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Dublin, OH
... Audited associate work and provided feedback on monitored call quality & compliance. Identified, resolved escalated concern. Completed monthly end dollar goals work reviews. Coached associates on performance and productivity. AWARDS, COMMENDATIONS ...
- Mar 18
Columbus, OH
... acct, review documents on file for trust accounts to make sure documents were received and uploaded to account profile, call branches to advise of fraudulent transaction, unlock and restore online access after passing high risk questions Member ...
- Mar 15
Dublin, OH
... Developer Project Description: Virtual Agent is a Call center application used by agents to interact with the customers. The agents can receive the calls from customer and place an order based on customer requirement like open order, new install, ...
- Mar 15
Columbus, OH, 43227
... ·Participate in projects related to strategic staffing and business plan initiatives On-Site Recruiter – Kimco Staffing, Columbus, OH (2014 – 2016) ·Played a key role in driving new business opportunities through successful recruiting and staffing; ...
- Mar 15
Columbus, OH
... I'm taking my peer support certification with Easter seal I also help peers out at my church call lighthouse apostolic Church I also volunteer with the homeless I also volunteer with other addicts with experience in a new way of life suggestions Are ...
- Mar 14
Columbus, OH, 43215
... Promoted to Executive Recruiter in September 1993. Promoted to Assistant Recruiting Manager in March 1994.
- Mar 13
Columbus, OH
... And resolved issues before it reached higher level EXPERIENCE June 2000 - Present Provided exceptional customer service to clients in fast-paced call center environment. • Identified opportunities for process improvement through regular analysis of ...
- Mar 12
Columbus, OH, 43291
... Function within Customer Service consist primarily of Call Center, but not limited to Kana (email) and CRM (Customer Request Management). Total annual call volume of 9 million. oLoan Administration (2010-2013): $130M and 2,500 staff located in ...
- Mar 11
Columbus, OH
... • Improved staffing during busy periods by creating employee schedules and monitoring call-outs. • • Systems Analysis • Server Management • Incident Management • Network Architecture • Graphist designer • Youtuber • Computer freindly • Management ...
- Mar 08
Canal Winchester, OH, 43110
... Raised member retention 60% to 80% by implementing a Call Center and improving renewal reminder activities. Successfully ... IT Director, Credit Bureau of Columbus Aug 1998 – May 2000 Director responsible for recruiting, hiring, training, mentoring, ...
- Mar 07