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Columbus, OH
... (JPMorgan Chase) 18 years of experience in Tele Communication Industry (Mostly JAVA Web applications). 2 years of experience in eCommerce Industry (VC++ Windows Applications) 5 years of experience in Financial Business (part time job at night and ...
- Apr 09
Grove City, OH, 43123
... Monitored dispatch board and adjusted call priorities regularly based on caller needs. Scheduled loads according to priority and available equipment. Supervised driver dispatching, route planning and vehicle tracking for over 60 schedules per night ...
- Mar 29
Columbus, OH
... Took phone calls from various Uber, Uber eats and Uber Connect customers, drivers, eaters, delivery people, restaurants employees and documented their safety concern • • Informed the caller the next steps after the phone call, to ensure their ...
- Mar 22
Columbus, OH
... Lead high level discussions to implement primary care and hospice care via tele-med during COVID-19. This initiative helped to ensure reimbursement to care partners and resulted in buy-in from Medicaid and Medicare for compliance variance and ...
- Feb 29
Columbus, OH
... Make changes as necessary to caller applications, call processing vectors, trunk configurations, Call Management databases and user telephone sets, assisted in administering domestic and international video conference systems. Maintain inventory of ...
- Jan 14
Reynoldsburg, OH, 43068
... call center application •Worked with Genesys DLL to capture participant’s (Caller’s) voice or data inputs, validated data and automatically loaded participant’s information from DB2 database to the running desktop application for use by the user. ...
- Jan 01
Columbus, OH
... Communication • Time Management • Responsibility • Problem Solving PROFESSIONAL EXPERIENCE Contact Center Agent June 2023-November 2023 EPIQ SYSTEMS Dublin, OH • Professionally answering inbound and making outbound calls, addressing caller inquires. ...
- Jan 01
Columbus, OH
... Monitored dispatch board and adjusted call priorities regularly based on caller needs. Utilized various software systems to facilitate movement, planning and scheduling. Answered customer requests with information about product availability, ...
- 2023 Dec 31
Columbus, OH
... ●CONNECT Project – Contractor for Luxottica Retail to Lead, Direct, & Manage Infrastructure Projects to stage various stores for Doctor & Retail to deliver three phases to completion in order to stage for the delivery of Tele-Optometry Equipment. ...
- 2023 Dec 26
Columbus, OH
... Goodwill Industries / Receptionist October 2022 - June 2023, Ohio Department of Medicaid, Ohio Department of Insurance, Ohio Department of EPA, Ohio Department of Transportation I answer phones and direct the call to wherever the caller needs to go. ...
- 2023 Nov 05