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Pickerington, OH
... hybrid environments including Cisco, Shortel, and Avaya Responsibilities included a discovery of current Infrastructure configuration and a detailed design for a UC deployment (including voice integration) and Exchange migrations from Lotus Notes. ...
- Apr 13
Columbus, OH
... Involved in working with Dialer using ONECTI and Avaya one X- Agent. Tested Dialer scenarios with test accounts. Worked on feedback changes requested from business. Optimized the code for reducing the response time by modification of SQL queries and ...
- Mar 15
Columbus, OH
... Excel Data entry Microsoft Office Laboratory Medical Terminology Patient Care 10 key calculator Avality, Centricity, Cerner, PeopleSoft, Facets, Rumba, EMR systems, Workday, Avaya, SharePoint, DocuPhase, DocuShare, Oracle, QuickBooks, Quicken. ...
- Feb 27
Columbus, OH
... Avaya-New York, NY Jan 2017 - Feb 2019 Sr. Salesforce Technical Architect Responsibilities: Developed and configured various Custom Reports and Report Folders for different user profiles based on the need of the organization. Developed Custom ...
- Feb 26
Columbus, OH
... with company issues • Demonstrates professional and proficient skills • Performed daily system checks of software sv2, mainframe, Avaya • Monitored active directory, add/ delete users, groups • Trouble shoot computer hardware, desktops, laptops and ...
- Feb 25
Columbus, OH
... Solid technical knowledge of Avaya, Cisco, Aspect ACD, Siemens and other systems combined with a strong business sense for purchasing, cost control, vendor management, staff leadership and problem solving. Competencies: Project Planning & Management ...
- Jan 14
Blacklick, OH, 43004
... routers, modems, bridges, switches, repeaters, hubs, firewalls, proxy, TCP/IP,WINS, DNS, NT, UDP, SCTP, ICMP, IBM Cisco, Avaya, SUN, Symantec & various other network sniffing, analyst & security programs, PBX, Active Directory, fiber, copper ...
- 2023 Nov 07
Dublin, OH
... and Case resolution metrics/KPI's Designed Customer Data Integration solution to design reporting Data Mart, integrating Avaya PBX and Genesis CTI data with Billing data for Customer 360 degree view dashboard for Comcast, NH Various Pre-2006 ...
- 2023 Sep 21
Columbus, OH
... Solve Update and Verify Member Information Provided Health Care Information I have been trained in different areas like: Avaya Phone System Care Gaps Provider Care Changes Third Party Insurance Language Lines IAD CTI One X-Agent EXP Masess System ...
- 2023 Aug 01
Columbus, OH
... Billing, account packaging, account upgrading solutions also provided via Avaya One-X telephony system. Accolades: Received two awards for “Best Troubleshooting Q3 2014” and “Lowest Dispatch Rate Q3 2014” for Midwest Region.
- 2023 Jul 04