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Fremont, CA
... SKILLS • Project Vision/Goal/Strategy Implementation • Project Roadmap planning & Cross- functional Team Leadership SDLC/Releasemanagement/Deployment/ CI-CD/ GCP/AWS/ Fundamentals • ITIL - Incident/Change management • Project Management/Security ...
- Feb 01
Santa Clara, CA
... Developed and implemented a new onboarding and training program that included tiered support ITIL job descriptions, which improved SLA performance, drove first call resolution levels, and increased the ticket closure rate by 98%. Devised ...
- Jan 31
San Jose, CA
... Associate Valid:Aug 2025 Oracle Cloud Database Migration and Integration Professional Valid:July 2025 ITIL V3 Foundations Certified Associate Valid:Apr 2027 ATTAINMENTS Appreciated for successfully upgrade of revenue generating A1 Application. ...
- Jan 25
San Jose, CA
... Degree In Project Management Stakeholder Communications, Reporting Detailed Project Schedules, Tasks, Escalating, Managing Project Risks Communication Plans, Interpersonal Skills PMO Playbook, Process, Full Life Cycle ITIL Process, Framework Global ...
- Jan 06
Los Gatos, CA
... Scrum of Scrums Technologies Salesforce, ServiceNow, Oracle EBS Enterprise Apps Cloud: AWS, Azure, Microservices DevOps, ITIL/ITSM Data and Analytics: SQL, Hadoop, MongoDB, Tableau, PowerBI AI: Prompt Engineering, TTS SSML Business Domains: Cloud ...
- 2023 Dec 15
Fremont, CA
PALLAVI JAIN 650-***-**** ad1vpi@r.postjobfree.com https://www.linkedin.com/in/pallavi-jain-pmp-1195054 SUMMARY Results-oriented, customer-focused technology professional who is a Project Management Professional (PMP), ITIL V3 foundation, Certified ...
- 2023 Dec 11
Fremont, CA
... Server virtualization adopting ITIL Service Delivery and Service Ops. guidelines. IT LEADERSHIP QUALITIES IN ACTION Devised and implemented strategic plan, resulting in 2%-point market share gain over 2 years. Established partnership with business ...
- 2023 Dec 08
Santa Clara, CA
... com LinkedIn URL Service Desk Operations Project Management Software Support Accomplished ServiceNow Engineering professional with outstanding experience in IT Service Administrator & Developer, Client Service, ITIL, ITSM, and Team Management. ...
- 2023 Dec 05
Palo Alto, CA
... 31, 2017, Foster City, California ●PMI-ACP Certification - #1588031 (March 2013 - March 2016) In Progress for Reinstatement ●ITIL V3 Certification in IT Service Management, San Francisco, June, 2014 (00057855) ●AWS Solution Architect Associate ...
- 2023 Dec 01
San Jose, CA
... ITIL v3 Work History Senior Software Engineer, 03/2022 - present Amazon San Jose, California (remote) ● Led the design, implementation, and coordination of a PII removal service for closed accounts, ensuring compliance with GDPR requirements. ...
- 2023 Nov 28