CTO
Resume:
Shoban Mehta
Cell Phone: 516-***-****
Email: ad5twc@r.postjobfree.com
QUALIFICATIONS
** ***** ** ************ ********** working as a hands-on Chief Technology Officer for a reputable financial company that works with other B2B companies
In charge of all technology operations that includes managing the helpdesk/desktop/network/DevOps teams, working closely with other internal teams that include HR/Compliance/Sales/project management, infrastructure, Artificial Intelligence, managing all cyber security issues and policies, retention, software deployments, runbooks, future IT planning/roadmap, design, vendor management, in charge of all new & existing IT projects, working closely with all stakeholders, in charge of IT budget, asset management, cost optimization, SaaS cloud, CRM, BCP, life cycle, disaster recovery
Managing all aspects of Cybersecurity – data protection, email spoofing, Office 365, Spam, intrusions, ransomware, Proofpoint
Managing a team of 5 IT technicians that specialize in different areas of helpdesk/desktop/network/DevOps/security
15 years of contract/vendor/relationship management experience-In charge of budget, purchasing, new/existing contracts, maintaining relationships, legal negotiations, construction, commercial, government contracts
13 years of managing IT projects – dealt with all the KPI’s/metrics, digital transformation, creating the framework, dealing with the budgeting, milestones, working with stakeholders, internal audit keeping
11 years of experience with technical engineering, IT planning, execution, production and distribution
Implemented best practices for optimizing infrastructure and operations costs, improving system performance, and ensuring all SLA’S are agreed upon
Proven track record in IT management- technology futures, policy, standards, budgets and strategic planning and executive level business partnership and team building
10 years of experience working with VMware & Citrix
Prioritized and planned work activities using time efficiently for resourcing, setting goals and objectives
12 years of experience of working with MSP’s to envision the future planning, design, implementation, and technical support of information systems, networks, and departmental applications and related processes
Responsible for project management, Infrastructure support and end user services
Implemented ServiceNow, OKTA, O365, MDM, migration too Windows 10, introduced SCCM 2012
Worked with SME’s within the IT department increase efficiency and reduce costs
Trained & Educated staff, stakeholders, various departments by creating best policies and practices. Made sure all SOW’s were completed with compliance
Solely built and managed BCP sites and plans
Creating data strategies to have better protection & have a better understanding of the business for stakeholders
Built and managing various IT departments
Worked with SME’s within the IT department increase efficiency and reduce costs
10+ years of IT data center creations/relocations- hardware, servers, network cables, EUC server handling, voice/data equipment moves
Trained & Educated staff, stakeholders, various departments by creating best policies and practices. Made sure all SOW’s were completed with compliance
Collected and research data to design workflows and procedures
15 years of procurement, logistics, assets/inventory control experience
Executed the procurement process that brought in efficiency, maximized savings and brought excellent results for stakeholders
10 years of strong hardware/software migration experience- Office 2010 to 365, Windows 7 to 10, Blackberry to IPhone, Cloud migration- OKTA
Excellent experience in office relocations and build-outs for all IT infrastructure and System/Application integrations
20 years of managing infrastructure projects - dealing with the budgeting, milestones, working with stakeholders, internal audit keeping, implementation and maintaining relations while traveling to other offices in China, Russia, LA, Singapore
Workstation/Laptops, patching/cabling, LAN & WAN Setup, blackberry, Android, IPads, Mac’s, IPhones
Excellent software knowledge of Safari, Basic UNIX CRM, Basic Linux applications, Sharepoint 2016, Delivery Tracker, Windows 7, 8, 10, Microsoft Office 365, Adobe Standard/Professional, AIM, Lync, Skype
Used Word, Excel, PowerPoint to continuously to give presentations and provide clear communications
Super detailed and team oriented
Self-motivated individual with ability to work in a changing multi-tasked environment
Excellent communicational & organizational skills
EMPLOYMENT
Raine Group 12/07-Present Chief Technology Officer New York, NY
14 years of professional experience working as a hands-on Chief Technology Officer for a reputable financial company that works with other B2B companies
In charge of all technology operations that includes managing and building the helpdesk/desktop/network/DevOps teams, working closely with other internal teams that include HR/Compliance/Sales/project management, infrastructure, AI, managing all cyber security issues and policies, retention, software deployments, runbooks, future IT planning/roadmap, design, vendor management, in charge of all new & existing IT projects, working closely with all stakeholders, in charge of IT budget, asset management, cost optimization, SaaS cloud, CRM, BCP, life cycle, disaster recovery
Managing all aspects of Cybersecurity – data protection, email spoofing, Office 365, Spam, intrusions, ransomware, Proofpoint
Managing a team of 5 IT technicians that specialize in helpdesk/desktop network/DevOps
15 years of contract/vendor/relationship management experience-In charge of budget, purchasing, new/existing contracts, maintaining relationships, legal negotiations, construction, commercial, government contracts
13 years of managing IT projects – dealt with all the KPI’s/metrics, digital transformation, creating the framework, dealing with the budgeting, milestones, working with stakeholders, internal audit keeping, implementation and maintaining relations while traveling to other offices in NJ, CT
10 years of experience and expertise in the strategy and development related to application development, infrastructure optimization
11 years of experience with technical engineering, IT planning, execution, production and distribution
Implemented best practices for optimizing infrastructure and operations costs, improving system performance, and ensuring all SLA’S are agreed upon
Proven track record in IT management- technology futures, policy, standards, budgets and strategic planning and executive level business partnership and team building
10 years of experience working with VMware & Citrix
Prioritized and planned work activities using time efficiently for resourcing, setting goals and objectives
12 years of experience of working with MSP’s to envision the future planning, design, implementation, and technical support of information systems, networks, and departmental applications and related processes
support of information systems, networks, and departmental applications and related processes
Responsible for project management, Infrastructure support and end user services
Creating data strategies to have better protection & have a better understanding of the business for stakeholders
Proven track record in IT management- technology futures, policy, standards, budgets and strategic planning and executive level business partnership and team building
Prioritized and planned work activities using time efficiently for resourcing, setting goals and objectives
Worked with Service Now and Remedy Ticketing systems, in person issues, phone calls and emails while provide excellent customer service
Excellent ability to communicate with executives, managers, and team members while improving IT strategies and infrastructure projects
Solely built and managed BCP sites and plans
Built and managing various IT departments
Worked with SME’s within the IT department increase efficiency and reduce costs
10+ years of IT data center creations/relocations- hardware, servers, network cables, EUC server handling, voice/data equipment moves
Maintained and renewed commercial contracts with the building landlords and new construction implementation of other global offices
Trained & Educated staff, stakeholders, various departments by creating best policies and practices. Made sure all SOW’s were completed with compliance
Collected and research data to design workflows and procedures
11 years of procurement, logistics, assets/inventory control experience
Executed the procurement process that brought in efficiency, maximized savings and brought excellent results for stakeholders
8 years of strong hardware/software migration experience- Office 2010 to 365, Windows 7 to 10, Blackberry to IPhone, Cloud migration- OKTA
Prepared cost-benefit analyses for every change in the IT workflow
Solely built and managed BCP sites and plans
Trained & Educated staff, stakeholders, various departments by creating best policies and practices. Made sure all SOW’s were completed with compliance
10 years of procurement, logistics, assets/inventory control experience
Executed the procurement process that brought in efficiency, maximized savings and brought excellent results for stakeholders
Making sure all tasks and deadlines are met while assuring customer satisfaction
Dealing with the budgeting, internal audit keeping, implementation and maintaining vendor relations
Migrated the firm to the following- Windows 10 from 7 Pro using SCCM 2012, Office 365 from 2010, Cloud migration - OKTA
Managed infrastructure projects - dealing with the budgeting, milestones, working with stakeholders, internal audit keeping, implementation and maintaining relations while traveling to other offices in China, Russia, LA, Singapore
In charge of all IT vendor budgets, new/existing contracts, maintaining relationships, new market data vendors, legal negotiations, government, commercial contracts & meet all necessary deadlines
Worked closely with facilities and managed office relocations and build-outs for all IT infrastructure including EUC Server and System/Application integrations
Strong IT data center creations/relocations- hardware, EUC server handling, server moves/adds/changes, network cables, Voice/Data moves
Coordinating directly with landlord managers, vendors, technicians to implement and manage of new setups of equipment by creating or putting in a change work orders.
Maintained and renewed commercial contracts with the building and new construction implementation of other global offices using, Office 2013, Project and delivery tracker. Word, Excel and Project was used mainly to create spreadsheets for budgeting, tracking, cost analysis. Project was used to create timelines, deadlines, moves, adds, changes.
Team oriented and multi-tasking in a fast paced environment
RBC Capital Markets 11/01-12/07
Senior Desktop Support Analyst (Full-Time) Manhattan, NY
Escalated severity 2 & 3 issues with global business critical impact
Served as an initial point of contact for resolution of desktop/workgroup related problems in a 1,900 + user environment while resolving technical issues surrounding Windows NT, Windows 2000 Professional, MS Office 2003, Bloomberg Professional/Anywhere
Answered 60 calls daily creating Remedy tickets, provided tier 1, tier 2, tier 3 MS office, LAN, WAN, VPN, Cisco, IP issues, Active Directory, MSI packages, Video Conferencing, IP phones, Blackberry, PDA’s, BES & data center patching/cabling, Wi-Fi and network related issues.
Supported 56,000 employees globally including senior executive management staff including CEO, CIO, CFO, assuring customer satisfaction
United States Navy 6/98-6/01
Electronics Technician (Full-Time) Jacksonville, FL
Gained leadership skills while making important decisions
Maintained onboard computers and all other electronic equipment
Increased productivity and completed tasks in a timely manner
EDUCATION
Bachelor’s in Business Management – Stony Brook University GPA (3.7) Graduated 12/2005
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