Edwardsville, IL
... and procedures for ITSM and the PMO oProvided ITSM oversight and management for multiple processes Acted as lead and escalation point for junior Project Managers Managed contractor contracts and onboarding of personnel Managed financials for all ...
- Apr 23
Buckeye, AZ
AMANDA MCCRUM ad48dh@r.postjobfree.com (***)***- 9726 Strong Leadership Skills Approachable, Adaptable, & Exceptional Customer Service Sociable & Positive Attitude Able to work in a Fast-Paced Environment Strong Understanding of De-Escalation ...
- Apr 23
Pflugerville, TX
... travel arrangements and expense reporting • Key member of Administrative Team supporting the office of the President with respect to customer escalation calls Education Certifications • American Society of Administrative Professionals, P.A.C.E. ...
- Apr 23
Crystal Lake, IL
... • • Manages the team that is the final escalation point for incoming incidents from end users to resolve application and software issues within a Windows, Linux, or cloud environment and other mission-critical systems with regards to Networking. • ...
- Apr 23
San Mateo, CA
... to improve SLA by 40% with Incident Response and Post-Mortem, change management, SLA/SLO, escalation and on call responsibilities.Supported and modernized a complex program with highly available distributed infrastructure and software components. ...
- Apr 23
Akron, OH
... escalation point for issues and dependencies; risk mgmt. owner. Stood up & coached three (3) new Product Teams; performed executive stakeholder reporting & status reporting. Team Lead: Business Systems Analysts, Developers, QA Analysts, and BI ...
- Apr 23
Atlanta, GA
... Seeking to use proven skills in problem-solving and de-escalation techniques to provide excellent customer service and overall satisfaction. SKILLS Customer service De-escalation techniques Good listener/communicator Problem-solving skills. Review ...
- Apr 23
Shockoe Bottom, VA, 23219
... federal policies • Decisioning Suspicious Activity reports` Customer Bank Specialty Services, Capital One - Richmond, Va 2014 - 2015 Using critical thinking skills to anticipate and identify issues as well as identify necessary escalation triggers. ...
- Apr 23
Kansas City, MO
... •Provided crisis intervention and de-escalation techniques to help manage patient behavior. •Used thermometers or blood pressure gauges to take and record measures of patients’ physical condition. •Tracked client movement on and off unit by ...
- Apr 23
Rosemount, MN, 55068
... Proven expert in de-escalation situations and skilled in giving unparalleled customer experience. Experience: Fisker 09/23-03/24 Technical Owner Advisor Delivered an unparalleled customer experience which inspired and educated current customers. ...
- Apr 23