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Canal Winchester, OH
... and Write Group Policies for folder access when needed ● Performed access administration in the Oracle EPM client, worked with BPO’s and MRC to approve access and set end dates for some accesses Education The Ohio State University, Columbus, OH — ...
- Jan 01
Columbus, OH
... Authorized to work in the US for any employer Work Experience Remote Response Specialist Concentrix - Farmington Hills, MI October 2021 to April 2022 • Respond and Service Toyota/ Lexus customers via single monitor system. • Issues ranging from ...
- 2023 Dec 29
Powell, OH
... TATA CONSULTANCY SERVICE Dublin, OH Feb 2018 – till date TATA CONSULTANCY SERVICE Kolkata, India Dec 2010- Jan 2018 Infosys BPO Pune, India Sep 2009 - Dec 2010 TATA CONSULTANCY SERVICE January 2020 – till date COMPANY : TATA Consultancy Services LTD ...
- 2023 Aug 10
Columbus, OH
... Issuing determinations regarding eligibility for unemployment compensation based on state laws and regulations Senior Advisor Service Professional Concentrix - Fremont, CA January 2018 to February 2021 Serving as an escalation manager, ...
- 2023 May 24
Columbus, OH
... as quickly and efficiently as possible ●Made sure customers were satisfied with their experience September 2020-Current MRS BPO LLC, 701 Brooksedge Plaza Dr -Debt Collector ●Called and Answered phone calls of customers ●Negotiated settlements and ...
- 2022 Dec 13
Columbus, OH
... MRS BPO, LLC., Westerville, OH — Operations Manager JULY 2005 - JANUARY 2011 Manage a team of ten to fifteen collectors. Go over performance reports with collectors and show them areas where they can develop. Work with other managers and directors to ...
- 2022 Sep 12
Lewis Center, OH
... Experience customer service professional /BPO with 1 year 1 months on call centers representative from July 2010 till August 2011, Efficient Adept at handling various calls on a daily basis while consistently resolving client issues in a rapid ...
- 2021 Dec 02
Dublin, OH
... Astropolis, Inc., (transcosmos, Inc.), Manila, Philippines / Tokyo, Japan (2016 to 2019) Recruited to modernize entire eCommerce systems infrastructure and operations for this global Business Process Outsourcing (BPO) firm with 170+ sites across 30+ ...
- 2020 Nov 29
Dublin, OH
... for various lines of business Responsible for developing a repeatable process for handling multiple tasks for the Steady State BPO Workstreams Meet with key business owners to review their document management needs, SharePoint needs and then create ...
- 2019 Oct 02
Columbus, OH, 43232
... BPO Westerville, OH RECOVERY MANAGER May 2012- October 2012 (Full-time) Made strategic business decisions based on long and short-term objectives Exercised independent judgment and discretion in establishing business objectives and in driving and ...
- 2017 Nov 04