Rent assistance ...
- Apr 01
New Port Richey, FL, 34655
... Medical Assistant (Associate) HCC-Tampa, FL November 2010 to November 2011 Upper secondary education Skills Multitasking Call center experience Serving Coffee Experience Spanish Customer service Computer skills Insurance sales Communication skills ...
- Apr 01
Jacksonville, FL
... • retention • offering deals to retain customers • Relocation • Over the phone installations • Schedule moves Call Center Rep Convergys Corp Jacksonville, FL September 2016 to May 2017 -Inbound calling -Outbound calling -Enrolling members ...
- Apr 01
Tallahassee, FL
... Remote Workflow Optimization • Time Management & Multitasking CERTIFICATIONS Licensed Life Insurance Agent — August 2022 Remote Call Center Agent Training, National Telecommuting Institute — September 2018 PROFESSIONAL EXPERIENCE: Customer Service / ...
- Mar 31
Palm Coast, FL
... Maintained a great call/order ratio. 04/1998 - 09/2003 Park Aide IV Office of Parks, Recreation & Historic Preservation, ... Also, recycling duties of lifting heavy cans onto a truck and taking to the recycling center. Filled in for anyone absent ...
- Mar 31
Hialeah, FL
... Negotiator Training - Quality Control Management - Human Resources - Team Building - Performance Evaluation - Client & Employee Retention - Customer Service - Call Center Management Customer Satisfaction - Inventory Management - Cold Calling
- Mar 31
Jacksonville, FL
... operational workflows Customer Service Supervisor TD Bank – Jacksonville, FL 09/2014 – 04/2019 - Led and supported frontline call center agents, providing escalation management and operational guidance - Managed high-volume customer issues, ensuring ...
- Mar 30
Jacksonville, FL
... with a total of 10 Contact Center Representatives, handling over 15,000 calls per month. Other duties included but were not limited to: Responsible for creating performance metrics and quality assurance to include: call abandoned rate, blocked ...
- Mar 30
Parkland, FL
... CALL CENTER REPRESENTATIVE Sep 2023 - Dec 2024 ●Answer calls and help them renew their motor insurance. ●Responsible for scheduling appointments. ● Direct customers to the right department. CUSTOMER SERVICE AGENT Mar 2022 - Nov 2023 ●Greeting ...
- Mar 29