| Resume alert | Resumes 21 - 30 of 194 |
Customer Service Administrative Assistant
Chicago, IL, 60602
... ● Assistant floor manager with call escalation, Avaya issues, ADP or technical issues. ● Responsible for interacting and following up with over 50 prospective students (daily) on their decision to further their education and verify if prospects meet ... - 2023 Oct 03
... ● Assistant floor manager with call escalation, Avaya issues, ADP or technical issues. ● Responsible for interacting and following up with over 50 prospective students (daily) on their decision to further their education and verify if prospects meet ... - 2023 Oct 03
Customer Service Representative/FMLA Specialist
Chicago, IL
... Engagement 10 years Problem solving skills 9 years FMLA Proficient 6 years Fundraising 5 years Training 5 years Mentoring 2 years Assistant Supervisor 2 years Efficient in Microsoft’s Word, Excel, PowerPoint, OneNote, Outlook,, Zoom, and Avaya etc. ... - 2023 Sep 22
... Engagement 10 years Problem solving skills 9 years FMLA Proficient 6 years Fundraising 5 years Training 5 years Mentoring 2 years Assistant Supervisor 2 years Efficient in Microsoft’s Word, Excel, PowerPoint, OneNote, Outlook,, Zoom, and Avaya etc. ... - 2023 Sep 22
Project Management Scrum Master
Chicago, IL
... Integration of Eligibility, RxClaim, PeopleSafe, Avaya and IVR data to track member calls through their lifecycle. Launched the communication protocols between Anthem and CVS. Developing the Medallia extract process for client branding needs and ... - 2023 Sep 19
... Integration of Eligibility, RxClaim, PeopleSafe, Avaya and IVR data to track member calls through their lifecycle. Launched the communication protocols between Anthem and CVS. Developing the Medallia extract process for client branding needs and ... - 2023 Sep 19
Scrum Master Project Manager
Chicago, IL
... Integration of Eligibility, RxClaim, PeopleSafe, Avaya and IVR data to track member calls through their lifecycle. • Led brainstorming sessions with clients and internal teams to achieve goals and meet objectives. • Managed Model Office testing ... - 2023 Apr 27
... Integration of Eligibility, RxClaim, PeopleSafe, Avaya and IVR data to track member calls through their lifecycle. • Led brainstorming sessions with clients and internal teams to achieve goals and meet objectives. • Managed Model Office testing ... - 2023 Apr 27
Support Analyst Desktop Technician
Tinley Park, IL
... • Extensive knowledge of wiring and cabling data networks including Cisco\Avaya systems, including running cabling, replacing and configuring switches. EDUCATION Truman College, Chicago, Illinois • A+ Certification. Global Knowledge, Schaumberg, ... - 2023 Apr 03
... • Extensive knowledge of wiring and cabling data networks including Cisco\Avaya systems, including running cabling, replacing and configuring switches. EDUCATION Truman College, Chicago, Illinois • A+ Certification. Global Knowledge, Schaumberg, ... - 2023 Apr 03
Desktop Support Hardware Configuration
Chicago, IL
... helpdesk tickets using AutoDesk Helpdesk Software Create users in Office365 and Google Doc Support Avaya Phone System (create user extensions, voicemail boxes and add users to hunt groups) Provide technical support for Dell Workstations and Laptops - 2023 Feb 20
... helpdesk tickets using AutoDesk Helpdesk Software Create users in Office365 and Google Doc Support Avaya Phone System (create user extensions, voicemail boxes and add users to hunt groups) Provide technical support for Dell Workstations and Laptops - 2023 Feb 20
Support Agent Network Technician
Chicago, IL
... Responsible for Avaya IP Office telephone systems setup. Servicing customers with TSRM / Tivoli Service Request Manager. This also is done on sight, or remotely through Dame Ware or Microsoft Lync. Hardware/Software Technician at JPMorgan Chase ... - 2023 Jan 19
... Responsible for Avaya IP Office telephone systems setup. Servicing customers with TSRM / Tivoli Service Request Manager. This also is done on sight, or remotely through Dame Ware or Microsoft Lync. Hardware/Software Technician at JPMorgan Chase ... - 2023 Jan 19
Customer Support Specialist
Chicago, IL
... System Engineer Avaya IP Telephony (January 2003 – November 2004) Provided Regional Technical support to Regional Account Managers, Business Partners and Customer’s Engineering Teams. Managed Vendor and Business Partner relationships Programmed and ... - 2023 Jan 12
... System Engineer Avaya IP Telephony (January 2003 – November 2004) Provided Regional Technical support to Regional Account Managers, Business Partners and Customer’s Engineering Teams. Managed Vendor and Business Partner relationships Programmed and ... - 2023 Jan 12
Product Tester Service Representative
Calumet City, IL
... Education HIGH SCHOOL DIPLOMA Jefferson City High School - Jefferson City, MO May 2015 Skills • MS Office (Word, Excel, PowerPoint, Outlook) • Avaya Softphone • Wireless Phone • Multiple screen system Other: Call Center • Customer Service • Typing • ... - 2022 Dec 26
... Education HIGH SCHOOL DIPLOMA Jefferson City High School - Jefferson City, MO May 2015 Skills • MS Office (Word, Excel, PowerPoint, Outlook) • Avaya Softphone • Wireless Phone • Multiple screen system Other: Call Center • Customer Service • Typing • ... - 2022 Dec 26
Time Delivery Clinical Research
Chicago Loop, IL, 60602
... Growth (ACG), Professional Association for SQL Server (PASS), Independent Oracle Users Group (IOUG), International Avaya User Group (IAUG), Society for Information Management (SIM), SHARE (IBM technology user group), and various outsourced projects. ... - 2022 Nov 04
... Growth (ACG), Professional Association for SQL Server (PASS), Independent Oracle Users Group (IOUG), International Avaya User Group (IAUG), Society for Information Management (SIM), SHARE (IBM technology user group), and various outsourced projects. ... - 2022 Nov 04