| Resume alert | Resumes 61 - 66 of 66 |
Management Manager
Powell, OH, 43065
... ACD systems: Aspect, Aspect IP, Avaya . IVR systems: Syntellect, Dialogic, Aspect . Workforce management: IEX, eWFM . Microsoft applications: Word, Excel, PowerPoint, Publisher, Access, Project, Visio . Programming: Visual Basic 6.0, SQL, Language ... - 2010 Mar 09
... ACD systems: Aspect, Aspect IP, Avaya . IVR systems: Syntellect, Dialogic, Aspect . Workforce management: IEX, eWFM . Microsoft applications: Word, Excel, PowerPoint, Publisher, Access, Project, Visio . Programming: Visual Basic 6.0, SQL, Language ... - 2010 Mar 09
Manager Management
Westerville, OH, 43082
... and Avaya Phone Switches • NICE & Mercom Digital Recording System Professional Associations Chamber of Commerce, Marietta, OH • United Way Board of Directors • Bi-Vocational Pastor Willing to Relocate • Professional References Provided upon Request - 2010 Mar 09
... and Avaya Phone Switches • NICE & Mercom Digital Recording System Professional Associations Chamber of Commerce, Marietta, OH • United Way Board of Directors • Bi-Vocational Pastor Willing to Relocate • Professional References Provided upon Request - 2010 Mar 09
Management Manager
Columbus, OH, 43085
... Administer the Kana, Avaya CMS, Witness, SAP CRM and Impact 360 systems. Spearheaded implementation of eWFM software Implementation of monthly Business Reviews by Team Management of start-up for eBay Germany phone initiative across 3 sites ... - 2010 Mar 09
... Administer the Kana, Avaya CMS, Witness, SAP CRM and Impact 360 systems. Spearheaded implementation of eWFM software Implementation of monthly Business Reviews by Team Management of start-up for eBay Germany phone initiative across 3 sites ... - 2010 Mar 09
Manager Analyst
Delaware, OH, 43015
... system for 3000 agents September 2006 – June 2008 Barclay’s – Dialer Administrator • Lead in conversion to Version 12 Avaya dialer • Trained supervisors and managers on different version of dialer software • Contact for all Avaya related issues ... - 2010 Mar 09
... system for 3000 agents September 2006 – June 2008 Barclay’s – Dialer Administrator • Lead in conversion to Version 12 Avaya dialer • Trained supervisors and managers on different version of dialer software • Contact for all Avaya related issues ... - 2010 Mar 09
Project Manager Customer Service
Dublin, OH, 43016
... • Business Transformation: implemented an Avaya inbound telephony platform including interactive voice response (IVR) systems and applications, workforce scheduling software, inbound reporting platform and associated processes to support inbound ... - 2010 Mar 09
... • Business Transformation: implemented an Avaya inbound telephony platform including interactive voice response (IVR) systems and applications, workforce scheduling software, inbound reporting platform and associated processes to support inbound ... - 2010 Mar 09
Customer Service Manager
Columbus, OH, 43230
... Practices COMPUTER APPLICATIONS: MS Office Suite (Excel, Word, Power Point, Access), Mainframe Systems (FDR, FSG, TSYS), Avaya CMS, and Concerto Davox Auto-dialer PROFESSIONAL ASSOCIATIONS TRUSTEE – THE TRAILS OF LANDEN HOMEOWNERS ASSOCIATION 2004 ... - 2010 Mar 09
... Practices COMPUTER APPLICATIONS: MS Office Suite (Excel, Word, Power Point, Access), Mainframe Systems (FDR, FSG, TSYS), Avaya CMS, and Concerto Davox Auto-dialer PROFESSIONAL ASSOCIATIONS TRUSTEE – THE TRAILS OF LANDEN HOMEOWNERS ASSOCIATION 2004 ... - 2010 Mar 09