| Resume alert | Resumes 11 - 20 of 66 |
Virtual Customer Service
Columbus, OH
... Knowledge & Skills Areas • Zendesk • Software/ Technical Support • Inbound/Outbound Support • Avaya • Microsoft Office • G Suite • Credit Fraud/Risk • Customer Service • Health Insurance • Knowledge Base Articles. • Call Center. • Billing Support. • ... - 2023 Jun 06
... Knowledge & Skills Areas • Zendesk • Software/ Technical Support • Inbound/Outbound Support • Avaya • Microsoft Office • G Suite • Credit Fraud/Risk • Customer Service • Health Insurance • Knowledge Base Articles. • Call Center. • Billing Support. • ... - 2023 Jun 06
Service Representative Dental Assistant
Columbus, OH
... • Avaya/Windows8-11 • Flexible Schedule Work History: Customer Service Representative 09/2020 - 08/2022 ContactUs Inc Torrid Contract REMOTE, answered calls to assist customers with placing orders, following up, trouble shooting websites, etc. ... - 2023 Mar 23
... • Avaya/Windows8-11 • Flexible Schedule Work History: Customer Service Representative 09/2020 - 08/2022 ContactUs Inc Torrid Contract REMOTE, answered calls to assist customers with placing orders, following up, trouble shooting websites, etc. ... - 2023 Mar 23
Flight Attendant Front Desk
Columbus, OH
... project for local and off shore call centers involving the acquisition and implementation of Cisco switches and routers, Avaya switch upgrades and seat licenses with podding requirements to integrate call centers with timed failover for 24 x 7 ... - 2022 Jul 20
... project for local and off shore call centers involving the acquisition and implementation of Cisco switches and routers, Avaya switch upgrades and seat licenses with podding requirements to integrate call centers with timed failover for 24 x 7 ... - 2022 Jul 20
Senior Manager, Project Strategy
Columbus, OH, 43215
... Louis, Missouri to Dublin, Ohio Manage and led Avaya dialer upgrade project (Avaya Dialer Certified) Budget preparation, planning and tracking for the department Facilitate training classes for new hire and seasoned customer service reps and sales ... - 2022 Jun 29
... Louis, Missouri to Dublin, Ohio Manage and led Avaya dialer upgrade project (Avaya Dialer Certified) Budget preparation, planning and tracking for the department Facilitate training classes for new hire and seasoned customer service reps and sales ... - 2022 Jun 29
Engineer Support
Columbus, OH, 43221
... Complete RFP process for Microsoft Lync, SBC, Avaya, Polycom, and SIP provider. Design, planning, and implementation to support 2500 end users relocating to a single office location. Recommendation of integration strategies to migrate existing Voice ... - 2021 Apr 25
... Complete RFP process for Microsoft Lync, SBC, Avaya, Polycom, and SIP provider. Design, planning, and implementation to support 2500 end users relocating to a single office location. Recommendation of integration strategies to migrate existing Voice ... - 2021 Apr 25
Engineer Manager
Pataskala, OH, 43062
... Business/Technology Liaison SLA Achievement HARDWARE/SOFTWARE/APPLICATIONS Multiple hardware and software platforms of Avaya G3 PBX Avaya FCE Platform for remote Call Centers, VoIP Various platforms of Avaya Voice Mail systems, Modular Messaging ... - 2021 Mar 08
... Business/Technology Liaison SLA Achievement HARDWARE/SOFTWARE/APPLICATIONS Multiple hardware and software platforms of Avaya G3 PBX Avaya FCE Platform for remote Call Centers, VoIP Various platforms of Avaya Voice Mail systems, Modular Messaging ... - 2021 Mar 08
Engineer Network
Delaware, OH
... Managed Avaya voice system including but not limited to; adding deleting accounts, installing voice gateways, call troubleshooting, worked with telco vendors to correct reported problems. Desinged and implemented remote sites including but not ... - 2021 Feb 23
... Managed Avaya voice system including but not limited to; adding deleting accounts, installing voice gateways, call troubleshooting, worked with telco vendors to correct reported problems. Desinged and implemented remote sites including but not ... - 2021 Feb 23
Manager Service
Columbus, OH
... 3 to 3.8 and sustained between 3.7-3.8/4 last 8 quarters • Led team BCP solution for ServiceDesk team to Work@Home using Avaya 1X solution • Led Hyper-Automation Q1 Target additional 20% Use cases • Led and govern DR exercises on quarterly & half ... - 2020 Nov 15
... 3 to 3.8 and sustained between 3.7-3.8/4 last 8 quarters • Led team BCP solution for ServiceDesk team to Work@Home using Avaya 1X solution • Led Hyper-Automation Q1 Target additional 20% Use cases • Led and govern DR exercises on quarterly & half ... - 2020 Nov 15
Data Analyst
Dublin, OH
... Client: Avaya India Private Limited, Hyderabad, A.P. Feb ‘13 – Sep ‘14 Role: QA Tester Project: App Launches Description: The App launches project is used to submit the online service applications. This wasbrowser-based User Interface. There were ... - 2020 Oct 05
... Client: Avaya India Private Limited, Hyderabad, A.P. Feb ‘13 – Sep ‘14 Role: QA Tester Project: App Launches Description: The App launches project is used to submit the online service applications. This wasbrowser-based User Interface. There were ... - 2020 Oct 05
Engineer Project
Columbus, OH
... Hardware: Intel platforms Dell, HP & Compaq, IBM, Lenovo, Tablet PC, Cisco IOS, Fortinet, Rolm & Avaya PBX. Networking: Administration/Cabling, TCP/IP, ftp, http, telnet, AppleTalk, frame-relay, PKI and vpn devices. - 2020 Apr 02
... Hardware: Intel platforms Dell, HP & Compaq, IBM, Lenovo, Tablet PC, Cisco IOS, Fortinet, Rolm & Avaya PBX. Networking: Administration/Cabling, TCP/IP, ftp, http, telnet, AppleTalk, frame-relay, PKI and vpn devices. - 2020 Apr 02