Bettina Rodriguez Aguilera ad4ufq@r.postjobfree.com 305-***-****

**** ** **** *****, *** 202, Doral FL 33178

Professional Profile

A seasoned business and community director and expert in government programs, Rodriguez Aguilera has used her expertise to help grow jobs and strengthen government. She is an international expert on policy development and leadership. A former elected official dedicated to creating cohesive teams, balancing budgets, establishing new departments, and empowering others.

Major Career Highlights

Led the creation of the Economic Development Division and implemented policy and procedures.

Wrote the business plan for the City of Doral, an instrumental tool for Doral to become the #1 fastest-growing city in Florida and #2 in the USA

Supervised, trained, and evaluated 100 staff, interns, and volunteers on program implementation and project development.

Conducted over 500 government-business trainings in the USA and abroad.

Assisted over 800 small businesses in starting and/or expanding operations.

Trained over 4,000 individuals in leadership, governance, and business development skills.

Established the Women’s Institute and the Women Leadership Certificate program for Miami Dade College

Created the first Spanish Leadership Certificate program for the University of Miami

Developed over twenty instructional design manuals.

Co-author- The Big Secret-anthology with Jack Canfield, Giving Yourself Permission, 5 Steps to Make it Happen.

Sponsored, passed, and implemented laws on human trafficking, closing down several human trafficking centers.

Directed- taught multiple human rights, governance, and civil society programs in Africa, Europe, Latin America, and the Caribbean.

Professional History

Outreach Aid to the Americas (OAA) GS-13 Miami, FL May-September 2023 Program Director, and Development/ Cuba/Women issues/Entrepreneurship-Institutional Giving Officer- 5 days a week

Implemented, monitored, and provided reports to donors. For humanitarians, advocacy, human rights/freedom of religion, and women's projects.

Supervise and manage day-to-day operations undertaken by project managers.

Provide specialized guidance and technical assistance on U.S. Government policies, requirements, and regulations.

Responsible for developing, cultivating, and maturing relationships and growing donor networks.

Small Business Administration-Disaster Assistance FOCE GS-11 Cape Coral, FL 2022-2023

Customer Service Representative, six days a week, ten hours per day, November 2022 to April 2023

Aide Survivors in explaining and filling out business, home, and EIDL loan applications.

Explain loan closing documents and closed approved loans. Identified proper legal documentation for closing.

Fill out financial statements and pertinent documentation.

Perform problem-solving tasks to solve survivors’ issues.

Bettinara Enterprises, Inc. - Miami, FL 2012- 2022

President, six days per week, eight hours a day, ten years

Assisted in the loan process of COVID-disaster assistance, Irma, Ian, and another natural disaster.

Supported efforts of supplies, obtained funds, supervised volunteers, arranged transportation, visited survivors, and distributed needed articles.

Assisted 150+ businesses in obtaining government certification at the federal, state, county, school board, and municipal levels and through private company certification. Including government set-aside programs such as Women, 8A, Veterans, and others.

Authored over 20 bilingual (English and Spanish) workbooks and modules on entrepreneurship, understanding government programs, leadership skills, women’s issues, advocacy, and motivation.

Served as an expert for social media and local media, consulting and customer service for home and business disaster relief, assisting closing documents explanation and preparations of EIDL, PPP, Grants, and loans.

Obtained over $20 million dollars in relief funds via the S.B.A/F.E.M.A., disaster assistance, and private and non-profit programs.

Prepared over 130 business plans and 700 start-up businesses, assisting in approving over 90% of loans.

Served as a liaison between the business and government to ensure successful contracts and public-private partnerships. Worked closely with entrepreneurs to develop messaging and brand development.

Supervised several call centers, trained volunteers, collected data, and created daily reports for over ten campaigns for over ten years.

Highly skilled in verbal and automated presentations, successfully connecting to a wide variety of audiences, from migrant workers to entrepreneurs to international leaders, promoting overall organizational goals.

Successfully implemented fast-track legislation advocacy programs, providing opportunities in leadership.

Experienced in developing international public awareness campaigns, educating the public and mass media, and activating and training the volunteer workforce.

Represented companies and organizations at public and internal speaking engagements as spokesperson, delivering information critical to the achievements of stated objectives.

Anchored and directed television and radio shows in English and Spanish, focusing on community and business issues.

Authored various industry-specific articles for major newspapers and magazines.

Established and coordinated a system to assist in the resolution of customer service issues and process flow.

Managed a portfolio of more than 200 virtual clients and students for more than three years, working from home and abroad.

Imparted training programs on business, leadership, and women's issues to corporations, governments, and educational institutions.

Developed and trained in-country women's politics and leadership, training the trainer program for Libya via the Internal Republican Institute in Tunisia. I have conducted over 800 trainings both domestically and abroad on the subjects of leadership, democratization, human rights, economic development, and women’s issues.

Established a program in Albania that created 17 laws for the democratization of their government.

Skilled in recognizing individual organizations’ needs and adapting curriculum and training goals, resulting in uniquely tailored programs providing enhanced results and higher performance.

Developed and imparted training programs on a regular basis to area businesses individuals, with specialization in Leadership through Communication, Sales, Advocacy, Team Leadership, Effective Meeting Skills, Decision Making, Demystifying the Loan Process, SBA- Disaster loans, Business Empowerment Skills, One Stop Minority Certification, Making government work for you and others.

Experience with instructional design, adult and higher education, and online learning across a range of certificate degrees.

Wrote, researched, and implemented several grants from community resources to economic development.

Savvy in Learning Management Systems (LMS), Genesys, Deltek, Microsoft Teams, Webta, Concur, Zoom, and other technologies.

Miami Dade College (contract under Bettinara Enterprises, Inc.) - Miami, FL 2015- 2017

Professor, 12 hours a week, three times a week, for two years

Founder of “Women’s Institute “, Professor of “Women Empowering Leadership” Certificate Course

Initiated the “Women’s Institute” at Miami Dade College and authored a 126-hour leadership and history course curriculum.

Managed and curated five courses and four instructors at the Women’s Institute, curating a curriculum for maximum impact.

Developed curriculum focuses on gender studies, women in leadership, personal decision-making, conflict resolution, public speaking, body language, and creating a social impact project. To date there have been two graduating classes.

Authored and taught the first Women Empowering Leadership= six month-certificate Course in English and Spanish for MDC.

International Women Unity Summit -Miami, FL 2015

Founder and Director 15 hours per week, two times a week for ten months.

Organized an international women's conference in March 2015 with participants from 23 countries. The Conference was live-streamed globally.

Directed all logistics and event coordination for the full-day conference, which included seven panels and over 40 speakers.

Oversaw the coordination of topics and meeting agenda discussing education, economic development, leadership, violence against women, global technology, health, and highlighting future leaders.

Founded, directed, and coordinated the first International Women Unity Summit, 2015, with 23 countries and 8 world leaders.

City of Doral – Doral, FL 2012-2014

Councilwoman and Vice-Mayor 40 hours per week, three days per week for two years

Implemented programs to curtail license requirements for small businesses and initiated a business education program.

As elected official, balanced the City’s budget, as Economic Development coordinated services and placed the City at #1 for business growth in FL.

Introduced and created a human trafficking program for the City of Doral that assisted in closing two Human trafficking centers and training programs for the police and code enforcement.

Established a License and Permit Intergovernmental agreement to reduce processing time for businesses.

Presented and passed an ordinance to create the Commission on the Status of Women for the City of Doral and the Women Doralian Leadership Award.

Enacted an ordinance against human trafficking, which highlighted police and business training programs and resulted in the closing of two human trafficking hotspots in the city. The ordinance was used as model legislation in other cities throughout Florida.

City of Doral - Doral, FL 2008-2012

Economic Developer 50 hours per week, five days a week for four years

First Economic Developer for the City of Doral and was instrumental in attracting thousands of businesses in record time. This helped Doral earn the title of the second fastest-growing municipality in the nation and the #1 business start-up city in Florida.

Developed the current economic development business plan outline for Doral, FL. This included the re-development of business.

districts, training programs, marketing brochures, and a relocation guide to attract, retain, and expand businesses to the area.

Led business seminar series. Serve as a speaker to chamber and business events seminars.

Coordinated the City of Doral Job Fair and Business and Community Day with an attendance of over 600 participants.

Established popular local events and programs such as Social Fridays, GIS Business Locator, and Business Inclusion Program.

Formulated, analyzed, and developed six economic development workbooks to attract, retain, and expand business that included a 35-page City of Doral Business Census, a Strength-Weaknesses document, an Opportunity and Threat (SWOT) report, a 42-page Business/Community Guide, a Business Logistic Report, a doing business in the City of Doral and an Economic Impact report.

BETTRA, Inc. -Miami, FL 1992-2008

President,60 hours per week, six days a week for 16 years

Designed a loan protocol system during Hurricane Andrew to vet prospects, resulting in an 88% loan approval rating.

Assisted in obtaining over $4 million dollars in relief funds for businesses and individuals via the Small Business Administration (SBA) and Federal Emergency Management Agency (FEMA) for disaster assistance.

Created over 130 business plans for private banking and venture capitalists.

Successfully implemented fast-track legislation advocacy programs and leadership training in emerging democracies such as Albania. Missions were done through in-country and visiting participant programs, including USAID.

Coordinated large-scale volunteer advocacy campaigns under chaotic emergency situations, resulting in the implementation of new policies both nationally and internationally. Training over 100 NGO organizations in leadership and job creation skills.

Served as consultant for SBA-SCORE programs, helping underrepresented businesses obtain needed business skills.

Coordinated large-scale worldwide volunteer human rights campaigns under chaotic emergency situations, resulting in the implementation of new policies both nationally and internationally. This effort prompted the release of over 600 political prisoners. Directed and managed over 100 NGOs in setting goals and reaching their objectives for diverse subjects, ranging from business development to human rights.

University of Miami – Miami, FL,

Adjunct Professor, 10 hours a week, once a week for two years 1997-1999

Authored and taught the first Spanish-language leadership certificate program at the University of Miami.

Students gained skills in communication, conflict resolution, diversity, management, and overall leadership skills.

Graduated three certificate classes consisting of four courses.

Created certificate course board of industry and community leaders.

New Women Entrepreneur Center, non-for-profit – Miami, FL

Chairwoman and Founder, 60 hours per week, six days a week for seven years 1992-2000

Founded the "New Women Entrepreneur Center" nonprofit, assisting over 600 men and women in starting and developing their businesses. Wrote and developed private and governmental grants and gifts.

Innovated and led for eight years the first incubator women's center, providing access to capital, networking, training programs, and resources to underrepresented women and men.

Pioneered “incubator” style business spaces, providing one-on-one assistance and office space for new entrepreneurs.

Established programs that offered executive office suites, training, business skills consulting, networking, government contracting, and an annual awards ceremony for outstanding entrepreneurs and business leaders.

Metropolitan Dade County Government – Miami, FL

Ombudsman -Manager’s Office/ Information Specialist / Social Worker 1975- 1992

40 hours a week, five days for 17 years

Oversaw 25 departments at Miami-Dade County, State, Federal, and municipal governments, assuring services were properly delivered, serving as an ombudsman between government and residents, and ascertaining that complaints were addressed.

Developed the “Citizen Services Guide to Metro,” covering information on all levels of government programs.

Served as a social worker and community organizer, assisting residents in receiving services and vital local information.

Promoted through the ranks of government from intern in the welfare department to social worker, to information specialist, to government liaison. Gaining a unique understanding of government agencies’ constituency services.

Swiftly was promoted through the ranks of government, from intern in the welfare department to social worker, information specialist, and government liaison. Gaining a unique understanding of government agencies, developing reorganization strategies in the local government structure, and increasing effectiveness and efficiency with interactive programs for the constituency.

Bettina Rodriguez Aguilera-page #4

Autor

•The Big Secret, co-author with Jack Canfield -Anthology-

Chapter- Giving Yourself Permission: Five Steps to Make It Happen Dec. 2016

Public Service History

•Board Member, Safe Space Battered Women Shelter 2008 - Present

•Board Member, Miami Dade College’s Women’s Institute 2015 - Present

•Elected Councilwoman and Vice Mayor, City of Doral 2012-2014

•Political analyst and Hispanic/Spanish-language 2009-2016

•Volunteer Coordinator McCain campaign in Miami-Dade County 2008-2009

•League of United Latin American Citizens (LULAC) Florida State Director 2008-2012

• Led, directed, and supervised over 1000 volunteers as LULAC’s (League of United American Citizens) Florida state director in housing workshops, media training, and public speaking and advocacy.

•League of Women Voter- Civic Participation Director 2000-2004

•United States and International General Coordinator for

Family Re-Unification Campaign Cuban American National Foundation 1987-1990

•Coordinated GOTV in Miami for Ronald Reagan’s campaign 1981&1988

•Spanish American League Against Discrimination (SALAD) Voter Registration Drive Director 1988- 2012

•League of Women Voter- Civic Participation Coordinator 1995-1999

•Republican Candidate for a Florida Senate Seat 1985-1986

Imparted Training (selected)

•Grass root development and GOTV for leadership development, Tunisia 2017

•“One Stop Minority Certification: How to Make Government Work for You 2002- Present

•“Creating the Spark,” leadership and sales training – Pepsi Cola International, Dominican Republic 2001

•In country leadership and management training- via BID-Dominican Republic Government, Dominican Republic 1999 -2002

•“Leadership Through Empowerment” – Lucent Technologies International, Puerto Rico 1999

•In-country advocacy mission (fast track legislative) via ORT/USAID – Government of Albania, Albania 1998

•Job creation, leadership, and transparency Mission via USAID for Hungary - Center for Innovative Programs, USA 1998

Education

St Thomas University’s in International law-Human Rights LLM Candidate, Miami, Florida May 2024

•Doctorate Honoris Causa in Anthropology and Human Rights- Pontifice Instituto de Estudios Religiosa Brasilia 2010

•University of Miami, Budget and Financial Management Certificate Course – Coral Gables, FL 1985

•Florida International University, bachelor’s in science/ Social Work – Miami, FL 1979

•Miami Dade Community College, Associated in Arts/ Psychology – Miami, FL 1977

Special Certificate Programs

Annual SBA Mandatory Employee Curriculum 2023

Strategically Focused Project Management Course 2023

• Economic Development in Difficult Times, RECON conference 2009

• GIS and Economic Impact, Business Analyst, ESRI 2009

• International Business Council, Ambassador of Commerce 2005

• Leadership Certificate, Harvard University, and Center for Creative Leadership - Boston, MA 1994

• 7 Seven Habits of Highly Effective People, Covey Leadership Center 1993

SPECIAL AWARDS/ RECOGNITIONS (Selected)

•Special Recognition by Ban Ki-Moon, Secretary General of the United Nations, women and girls against violence 2014

•Department of State Recognition for Economic Development Project with FAVACA 2012

•Inducted into the LULAC (League of United Latin American Citizens) Women’s Hall of Fame 2009

•Vanidades Magazine, “Han Triunfado” (They have Succeeded) recognition 2000

•Miami Herald Editorial, “Passing Along Her Experience” 1995

•Florida International University, Distinguished Alumnae 1995

•National Hispanic Leadership Institute (NHLI) fellow 1994

•Flag of the United States flew over Whitehouse for New Women Entrepreneur Center – Rep. Ros-Lehtinen, 1994

Contact this candidate