Cumming, GA
... Served as acting manager of Genesys global QA team; liaised between France-based manager and teams in Tornoto and Atlanta, providing progress reports and supporting prompt issue resolution. Had complete ownership on creating & maintaining test ...
- Apr 14
Little Rock, AR
... * Manage inbound/outbound communication through Genesys and email. * Perform all assigned responsibilities with expertise and dedication. * Fixed client issues in a timely fashion per service level agreement requirements and client expectations. ...
- Apr 14
Charlotte, NC
... Skills include computer networking ( Microsoft Suites, Webex, Zoom, HRIS, Avaya, Genesys, Kronos & html coding ), analytical thinking and creative problem solving. Able to apply exceptional customer service to improve experience for clients, ...
- Apr 13
Lagos, Nigeria
... Processing and Management of Information 2010 ● Leadership Summit 2019 Skills: ● Complaint handling ● Telephone etiquettes ● Emergency response ● Effective communication ● Time management Tools: CLM, Genesys cloud, Avaya and Microsoft Office Suite. ...
- Apr 11
Avenel, NJ, 07001
... Migrating from SQL 2008/Windows 2008 to SQL Server 2012/Windows 2012 Integrity/Sanity, Validating SSIS Jobs, Real Time Posting, Batch Processing Jobs Led and Tested the IVR (Interactive Voice Response) Migration from MasterVox Platform to Genesys ...
- Apr 09
Columbus, OH
... KEY SYSTEMS Microsoft Office Microsoft Teams Genesys QNXT Kronos Video Conferencing
- Apr 08
Bronx, NY
... Support Medical Terminology Team Management Appointment Scheduling EMR, OTTR (transplant scheduling software) Maestro, Genesys, Fast Track, Meditech 6.0 E-Clinical (ECW) AMAP-NYS (Medication Administration) 646-***-**** Bronx, NY 10469 ad4uj4@r ...
- Apr 07
Downtown, DC, 20004
... Savvy in Learning Management Systems (LMS), Genesys, Deltek, Microsoft Teams, Webta, Concur, Zoom, and other technologies. Miami Dade College (contract under Bettinara Enterprises, Inc.) - Miami, FL 2015- 2017 Professor, 12 hours a week, three times ...
- Apr 07
Raleigh, NC
Roberta Nyoung ad4ues@r.postjobfree.com 919-***-**** Raleigh, NC 27606 Qualifications • MICC, Fulfillment, iConnet, Genesys Cloud, Pay.com, ConnectWise, SUMMIT, LMS • Ambassador Supervisor over employee staff • Proficient in Microsoft Office (Word, ...
- Apr 07
Charlotte, NC
... shelves, microsoft applications, outlook,Salesforce, payment processor, detail oriented, Quickbooks, kronos, calibrio, oracle, genesys,SAS, HOGAN, OIB, Workday, Prevent (10+ years) • Guest Relations Experience • Microsoft SharePoint • Administrative ...
- Apr 07