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Resumes 31 - 40 of 201 |
Dacula, GA
... Implemented and maintained Avaya IP Office PBX telephone system (35 handsets), including conference calling, softphone and voicemail pro. Created effective IT policies concerning appropriate use of company equipment, loaner equipment, appropriate ...
- 2022 Apr 29
Duluth, GA
... •Gained knowledge of using csg, wfx, icoms and avaya applications as applicable to my role. •Maintained minimum average handle times when handling phone calls. Concordia University September 2017 – December 2018 Help Desk Technician •Troubleshooting ...
- 2022 Apr 11
Lithonia, GA
... College Uniondale,NY Associates Degree, Fashion Buying and Merchandising May/1992 Skills Microsoft PowerPoint,Outlook,Word,Excel,Windows and XP,WordPerfect,Nortel,ACD,Ensemble,Davox,Payment Systems,Avaya,Citrix,CMS,Cybershift and internet savvy.
- 2021 Aug 10
Stone Mountain, GA
... Issues Work Experience: 2010-12 Wipro Technology- Hospira Project, Affinia Receive calls from International customers in our Avaya and Cisco phone system, create tickets with Remedy Management Software and escalate issues requiring real-time actions ...
- 2021 Aug 08
Snellville, GA
Jimi McIntosh **** ***** ******* ** Snellville, GA 30039 404-***-**** ONLY CERTIFICATIONS / TRAINING Avaya S8800, S8700, S8500 and S8300 series, CMS, CTI, VOIP, SIP, ACD, Redundant Processors, and Modular Messaging. Nice Call Recordings, I-3 ...
- 2021 May 10
Suwanee, GA
... (billing system), Business Element Manager, Number Portability Administration Center (NPAC), PathTrak (troubleshooting), DOCSIS/HSD Tools, WatchTower, Xray, Einstein360, IMS, BTS, ICOMs, Microsoft office and Avaya phone system and call reporting. ...
- 2021 Apr 05
Conyers, GA
... JANUARY 1999 – DECEMBER 2000 CONTACT CENTER SERVICE PROVIDER, KING TELESERVICES Administered quality omnichannel contact service support for two major clients – Sprint Communications and Southwest Airlines - using high end call routing with Avaya ...
- 2021 Apr 03
Duluth, GA
... Programmed applications in ASP.NET, MS Windows server, PHP MySQL, C, C+, C#, VB, Java EE Avaya Systems VOIP Servicing, routing, and programming. Maintained ERP, CRM, MX Mail, Advance Directory, and Symantec Security Servers Education University of ...
- 2021 Mar 13
Lithonia, GA
... attentive to detail Consistently succeed in a fast-paced environment requiring multi-tasking Strong vocabulary and communications skills, including medical terminology with the ability to use Avaya phone systems Ability to react calmly and ...
- 2021 Feb 16
Buford, GA, 30518
... § Implement and maintain the Avaya/Lucent phone system which included installing all wiring, network cable and equipment. Duties also included the training as well as the documentation to be written. § Obtain and compare pricing for any and all work ...
- 2020 Nov 25