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Columbus, OH
... Troubleshooting problems including but not limited to, network printers and drive shares, mobile device (tablets, Android, and iOS phones), SCCM remote connections for remote troubleshooting and repair, Active Directory (AD) user configuration, ...
- 2023 Jul 04
Columbus, OH
... Upgraded technical capabilities by migrating from legacy platform to Microsoft SCCM. Ascena Retail Inc., Etna, OH January 2014 – April 2015 Imaging / Contract Store Support Analyst Supported roll out of point of sales systems for Ascena partner ...
- 2023 May 27
Columbus, OH
... continual maintenance on Apple and IBM based computers and re-imaged personal and public computer labs using Microsoft SCCM Installed, upgraded, and preserved all campus owned technologically while maintaining inventory records on all devices ...
- 2023 May 24
Columbus, OH
... Document helpdesk tickets/resolution, accurately communicate and document issues that require escalation. While maintaining equipment inventory list. Work with external vendors to troubleshoot and repair equipment covered under maintenance contracts ...
- 2023 Apr 28
Dublin, OH
Naveed Asif Detroit Metropolitan Area / Dublin, OH adupsb@r.postjobfree.com linkedin.com/in/naveed-asif-89b83128 Summary - Having 12 years of professional experience, with a combination of Business Analysis, Project Management, and Scrum, managing...
- 2023 Jan 16
Columbus, OH, 43224
... Executed and implemented user helpdesk tickets of various issues via REMEDY database from creating user accounts, read-only accounts on a database & table down to assisting them with logging into the database. Experienced in using 10g features like ...
- 2023 Jan 14
Columbus, OH
... SCCM, OS X, Carmen troubleshooting and configuration, osuwireless, Duo experience. Apple, Inc. - At Home Advisor June 2014 - December 2014 Provided top of the line customer service Documented, organized and kept appropriate notes within the ticketing ...
- 2022 Oct 19
Dublin, OH, 43016
Naveed Asif Phone: 647-***-**** Email: adrwk4@r.postjobfree.com Certified Scrum Master / Microsoft Certified System Administrator/ Cisco Certified Network Associate/PMI (Prep Certification)/ ITIL Certified Foundation v4 PROFESSIONAL SUMMARY •Having...
- 2022 Jul 27
Columbus, OH
... Responsible for the comprehensive planning and execution of the PeopleSoft CRM 8 Helpdesk module implementation that included requirements gathering, system setup, system architecture and configuration, testing, training, and conversion activities. ...
- 2022 Jul 20
Columbus, OH
... Center Helpdesk, 8/2006 to 6/2010 Responsibilities Performed analysis: troubleshooting, skills with the ability to know when to escalate Answer telephones and provide customer service Dispatch fuel techs to assist with repairs and deliveries. ...
- 2022 Jul 11