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Dublin, OH
... The Micro controller monitors the line, whenever a call is observed on the line being monitored, the CLI (Caller Id) is captured by R1 chipset. The Speech combiners combine both the Caller party speech and calling party speech and sends along with ...
- Sep 12
Westerville, OH
... completed necessary fraud verification, including caller authentication and transaction verification, while utilizing excellent customer service skills Problem-solved cardmember inquiries regarding fraud or security-related concerns Collected ...
- Jul 06
Columbus, OH
... ● Provide excellent customer service, answering question or directing a caller to the correct department or person. ● Gather, collate and classify information about data, people and or things. ● Apply principles to solve practical everyday problems ...
- Jul 02
Lewis Center, OH
... ●Prepare invoices using Tele Form quality control methods. ●Enter data, update, or correct information in the proper fields. ●Manage and organize records for filing or recycling. ITS Traffic Systems. Data Processor - February 2020 – April 2020 ...
- Jun 12
Columbus, OH
... (JPMorgan Chase) 18 years of experience in Tele Communication Industry (Mostly JAVA Web applications). 2 years of experience in eCommerce Industry (VC++ Windows Applications) 5 years of experience in Financial Business (part time job at night and ...
- Apr 09
Grove City, OH, 43123
... Monitored dispatch board and adjusted call priorities regularly based on caller needs. Scheduled loads according to priority and available equipment. Supervised driver dispatching, route planning and vehicle tracking for over 60 schedules per night ...
- Mar 29
Columbus, OH
... Took phone calls from various Uber, Uber eats and Uber Connect customers, drivers, eaters, delivery people, restaurants employees and documented their safety concern • • Informed the caller the next steps after the phone call, to ensure their ...
- Mar 22
Columbus, OH
... Lead high level discussions to implement primary care and hospice care via tele-med during COVID-19. This initiative helped to ensure reimbursement to care partners and resulted in buy-in from Medicaid and Medicare for compliance variance and ...
- Feb 29
Columbus, OH
... Make changes as necessary to caller applications, call processing vectors, trunk configurations, Call Management databases and user telephone sets, assisted in administering domestic and international video conference systems. Maintain inventory of ...
- Jan 14
Reynoldsburg, OH, 43068
... call center application •Worked with Genesys DLL to capture participant’s (Caller’s) voice or data inputs, validated data and automatically loaded participant’s information from DB2 database to the running desktop application for use by the user. ...
- Jan 01