Data Entry Quality Control

Stanley Strausser

**** ******* ***. ****** ** ***35

Phone:440-***-****

Email: ***********@*******.***

WORK EXPERIENCE

Union Home Mortgage: Final Documents Specialist - December 2020- Present

Receive incoming trailing documents through various mail sources, opens and preps for imaging, scans documents into LOS system and identifies Investor on the loan for determination of mailing the trailing document to the investor.

Perform data entry in LOS system marking document as received, and enter date shipped to the Investor of record.

Pull reports from LOS system to identify the aged trailing documents currently outstanding with investors.

Monitor aged trailing documents in an active pipeline.

Obtain Certified True Copies of Mortgage/Deed of Trust from County Recorder Offices and/or final Title Policy copies from Settlement Agents or Attorney’s Offices when determined that the document has been lost or aged.

Prepare Scrivener’s Affidavits and Assignments as needed and have signed by the Executive Team for recording.

Monitor and answer general questions being received in the Final Docs Team e-mail box.

Perform weekly reviews of trailing documents received that were not sold to an investor at time of receipt to determine if an Investor has been assigned for delivery of the trailing documents received

. Work with Investors, Internal departments, and Settlement/Attorney offices to cure defects found in

the Mortgage/Deed of Trust or Final Title Policy including re-recording if needed.

CT Logistics Data Processor - August 2020 –December 2020

●receive and process invoices for payment using EDI and KFI software.

●Prepare invoices using Tele Form quality control methods.

●Enter data, update, or correct information in the proper fields.

●Manage and organize records for filing or recycling.

ITS Traffic Systems. Data Processor - February 2020 – April 2020

●receive and process invoices for payment

●Prepare invoices using Tele Form quality control methods.

●Enter data, update, or correct information in the proper fields.

●Manage and organize records for filing or recycling.

Genesis Financial Solutions – Collections Representative - April 2019 – December 2019

●Confer with customers by telephone to determine reasons for overdue payments and to review the terms of Loan or credit contracts.

●Locate and notify customers of delinquent accounts by mail, telephone, arrange for debt repayment or Establish repayment schedules, based on customers' financial situations.

Key Bank, Lead Operations Specialist - November 2016 -April 2019

●Confer with customers by telephone to determine reasons for overdue payments and to review the terms of Loan or credit contracts.

●Locate and notify customers of delinquent accounts by mail, telephone, Arrange for debt repayment

US Bank Home Mortgage, Default Counselor - September 2013 – September2016

●Consulting with clients on their delinquent/defaulted mortgages, Inbound and outbound calls from customers' knowledge of loan collection policies and procedures, fair debt collection practices, and related laws.

●Confer with customers by telephone to determine reasons for overdue payments, arrange a repayment plan based on client needs.

●Addressing client's concerns or questions about their accounts.

●Establish repayment schedules, based on customers' financial situations.

●Determine accuracy of borrower eligibility for loss mitigation workouts based upon proprietary, GSE, HUD, and MHA/HAMP criteria.

●Investor (Fannie May, Freddie Mac, etc.) knowledge

●Knowledge of RESPA

Education Admiral King High School Lorain, Ohio - High School Diploma

Accomplishments and Achievements – BSA Eagle Scout 1994

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