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Resumes 41 - 50 of 201 |
Conyers, GA
... Certification Call Centers Call Center Budgeting Customer Service Call Routing Telephony Technical Support Troubleshooting VoIP Avaya IVR IEX eWFM Verint Admin Aspect Salesforce Admin Five9 Admin Cisco Calabrio Admin Workday Kronos Admin Project ...
- 2020 Oct 13
Lawrenceville, GA
... experience Proficient in: Microsoft Office Suite (including MS Project), SharePoint, Remote Desktop/Virtualization, SolarWinds, Avaya softphone, ServiceNOW, Splunk, Breeze, Active Roles, Multi-Factor Authentication (MFA), McAfee, and PowerBI. ...
- 2020 Aug 25
Suwanee, GA, 30024
... Strong Help Desk/Deskside support background maintaining and troubleshooting Wireless security and Wireline communications, Avaya/Nortel PBX, Blackberry, i-phone, and Android cell phones as well as onsite support for operating systems and network ...
- 2020 Aug 03
Roswell, GA, 30075
... – 2016 (Acquired by Verint) Senior Program Manager, Cloud Solutions – Professional Services Managed multiple high visibility Avaya and Verint Contact Center implementations, including Recording/QM, WFM, ACD, Speech Analytics, and Desktop Analytics. ...
- 2020 Jul 13
Duluth, GA
... Created, Updated and insured accuracy of client files Daily and Monthly reporting Scheduled initial client consultations and processed intake documents Sales Support Team Lead, 06/2010 to 02/2014 MarketSource (Avaya Division) – Alpharetta, GA Daily, ...
- 2020 Jun 26
Decatur, GA
... TECHNICAL PROFICIENCIES Operating Systems Windows 2012 Server, Windows 2008 Server, Windows 2003 Server Windows 10, Windows 8, Windows 7 VMWare vSphere SAP AVAYA System Software / Hardware AS400 Acronis True Image. Peregrine. Remedy ticketing system ...
- 2020 May 06
Duluth, GA
... Some experience on installing and troubleshooting Avaya, Shortel, Mitel and Cisco telecommunication equipment. January 2017 – November 2017 Network Administrator – Huawei Technologies Ltd Lagos, Nigeria • Deployment of various routing protocols ...
- 2020 Apr 02
Roswell, GA
... Maximized revenue opportunities selling network solutions to Enterprise accounts throughout the Southeast Product Lines include Brocade, IBM, HP, Avaya, Alcatel-Lucent, Cisco, VMWare Lantech Communications, Inc. 10/2006 – 02/2009 Vice President ...
- 2020 Jan 27
Norcross, GA, 30071
... TECHNICAL SKILLS: Avaya ACD Telephony Reporting MS Office Suite, including Excel, Word, PowerPoint, Outlook 2010, 2013, 2016, 365, YOTTA data extractor Windows XP, Vista, 7 & 8, 10 Operating Systems CERTIFICATIONS: ITIL Foundation V3.0 Certification ...
- 2020 Jan 21
Lawrenceville, GA
... Work Experience Customer Service Representative Avaya inc. Oklahoma city, OK March 1987-December 2017 Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain ...
- 2020 Jan 03