| Resume alert | Resumes 41 - 50 of 66 |
Network Technician
Columbus, OH
... Installed and serviced Polycom/Avaya/Spectralink wireless phones systems and trained users in their operation for customers such as Home Depot, Stop & Shop, Department of Homeland Security, and various healthcare facilities. Installed Cisco ... - 2015 Jul 03
... Installed and serviced Polycom/Avaya/Spectralink wireless phones systems and trained users in their operation for customers such as Home Depot, Stop & Shop, Department of Homeland Security, and various healthcare facilities. Installed Cisco ... - 2015 Jul 03
SQL Developer
Columbus, OH
... • Analyze Avaya phone history from Agent Initiated Calls (AICs) to cell phones where Discover does not have consent to dial predictively. • Support pre-delinquency Heat maps and Charge-Off intervals reporting. • Generate PivotTable views using ... - 2015 Feb 04
... • Analyze Avaya phone history from Agent Initiated Calls (AICs) to cell phones where Discover does not have consent to dial predictively. • Support pre-delinquency Heat maps and Charge-Off intervals reporting. • Generate PivotTable views using ... - 2015 Feb 04
Customer Service Accounts Payable
Worthington, OH
... Proficient in: SAP R/3, SAP CIC Billing System, Lotus Notes, Excel, Access, WordPerfect, Ms Word, Outlook, Hyperion System 9 Financial Management-HFM, Oracle 11i (ERP), Consolidate Accounts, Business Objects, Assure Net GL, AVAYA CMS Supervisor, ... - 2014 Apr 29
... Proficient in: SAP R/3, SAP CIC Billing System, Lotus Notes, Excel, Access, WordPerfect, Ms Word, Outlook, Hyperion System 9 Financial Management-HFM, Oracle 11i (ERP), Consolidate Accounts, Business Objects, Assure Net GL, AVAYA CMS Supervisor, ... - 2014 Apr 29
Project Manager Sales
Worthington, OH
... Environment: Avaya, Lucent, Cisco, Sanyo Systems, MS Project, MS Suite 97-2003 P. O. BOX 29517 COLUMBUS, OHIO 43229 C - 614-***-**** acckh4@r.postjobfree.com - 2014 Feb 07
... Environment: Avaya, Lucent, Cisco, Sanyo Systems, MS Project, MS Suite 97-2003 P. O. BOX 29517 COLUMBUS, OHIO 43229 C - 614-***-**** acckh4@r.postjobfree.com - 2014 Feb 07
Service Quality Assurance
Powell, OH
... AVAYA COMMUNICATIONS - Columbus, Ohio LUCENT TECHNOLOGIES - Denver, Colorado & Northville, Michigan AT&T, NETWORK SERVICES DIVISION - Basking Ridge, NJ Senior Account Manager / Call Center Specialist / Senior Account Executive / Directory Services ... - 2013 Oct 06
... AVAYA COMMUNICATIONS - Columbus, Ohio LUCENT TECHNOLOGIES - Denver, Colorado & Northville, Michigan AT&T, NETWORK SERVICES DIVISION - Basking Ridge, NJ Senior Account Manager / Call Center Specialist / Senior Account Executive / Directory Services ... - 2013 Oct 06
Customer Service Management
Westerville, OH
... Operate and control Avaya phone system which includes opening/closing call center and developing strategies to maximize the customer treatment across the entire line of business. Relationship Building – Experienced in matrix management, working ... - 2013 Jul 26
... Operate and control Avaya phone system which includes opening/closing call center and developing strategies to maximize the customer treatment across the entire line of business. Relationship Building – Experienced in matrix management, working ... - 2013 Jul 26
Customer Service Quality Assurance
Pickerington, OH
... * Streamlined and standardized operational processes for new WebChat (LivePerson technology) and E-mail (AVAYA CMS and CCE interface) handling. * Effectively managed cost to P&L Budget requirements in excess of $25M annually. * Developed and ... - 2013 Mar 05
... * Streamlined and standardized operational processes for new WebChat (LivePerson technology) and E-mail (AVAYA CMS and CCE interface) handling. * Effectively managed cost to P&L Budget requirements in excess of $25M annually. * Developed and ... - 2013 Mar 05
Project Manager Management
Powell, OH
... Cisco Voip telephony, Avaya G650 PBX, Avaya PG230 dialers, Aspect UIP DCP, CM AES,CMS, SES, MM, Genesys call routing, web phone, IBM Power Edge and Flex server series NICE call recording, virtual hold, web phone and HP blade center for VDI, SAN/NAS. ... - 2012 Nov 18
... Cisco Voip telephony, Avaya G650 PBX, Avaya PG230 dialers, Aspect UIP DCP, CM AES,CMS, SES, MM, Genesys call routing, web phone, IBM Power Edge and Flex server series NICE call recording, virtual hold, web phone and HP blade center for VDI, SAN/NAS. ... - 2012 Nov 18
Customer Service Manager
Canal Winchester, OH, 43110
... Successfully implemented a new Avaya phone system. Developed a Dental Customer Service Department and cross-trained staff to assist in exceeding goals. Managed a staff of 14 medical Claims Examiners and 10 Data Entry Processors. Developed a modular ... - 2011 Jun 28
... Successfully implemented a new Avaya phone system. Developed a Dental Customer Service Department and cross-trained staff to assist in exceeding goals. Managed a staff of 14 medical Claims Examiners and 10 Data Entry Processors. Developed a modular ... - 2011 Jun 28
Customer Service Representative
Columbus, OH, 43230
... Avaya CMS – Call 15. Metric Analysis 2. Workforce Management Management System 16. Microsoft Sharepoint Methodologies 7. Blue Pumpkin 17. Symposium by Nortel 3. Written and Oral 8. Microsoft Access 18. Cognos Communication 9. Oracle 4. IEX Workforce ... - 2011 Jun 21
... Avaya CMS – Call 15. Metric Analysis 2. Workforce Management Management System 16. Microsoft Sharepoint Methodologies 7. Blue Pumpkin 17. Symposium by Nortel 3. Written and Oral 8. Microsoft Access 18. Cognos Communication 9. Oracle 4. IEX Workforce ... - 2011 Jun 21