Brandon, FL
... ● Capable of handling over 250 calls per day in a high-volume call center environment. ● Collected and updated customer information to ensure the communication between the bank and the consumer at all times. ● Experience navigating through multiple ...
- Jun 28
Cocoa, FL
... Data Entry, Salesforce, Ticketing Systems, Phone Systems, Empathy, Critical Thinking, Problem Solving, Technical Support, Incident Response, Call Center Operations, Active Listening REFERENCES Dean Broadbent, Terrorfied Forest 313-***-****); ...
- Jun 28
Florida
... • Data Entry, Intake & Case Management • High-Volume Call Center Operations • Provider & Payer Coordination • Quality Assurance & Metrics (AHT, QA, CSAT) • Adaptability • Attention To Detail • Mathematical Skills • Microsoft Office • Communication
- Jun 28
Winter Park, FL
... TRUST INTERNATIONAL Jul 2014 - Aug 2016 Call Center Reservations Sales Agent ORLANDO, FL • Provided comprehensive Travel Planning and facilitated Booking Management for hotel reservations using Hotel Reservation Systems. • Maintained revenue growth ...
- Jun 28
Fort Lauderdale, FL
... Manager, IT Support Center 2016 – 2018 Fundamental Administrative Services Remote / Multi-site SLA Turnaround: Re-engineered ... handling, accelerating first-call resolution rates and decreasing escalation traffic to costly Tier-3 engineering teams. ...
- Jun 27
Wildwood, FL
... cash out orders, clean store and stock Brownwood Care Center Housekeeping 01/16-03/17 Clean and sanitize nursing home ... City Of Cincinnati Data Entry Operator, 911 Emergency Call taker, Police Dispatcher 11/86 to 12/00 Enter data into computer ...
- Jun 27
Fort Myers, FL
... • Provides customer service tailored to the Applicant through the entire delivery process, from the Exploratory Call (EC) to ... Walter Reed Army Medical Center 9/2006 – 5/2008 Billing Specialist • Created action logs for tracking claims that was billed ...
- Jun 27
Boca Raton, FL
... Frontier Communications Jul 2020 - Mar 2021 Data Science Analyst Coconut Creek, FL Analyzed large-scale call center data using R and Teradata SQL to create reports identify call patterns, strengthen customer-to-call matching, and improve reporting ...
- Jun 27
Tampa, FL
Jessica Christian Tampa, FL P: 813-***-**** ************@*****.*** SUMMARY Detail oriented customer service professional with extensive experience supporting high volume call center and healthcare environments. Skilled in resolving inquiries, ...
- Jun 25
Lehigh Acres, FL
... – 2001-2010 ● Fielded inbound calls in a call center environment ● Assisted customers with their banking needs ● Recommended and sold additional products and services REALTOR® Century 21 Bi-County, Whitehall, Pa. – 2004-2009 ● Partnered with clients ...
- Jun 25