| Resume alert | Resumes 51 - 60 of 818 |
Technical Support Team Member
Washington, DC
... computer devices, such as replacing hard drives or batteries which fail • • Service Now • Active Directory Microsoft Exchange • Printer Support Computer Hardware • Technical Support Zendesk Microsoft Office/365 Windows and Customer Communication and ... - Jan 07
... computer devices, such as replacing hard drives or batteries which fail • • Service Now • Active Directory Microsoft Exchange • Printer Support Computer Hardware • Technical Support Zendesk Microsoft Office/365 Windows and Customer Communication and ... - Jan 07
Technical Support Web Developer
Central Springfield, VA, 22150
... Provided troubleshooting assistance and support to co-employees and clients when working at the Helpdesk, Performs imaging ... printer and computer Installations Participated in the migration and deployment of Windows 2000 professional and Windows XP. ... - Jan 05
... Provided troubleshooting assistance and support to co-employees and clients when working at the Helpdesk, Performs imaging ... printer and computer Installations Participated in the migration and deployment of Windows 2000 professional and Windows XP. ... - Jan 05
Inventory Control Microsoft Office
Washington, DC
... ●Lay strong emphasis on selling and revenue maximization on core products CINTEX WIRELESS, ROCKVILLE, MD: August 2015 – December 2017 HelpDesk Technician/Technical Support Specialist ●Provided direct technical support to customers. ●Offer desktop ... - Jan 02
... ●Lay strong emphasis on selling and revenue maximization on core products CINTEX WIRELESS, ROCKVILLE, MD: August 2015 – December 2017 HelpDesk Technician/Technical Support Specialist ●Provided direct technical support to customers. ●Offer desktop ... - Jan 02
Information Technology Secret
Herndon, VA
... • Using Remedy Ticketing System to Provide both onsite and remote helpdesk support/service to customers. VOIP Engineer January 2019 – October 2019 Ronin/ All Native Group/ US Department of State Arlington, VA Supports voice engineering initiatives ... - 2023 Dec 30
... • Using Remedy Ticketing System to Provide both onsite and remote helpdesk support/service to customers. VOIP Engineer January 2019 – October 2019 Ronin/ All Native Group/ US Department of State Arlington, VA Supports voice engineering initiatives ... - 2023 Dec 30
Control Specialist Project
Arlington, VA
... Facilitated and led weekly SCRUM meetings with members of two teams that consisted of a two person call center Helpdesk team and a five person Field Report Review team. These meetings were held to provide updates, ensure productivity, discuss and ... - 2023 Dec 29
... Facilitated and led weekly SCRUM meetings with members of two teams that consisted of a two person call center Helpdesk team and a five person Field Report Review team. These meetings were held to provide updates, ensure productivity, discuss and ... - 2023 Dec 29
Facility Management Preventative Maintenance
Silver Spring, MD
... Responsible for Helpdesk Management & Transport Management. Responsible for Security Management & Asset Management. Responsible for Compliance & Procurement Management. Responsible for Cost saving effort’s in term of electricity, consumable items & ... - 2023 Dec 29
... Responsible for Helpdesk Management & Transport Management. Responsible for Security Management & Asset Management. Responsible for Compliance & Procurement Management. Responsible for Cost saving effort’s in term of electricity, consumable items & ... - 2023 Dec 29
Training Manager Systems
Gaithersburg, MD
... Smallwood supervised the CHCS helpdesk where he insures timely response for all 58,000 users who has/had a problem or problems with their CHCS account. This includes any problems dealing with clinical, dietetics, radiology, pharmacy and the ... - 2023 Dec 29
... Smallwood supervised the CHCS helpdesk where he insures timely response for all 58,000 users who has/had a problem or problems with their CHCS account. This includes any problems dealing with clinical, dietetics, radiology, pharmacy and the ... - 2023 Dec 29
Supply Chain Warehouse Manager
Washington, DC
... ● Recommended to management that an additional Ricoh commercial printer be procured for the Mail Center after seeing the need due to increased workload of publications produced by Maxim. ● Recommended to management purchase of the BearTracks System ... - 2023 Dec 29
... ● Recommended to management that an additional Ricoh commercial printer be procured for the Mail Center after seeing the need due to increased workload of publications produced by Maxim. ● Recommended to management purchase of the BearTracks System ... - 2023 Dec 29
Scrum Master Customer Service
Germantown, MD
... ●Coordinated with vendors to secure ITIL v3, Security + and HDI certifications for over 200 Tier 1- 3 technicians and achieved a 100% pass rate, which improved helpdesk response times by 80%. ●Incident management resolution and root cause analysis, ... - 2023 Dec 27
... ●Coordinated with vendors to secure ITIL v3, Security + and HDI certifications for over 200 Tier 1- 3 technicians and achieved a 100% pass rate, which improved helpdesk response times by 80%. ●Incident management resolution and root cause analysis, ... - 2023 Dec 27
Palo Alto Network Design
Aldie, VA
... •Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all-around technical support of 24*7. Infosys BPO Ltd, Bangalore INDIA Oct 2008 – Jul 2013 Systems ... - 2023 Dec 18
... •Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all-around technical support of 24*7. Infosys BPO Ltd, Bangalore INDIA Oct 2008 – Jul 2013 Systems ... - 2023 Dec 18