Lisa R Jefferson 202-***-****

***** ** ******** **, ******, MD 20708 adqw8k@r.postjobfree.com

Highly motivated and performance driven IT Manager bringing 10 years in project management. Skilled in installation, configuration, migration and implementation of multiple server platforms. I possess exceptional soft skills, an agile technical mind, and innovative solutions along with 7 years of extensive capabilities in SharePoint 2010-16 in both administration and development using .Net, C#, Java, and HTML.

Migration Experience

Planned Facilitated for Document Clean-up on an enterprise level.

Created and Implemented Information Architecture for better search results and usability.

Performed rebranding and custom workflows using within SharePoint 2010 that will easily migrate to SharePoint 2013.

Complex project plan on how to upgrade to SharePoint 2013 including upgrading the operating systems of the entire server farm, upgrading of the tool and deployment to end users.

Developed Plan and Testing Metrics to ensure SharePoint 2013 migration was 503c compliant.

Comprehensive Data Analysis to create data trends for new site migrations.

Complex requirements and laying out solutions for Executive Management meetings and reporting.

Implemented various applications and functions including collaboration, document management, workflows, content management, deployment, maintenance and administration.

Environment: SharePoint 2010, 2013, 2016, Office 365, SP Usage Logs, InfoPath, Excel Web Services, Access Web Services, Form / Search servers, SharePoint Designer, Infopath, powerShell, Microsoft Office Suite

Experience

SharePoint Developer/Administrator Feb 2020- Aug 2021

ODS/ LaunchPoint PEO

·Perform web environment development, deployment and maintenance activities Perform testing and quality assurance of websites and web applications

·Assist with structure and content, to include graphics, for collaboration artifacts and data repositories based on SharePoint and other web/collaboration technologies

·Supports customer content managers in accomplishing site creation/modification tasks

·Provide document storage and management for the directorate. Interact directly with the client to capture and evaluate how their business and knowledge management requirements will impact the current client systems.

·Assist with supporting the client by providing input on any stage of the knowledge management and development life cycle, as necessary.

SharePoint Migration Consultant March 2019- May 2019

Edwards Performance Solutions

Responsible for migration from SharePoint 2013 to 2016 and then to O365

Identified migration issues, developed, and implemented solution

Created scripts using .net to facilitate clean up of unused/broken links

Used HTML and java to render new master pages

Business Analyst III June 2017- Sept 2017

ICON for BGE

Responsible for Overall site maintenance, management and redesign.

Managed implementation process and assisted with ongoing migration in a consultant role.

Advised client on SharePoint best practices, most user-friendly and project management focused interface

Developed company charter and SharePoint Governance site.

SharePoint Consultant Jan 2016- May 2017

Alta IT Dept of Army DAU

Analyze business units and center’s organization; design and implement internal and external sites and sub-sites to support the BU needs and needs of its customers

Responsible for day-to-day support and maintenance of the site/ sub-sites

Implements approved design and workflows

Create SOPs for managing the sites/ sub-sites and document management control

Train the BU in the use of SharePoint (SP) 2013; SOP; and document management process

Performs and coordinates QA and testing of the SP sites

Collaborate with internal resources to ensure streamlined with proper standards and branding guidelines

Maintain configuration control of SP sites and sub-sites

Built new workflows using Visual Studio

Created master pages using .net

SharePoint Developer March 2015–October 2016

Vision Technology Services

Designed, developed and maintained key components of the software suite using classic ASP.net, Visio and SharePoint 2010.

Developed software solutions by studying requirements analysis and information needs; conferring with stakeholders and IT Management; studying systems flow, data usage, and work processes; performs software design using software development fundamentals and processes, debug, test, and deploy software solutions.

Implemented SharePoint-based workflows as well as development of Business Intelligence dashboards.

Documented and demonstrated solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

Built proof of concept examples or graphical simulation software. Then maintain product test software and demos for training purposes.

Protected operations by keeping information confidential.

Actively participated in product design reviews by providing creative and practical ideas and solutions in a teamwork environment.

Helpdesk Analyst Oct 2014 - February 2015

Telesis

Assisted users with basic Tier 1 network troubleshooting and escalate appropriate requests to ensure timely resolution

Performed basic troubleshooting of remote access devices, mobile devices and 24X7 international support to Department of Commerce clients, including the Secretary of Commerce.

IT Manager May 2012- July 2014

Jefferson Family Foundation

Conducted analysis of IT infrastructure for foundation non-profit organizations, reviewing technology approach and budget

Set up website, email and other infrastructure components

IT Manager Oct 2002- April 2012

WINS, Inc- Seabrook, MD

Planned and maintained network infrastructure including 11 servers, 4 printers, 60 workstations, 75 laptops and 2 websites.

Implemented and maintained Avaya IP Office PBX telephone system (35 handsets), including conference calling, softphone and voicemail pro.

Created effective IT policies concerning appropriate use of company equipment, loaner equipment, appropriate use of e-mail, as well as a vendor list.

Developed Email Protocol

Planned and implemented several upgrades (Microsoft Windows 2003 to more current versions), migrations (Exchange 2003 to 2007 and equipment upgrades) as well as location changes.

Purchased and maintained inventory system for all IT devices including sales equipment, laptops, and cell phones.

Performed extensive vendor management capabilities and built client relationships with vendors such as Microsoft, Xerox, CDW and HP.

Assisted with ISO certification by becoming certified as an ISO auditor

SharePoint Responsibilities

Installed, maintained, and migrated Microsoft SharePoint Server 2007, 2010 enterprise edition and SharePoint Designer on 2 farms with 22 individual site collections.

Created custom workflows using SharePoint Designer

Customization with XSLT, jQuery, and SharePoint search

Configure SharePoint Services and settings

Developed company SharePoint Security Policies, methodologies, and protocol

Created SharePoint workflows and dashboards to meet Business and departmental goals

Designed and maintained company Inter and Intra-net websites using SharePoint 2010 (OOTB) tools.

Developed company SharePoint Security Policies, methodologies, and protocol

Education

University of Maryland May 2006- 2009

Computer Science minor in Business Management

Devry University Online Ongoing

Masters Computer Network Engineering

Coursework in Network Security and Network Planning

Additional Information

Activities and Awards

MCSE received May 2006

SharePoint 2010 Aug 2011

SharePoint 2013 June 2013

ISO Certified Oct 2011

Employee Kudos Award 2011

References Available Upon Request

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