Brokeedraland Riley

ad3e8g@r.postjobfree.com linkedin.com/in/Brokeedraland-riley Grand Prairie, Tx 214-***-****

EDUCATION

The University of Texas at Arlington Arlington, TX December 2023

Bachelor of Business Administration

Business core (52 hours of coursework)

Advance College of Business (36 hours of coursework)

Accounting and Finance (15 hours of coursework)

School Estate 360 Online Dallas, TX

Real Estate

•180-hour courses completed

•TREC certified

•License in progress

Certified Payroll Professional certification

In progress

EXPERIENCE

Insperity Hybrid Irving, TX November 2022 – Present

Payroll Specialist I Full-Time

Acting as a trusted advisor and client service professional by providing timely and accurate advice around payroll compliance and delivering payroll solutions that positively impact the client's business and creates client retention and growth

Provide support to clients, focusing on core competencies in teamwork and customer service

Reviews payroll data supplied by clients for accuracy and completeness, inputs, and balances payroll data accurately, ensures compliance with federal, state, and local regulations, processes payroll

Maintains knowledge of a business's financial operation relating to payroll and accounting for small to mid-size business operations

Escalates complex client issues and follows through to resolution, ensuring appropriate communication to all involved parties

Analyze employees state and federal tax set up; providing proper documentation to assist with exemptions and deductions.

Processing over 800 employee paychecks multi state.

Williams-Sonoma INC In-office The Colony, TX October 2023 – January 2024

Payroll Specialist Temporary

Accurate and timely processing of payroll using UKG and Kronos/WFM time and labor systems

Respond to frequent and urgent requests for information regarding payroll, will be responsible for the administration of payroll, including escheatment and garnishment notifications, maintaining policies and procedures, seeking areas for constant efficiencies and improvements, and supporting the overall processing needs of the payroll department

Answer questions from associates and managers regarding paychecks, direct deposit, W-2s, and/or general payroll questions

Run and prepare reports on a regular basis for Payroll and other departments

Prepare and administer payroll information for imports/exports from Core HR system and time keeping systems into UKG payroll for processing, assist with quality control and record maintenance to ensure accuracy, service quality and data integrity

Administer audit checks to validate accuracy of payroll (pre check and post checks)

Administer payroll check process and garnishment notifications

Process special requests and off-cycle payroll checks as needed

Maintain compliance with payroll laws, regulatory withholdings and company policies and procedures

Participate in special projects as assigned, including projects involving HCM HR and Finance, Benefits systems and payroll audits

Assist and back up team members as needed

Midnite Trucking LLC Remote Dallas, TX October 2020 – Present

Payroll & Accounting Specialist Part-Time

Preparing and maintaining financial reports in Excel

Oversee daily expenses, cost reports, and balance sheets

Substantiate financial reports with clients/partners and owner operators

Bookkeeping of each owner operator and time tracking

Collecting over 100 employee timesheets and wages

Inputting drivers pay rates and hours for processing of payroll

Bread Financial Remote Plano, TX October 2021 – November 2022

Account Protection Full-Time

Assisting customers in financial hardship due to fraud

Adjust fraud taken place on customer account

Accept or decline applications for any client we service

Gain trust from customers by presenting great customer service skills

F.H. Cann & Associates Remote North Andover, MA December 2020 – October 2021

Temporary Customer Service Agent Full-Time

Executed applications for claimants

Assure a great customer service experience

Achieved client satisfaction and performance

Built rapport with claimants and understood their concerns

24-Hour Fitness Dallas, TX May 2019 – March 2020

Lead Service Expert

•Greeting all members and guests in a welcoming and enjoyable way

•Presenting 24 Hour Fitness in a way it connects to members’ lifestyle

•Structured rapport with new members and guest

•Assigning duties and tasks to team members

•Monitored daily reports and CRM

•Convinced guest to join via sale pitch

ACTIVITIES & LEADERSHIP

National Honors Society Member Lancaster, TX August 2013 – May 2017

A & B Honor Roll

Ranked top 10% receiving scholarships and awards

Collecting certificates and being acknowledged during events

Lancaster High School Lancaster, TX August 2015 – May 2017

Cheerleader

•Conducted chants/cheers in leading the football and basketball teams

•Competed in competitions at TCU and UNT

•Presenting the school as enthusiastic and cheerful

CPR & AED Certified

SKILLS

Microsoft Software/Programs (Excel Advanced)

VLookUps

Pivot Tables

QuickBooks

Workday Time Approval

Strong written and oral communication

Data Analysis

Analytical and problem solving

UKG / Kronos

CRM

Leadership

Typing Speed 52 WPM

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