Denver, CO
... 8 – 7, Captivate 5 – 3, Techsmith SnagIt 11, Greenshot 1.2.10 Build 6 Ticketing: Service Manager, ServiceNow, Salesforce Cases, BMC Remedy, HEAT, Microsoft Service Manager Console, SharePoint ’03-‘13 (Helpdesk Template), IssueTrak, & AutoTask. ...
- May 20
Queens, NY
... financial company that works with other B2B companies In charge of all technology operations that includes managing the helpdesk/desktop/network/DevOps teams, working closely with other internal teams that include HR/Compliance/Sales/project ...
- May 20
Hurst, TX
... This work includes the helpdesk, desk side support, network, voice, and MS server environments across 14 different sites spread across North Central and West Texas • Oversaw all aspects of developing and executing the relocation of our data center ...
- May 20
Queens, NY
... Worked with helpdesk and network operations staff to determine and resolve issues received by clients. So Good Inc. - New York, NY 10/2006 – 06/2008 Web Designer Initiated operations along side out-sourced techs to complete a flourishing website ...
- May 19
Bronx, NY, 10467
... ● Utilized Slack, JIRA, WINK, and Helpdesk to create, support, escalate and resolve tickets. ● Participated in SLOD assignment and utilized Capcom, D3+ and Live Schedule to keep an eye on market health as well as monitor performances and identify ...
- May 19
Katy, TX
... – Sugarland TX 08/2000 – 11/2000 Role: SAP FI Helpdesk Analyst Equiva Services, Houston, TX 07/2000 – 08/2000 SAP FICO Analyst Client : Lucent Technologies Inc. 04/2000 – 06/2000 Role: SAP Regression Test Analyst Client: Baker Hughes Inc. 01/2000 – ...
- May 18
Queens, NY
... Address all Citrix issues escalated up from the helpdesk. Tweak the Registry to make incompatible applications work in the Citrix environment. Use Filemon and Regmon to track down application issues as it relates to Citrix.. Created intranet sites ...
- May 18
Silver Spring, MD
... TTM Helpdesk Representative, Charter Communications February 2008 – October 2011 Addressed and resolved diverse telephone and network issues, ensuring optimal customer experience. Technical Helpdesk Support, Customer Direct July 2007 – November 2007 ...
- May 18
Vernon, NJ
... Helpdesk Support Specialist – 9/2003 - 7/2006 WARWICK VALLEY TELEPHONE COMPANY ● Provide technical support for DSL and dial up customers. ● Setup DSL, dial up and router connections via phone. ● Installation of basic windows networking components. ...
- May 17
Zachary, LA
... Duties 2005-2008 (Pearl Harbor Naval Shipyard, HI) Helpdesk Support Team (2nd shift supervisor) Citrix, Microsoft Office products, User Account Support, Trained Users to minimize repeated Help Desk calls. Technical Proficiencies Microsoft Office, ...
- May 17