| Resume alert | Resumes 1 - 10 of 47 |
Regional IT Support Manager
Spring, TX
... •Complete integrated network support using Cisco, Meraki, Nortel, Avaya •Workstation setup and configuration / Administration for Windows 8, 10, O365 •Helpdesk management of team of 6 in support of multiple locations •Inventory Control and ... - Mar 19
... •Complete integrated network support using Cisco, Meraki, Nortel, Avaya •Workstation setup and configuration / Administration for Windows 8, 10, O365 •Helpdesk management of team of 6 in support of multiple locations •Inventory Control and ... - Mar 19
Customer Service
Conroe, TX
... • Build VoIP Cisco (Call Manager 9.1)/Avaya/Nortel/TDM (Time Division Multiplex) phones, long distance codes, remote call forwarding/conference lines, and any special features for new employees or current employees. • Manage ACD logins via Contact ... - Mar 14
... • Build VoIP Cisco (Call Manager 9.1)/Avaya/Nortel/TDM (Time Division Multiplex) phones, long distance codes, remote call forwarding/conference lines, and any special features for new employees or current employees. • Manage ACD logins via Contact ... - Mar 14
Business Analyst Project Management
Montgomery, TX
... Junior Business Analyst Standard Chartered Bank, Kenya Jan 2012 – April 2014 Project: Implementation of Avaya Call Centre Management ·Assisted senior analysts in conducting market research and competitive analysis to support strategic decision ... - Jan 07
... Junior Business Analyst Standard Chartered Bank, Kenya Jan 2012 – April 2014 Project: Implementation of Avaya Call Centre Management ·Assisted senior analysts in conducting market research and competitive analysis to support strategic decision ... - Jan 07
Customer Service Sales Team
Montgomery, TX
... MS Teams Access Options, Managed Session Border Controllers, Hosted UC Platforms, Avaya, Zoom, Hosted UC Platforms FedRAMP Cisco, Hosted Contact Centers 5Nine, Nice InContact, Genesys, CSG, Video Conferencing Platforms, Zoom, Cisco, VNF. Expected ... - 2023 Aug 28
... MS Teams Access Options, Managed Session Border Controllers, Hosted UC Platforms, Avaya, Zoom, Hosted UC Platforms FedRAMP Cisco, Hosted Contact Centers 5Nine, Nice InContact, Genesys, CSG, Video Conferencing Platforms, Zoom, Cisco, VNF. Expected ... - 2023 Aug 28
Scrum Master Cyber Security
Spring, TX
... • Replacement of Avaya Telephony System to Cisco’s UCM Cloud (Migration from Avaya Telephony System) (Strategic Project) Managed successful delivery of migration of Avaya telephony to Cisco VoIP Unified Communication Manager Cloud, including all IT ... - 2023 May 14
... • Replacement of Avaya Telephony System to Cisco’s UCM Cloud (Migration from Avaya Telephony System) (Strategic Project) Managed successful delivery of migration of Avaya telephony to Cisco VoIP Unified Communication Manager Cloud, including all IT ... - 2023 May 14
Data Entry Call Center
Cypress, TX
... • Supervised up to 8 clerks in call center by monitoring call holding, and average talk time times using Avaya Phones web program. • Performed cashier duties by processing cash transactions into JCIS and generating balancing tills at end of daily, ... - 2023 May 05
... • Supervised up to 8 clerks in call center by monitoring call holding, and average talk time times using Avaya Phones web program. • Performed cashier duties by processing cash transactions into JCIS and generating balancing tills at end of daily, ... - 2023 May 05
Claims Representative 15 Year Customer Service over 10 years
Houston, TX, 77090
... Pull, Supervisor Call-Back, and Customer Complaint forms •Outbound calls to customers to complete/inform resolutions •Use of Avaya •Use of VMware •Use of Igel Customer Service Representative Alorica Oct 2019 - Aug 2020 (11 months) Manage customer ... - 2023 Mar 18
... Pull, Supervisor Call-Back, and Customer Complaint forms •Outbound calls to customers to complete/inform resolutions •Use of Avaya •Use of VMware •Use of Igel Customer Service Representative Alorica Oct 2019 - Aug 2020 (11 months) Manage customer ... - 2023 Mar 18
Entry Operator Data
Spring, TX
... Windows Server 2003/2008, Windows 7/ XP/2000, Active Directory (AD), NT, Cisco, Avaya, and ShoreTel Phone System, VOIP, VPN, VDI, Epic Hyperspace, Epic TDR, Imprivata rollouts. Dragon, VPN, Citrix Bomgar Remote access, Cerner, EDM, Nextgen, FMS, ... - 2022 Jan 04
... Windows Server 2003/2008, Windows 7/ XP/2000, Active Directory (AD), NT, Cisco, Avaya, and ShoreTel Phone System, VOIP, VPN, VDI, Epic Hyperspace, Epic TDR, Imprivata rollouts. Dragon, VPN, Citrix Bomgar Remote access, Cerner, EDM, Nextgen, FMS, ... - 2022 Jan 04
Net Developer Asp.Net
Tomball, TX
... API) HP SM Discovery Infrastructure/Application/Integration with UCMDB - Service Manager (Java, JSP, Oracle, SM AOI) HP Avaya Call Center - prototyping/custom software development and integration of the Avaya telephony system into the NGCC (Next ... - 2021 Aug 20
... API) HP SM Discovery Infrastructure/Application/Integration with UCMDB - Service Manager (Java, JSP, Oracle, SM AOI) HP Avaya Call Center - prototyping/custom software development and integration of the Avaya telephony system into the NGCC (Next ... - 2021 Aug 20
Manager Engineer
Cypress, TX
... excellence Lead and execute the development, communication and implementation of effective IT Process Resolve conflict within and across functional teams and departments Support users for server, network along with Avaya VOIP telephony system. ... - 2021 Feb 03
... excellence Lead and execute the development, communication and implementation of effective IT Process Resolve conflict within and across functional teams and departments Support users for server, network along with Avaya VOIP telephony system. ... - 2021 Feb 03