IT Support

Gabriel Tate

Zachary, LA • 808-***-**** • ad5rrb@r.postjobfree.com • LinkedIn

IT Project Management

Multifaceted technical career with 20+ year track record of innovation and success in cyber security, enterprise systems architecture, and network administration

Technically sophisticated project management professional with solid history of effective planning and oversight of technology projects, including network architecture design and development, security device implementation, solution development and testing, infrastructure modernization, system upgrades, and system consolidation. Drive cost-effective, sustainable, scalable innovation that supports and aligns with long-range organizational goals and business analysis. Skilled team leader, able to direct multiple projects simultaneously with budgets up to $750K. Held Top Secret (SCI) clearance during military service in Navy and Army.

Core Competencies:

Full Life Cycle Project Management

Strategic Technology Planning

Systems Launch / Implementation

Budget Management

Infrastructure Upgrades

Quality Assurance and Testing

Network/Data Security

Business Analyst

Solution Development

System Architecture Design

Professional Experience

IT Statewide Technical Support

State of Louisiana, Baton Rouge LA 2023 to 2024

Work with end users trouble shooting Computer Hardware, Software, Printers, Profile Issues, Network and Computer Deployments with asset inventory. This also included field work at about 10 sites and remote support.

Field Service Engineer/Business Analyst

Hexagon, Baton Rouge, LA, 2020 to 2022

Work with end users trouble shooting Computer Hardware, Software, Printers, Profile Issues, Network and Computer Deployments.

Cyber Security Administrator

Transformyx, Baton Rouge, LA, 2019 – 2020

Work with Rapid7, Iron Scales, Cisco, Nexpose, CheckPoint, PaloAlto and other technologies.

Presently, I spend much of my time analyzing potential threats and vulnerabilities and then implementing and managing security fixes, devices, and solutions to prevent intrusions. This often includes managing complex upgrade or implementation projects and business analysis. I have improved efficiency and reduced security vulnerabilities.

IT Management Consultant/Cyber Security Analyst

Louisiana Division of Administration, Baton Rouge, LA, 2017 – 2019

Develop and implement action plans for enhancing security controls and protecting systems, networks, and data. Analyze potential security risks and manage network architecture and security technologies, including firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS). Prepare requests for information (RFI), requests for proposals (RFP), statements of work (SOW), and other project documentation. Develop, test, and maintain code for various systems. MS SQL Reports for DATA Analysis and to respond to Public Records Requests.

Key Contributions:

Reduce security vulnerabilities and threats by applying methodologies and tools such as OWASP, Cyber Security Evaluation Tool, Nessus, SIEM, NMAP, IDS Albert Sensors, and IPS Tipping Point.

Improve operational efficiency by networking with external support organizations.

Ensure cost-effective utilization of resources and minimize disruption of services by managing change control compliance.

IT Technical Support III/ Project Manager/Business Analyst

Louisiana Department of Insurance, Baton Rouge, LA, 2009 – 2017

Designed, tested, implemented, and supported databases, software applications, and network solutions. Prepared project plans and strategies, identified regulatory and business requirements, translated requirements into technical specifications, collaboratively developed system designs and test plans, determined security requirements, resolved technical issues, designed implementation plans, and oversaw project milestones. Prepared RFIs, RFPs and SOWs. Applied software development methodology such as Agile and SCRUM, to develop, test, debug, and maintain code. Led design and execution of system, performance, integration, and user acceptance testing. Installed, monitored, and performed troubleshooting on system platforms.

Design, creating and editing System documentation for SAP systems to include technical writing and publishing.

Key Contributions:

Reduced operating costs by $300K by modernizing technology infrastructure to single-tiered server architecture, serving as a benchmark for all locations across the state.

Wrote RFP that resulted in $850K staff augmentation for system support and improvement.

Improved UX enhancing user interfaces and ensuring that system designs met requirements.

Acquired advanced technologies valued at $300K by gaining buy-in from senior management.

Led a 30-member team to standardize IT processes and develop change methods to improve quality assurance.

Senior Intelligence Analyst, Fusion Center

Louisiana National Guard, 2010 – 2017

Directed mission-critical implementation and integration projects involving sensitive databases and intelligence tracking systems, to include preparation of intelligence records and reports and exploitation of captured enemy media. Managed $50K in technological assets in 100% accountability and no failures. Trained and supervised up to 18 personnel.

Key Contributions:

Achieved DoD and state compliance by upgrading databases and modernizing IT infrastructure.

Reduced weekly man-hour requirement for system support by 160 through consolidation of 12 databases.

Selected to prepare information management system plan and present to Commander.

Guided upgrade from SharePoint 2003 to 2010.

Program Director/Course Instructor

Medvance Institute, Baton Rouge, LA, 2008 – 2009

Taught help desk support skills, basic Unix, network security, A+ hardware, A+ operating systems, basic LAN, business, medical physics, and electricity/power structure courses.

Key Contributions:

Administered two LANs, ensuring consistent data accessibility and speed.

Electronics Technician Submarines 1st Class

US Navy 1996 – 2008

Duties 1996 - 2000 (USS Greeneville, HI ) Electronics Technician and LAN Administrator on a Submarine. Installed and Supported, Novel Netware, HP-Unix, Windows 2000 Server, Exchange Server, IIS. Maintained all Hardware and Software. Performed preventive and corrective maintenance on Electronic and Electrical Systems and Devices to include Navigation, Communications and RADAR.

Duties 2000 - 2005 (SDVT-1 ASDS, HI) Electronics Technician at SEAL Delivery Vehicle Team 1. Member of a Platoon that deployed with the submersible to provide Electronic, Electrical and Mechanical support. Also, part of the technical support team for the submersible during upkeeps and deployments. Performed Electronic Equipment overhauls and new installs. Trained staff and Senior Officers on use of the new Equipment. As a Quality Assurance Inspector monitored and inspected work on Electrical, Electronic and Mechanical repair and installation. As a Work Center Supervisor, I scheduled, performed and supervised maintenance for several work centers.

Duties 2005-2008 (Pearl Harbor Naval Shipyard, HI) Helpdesk Support Team (2nd shift supervisor) Citrix, Microsoft Office products, User Account Support, Trained Users to minimize repeated Help Desk calls.

Technical Proficiencies

Microsoft Office, Microsoft Windows, MS SQL Server, .NET, Active Directory, VMWare, Nutanix, Horizon View, JavaScript, HTML, XML, C#, OWASP, Cyber Security Evaluation Tool, Nessus, SIEM, NMAP, IDS Albert Sensors, and IPS Tipping Point

Education and Credentials

Bachelor of Science/Business Administration in Computer Information Systems, Hawaii Pacific University

Associate of Science in Computer Science, Hawaii Pacific University

Certifications

CompTIA Security+, Network+, CySA+, Cloud+, A+, Project+, Storage+

GIAC Security Essentials Certification (GSEC)

SCRUM Fundamentals

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