| Resume alert | Resumes 51 - 60 of 1071 |
Customer Service Representative
San Rafael, CA, 94901
... Verint Impact 360, Forecasting and Scheduling, Desktop & Process Analytics WFM. Call Ticket logs: ServiceNow, Salesforce, HEAT, Remedy, and McAfee Helpdesk. Mobile Devices iPad, iPhone, MacBook Pro, Android tablet and phone; Myfi wireless hub. ... - Feb 11
... Verint Impact 360, Forecasting and Scheduling, Desktop & Process Analytics WFM. Call Ticket logs: ServiceNow, Salesforce, HEAT, Remedy, and McAfee Helpdesk. Mobile Devices iPad, iPhone, MacBook Pro, Android tablet and phone; Myfi wireless hub. ... - Feb 11
Technical IT
Prangins, Vaud, Switzerland
... Genesys v5 CTI (Computer & Telephony integration foundation) Calabrio Training Center Certificate “Calabrio One” QM/WFM Learning Tree International Schools Certificate UNIX Hand on training Nestscopeme Training Center Certificate Cisco CCNA ... - Feb 11
... Genesys v5 CTI (Computer & Telephony integration foundation) Calabrio Training Center Certificate “Calabrio One” QM/WFM Learning Tree International Schools Certificate UNIX Hand on training Nestscopeme Training Center Certificate Cisco CCNA ... - Feb 11
Operations Supervisor/Manager
Indianapolis, IN
... Communicate effective program/policy updates that can impact the entire team or program as whole Submit IT issues/system issues to WFM so that agent schedules are update to reflect the correct issues Meet with Leadership Team (Sup Huddles) daily and ... - Feb 09
... Communicate effective program/policy updates that can impact the entire team or program as whole Submit IT issues/system issues to WFM so that agent schedules are update to reflect the correct issues Meet with Leadership Team (Sup Huddles) daily and ... - Feb 09
Cyber Security Project Management
McKinney, TX
... ● Understood Legacy system and designed Workbooks for Payroll, Benefits & WFM for Configuration ● Worked with conversion teams to create XML documents to import HR, Payroll & benefits data as per day force data format using SFTP via File Zillah tool ... - Feb 08
... ● Understood Legacy system and designed Workbooks for Payroll, Benefits & WFM for Configuration ● Worked with conversion teams to create XML documents to import HR, Payroll & benefits data as per day force data format using SFTP via File Zillah tool ... - Feb 08
Customer Service Supply Chain
Mount Holly, NC
Denise Dunlap **** ****** ***** ***** Charlotte, NC 28214 704-***-**** Education Bachelor of Science in Economics and Finance Bellevue University Skills • Vendor Management • OTM Systems • Microsoft Office Suite • SAP • WFM • LOGIS • Process ... - Feb 06
Denise Dunlap **** ****** ***** ***** Charlotte, NC 28214 704-***-**** Education Bachelor of Science in Economics and Finance Bellevue University Skills • Vendor Management • OTM Systems • Microsoft Office Suite • SAP • WFM • LOGIS • Process ... - Feb 06
Customer Service Payroll Specialist
Grand Prairie, TX
... Williams-Sonoma INC In-office The Colony, TX October 2023 – January 2024 Payroll Specialist Temporary Accurate and timely processing of payroll using UKG and Kronos/WFM time and labor systems Respond to frequent and urgent requests for information ... - Feb 06
... Williams-Sonoma INC In-office The Colony, TX October 2023 – January 2024 Payroll Specialist Temporary Accurate and timely processing of payroll using UKG and Kronos/WFM time and labor systems Respond to frequent and urgent requests for information ... - Feb 06
Information Technology Project Management
Placentia, CA
... and SAAS platforms (Azure, DevOps, Azure SQL, GIT, ADF, Data Bricks, Azure APIs.) oOver 10 + years of CRM (Customer Relations Management) experience with include Call Routing, Phone Recording, Work Force Management (WFM) and Call Center Reports. ... - Feb 06
... and SAAS platforms (Azure, DevOps, Azure SQL, GIT, ADF, Data Bricks, Azure APIs.) oOver 10 + years of CRM (Customer Relations Management) experience with include Call Routing, Phone Recording, Work Force Management (WFM) and Call Center Reports. ... - Feb 06
Project Manager
Naples, FL
... ® Led projects which often included third-party configuration and vendor management bringing in Verint or Calabrio WFM into play for agent call routing, agent skill grouping, satisfying the overall Infrastructure solution. Migrated all on-premises ... - Feb 05
... ® Led projects which often included third-party configuration and vendor management bringing in Verint or Calabrio WFM into play for agent call routing, agent skill grouping, satisfying the overall Infrastructure solution. Migrated all on-premises ... - Feb 05
Customer Service Representative
Stone Mountain, GA, 30083
... Complete various transactions utilize systems such as Enterprise Customer Profile Database (ECPD), Work Flow Manager (WFM), Audit Tool and Automated Customer Support System (ACSS). Review incoming documents to ensure compliance to documented process ... - Feb 05
... Complete various transactions utilize systems such as Enterprise Customer Profile Database (ECPD), Work Flow Manager (WFM), Audit Tool and Automated Customer Support System (ACSS). Review incoming documents to ensure compliance to documented process ... - Feb 05
Human Resources University Relations
Edinburg, TX
... Workforce Management: oMaintained work schedules using the Workforce Management (WFM) attendance system, ensuring optimal staffing levels and operational efficiency. Auditing and Quality Assurance: oConducted daily audits in ICS (Claim System) and ... - Feb 02
... Workforce Management: oMaintained work schedules using the Workforce Management (WFM) attendance system, ensuring optimal staffing levels and operational efficiency. Auditing and Quality Assurance: oConducted daily audits in ICS (Claim System) and ... - Feb 02