Deltona, FL
... 02/07/2011 – 02/07/12 Frontier Communications Sales and Service Specialist • Inbound call center. Received over taking calls, resolving disputes & client bill issues. • Flagging to proper departments when needed. One call resolution. • Upsell ...
- May 01
Las Vegas, NV
... Work Experience Member Services Representative USAA - Las Vegas, NV October 2023 to Present Take inbound calls, Resolve customer questions about their bank accounts and CDs, update customer profiles, help customers with log in issues, Department ...
- May 01
Weslaco, TX
... to September 2023 • Help clients to resolve • Handle clients claims • Document resolution • Handled bilingual inbound calls Customer Support Representative Charter Communictions - McAllen, TX December 2022 to March 2023 • Inbound Customer Calls. ...
- May 01
Springfield, OR
... Royal Caribbean Consumer Outreach- Outbound Sales // April 2019 to September 2022 ●Built and maintained a book of business through effective use of inbound and outbound leads, and consistent client follow up. ●Managed multiple CRM’s and research ...
- May 01
Magee, MS, 39111
... CSR • Remote • Omni Interactions - Exceeding sales goals, upsell products when they arise, manage substantial amounts of inbound calls, identifying customer needs, clarify information, research issues, and provide solutions, utilizing resources for ...
- May 01
The Hammocks, FL, 33186
... political surveys on key issues, fundraising 11/2019-02/2020 Select staffing Tampa FL Customer service -contract Answering high volume inbound calls, placing orders, taking credit card payments, resolving customers complains, fraud prevention. ...
- May 01
Indianapolis, IN
... Customer Service Representative Personal Finance Company - Noblesville, IN September 2004 to October 2007 * Greeted customers to facilitate services * Answered inbound calls * Reviewed accounts and made collection calls * Received payments, balanced ...
- May 01
Tyler, TX
... Education Diploma Rockwall High School - Rockwall, TX 1996 Associate in Kinesiology University of Texas at Tyler - Tyler, TX Skills • inbound and outbound (2 years) • marketing. (2 years) • Microsoft office (6 years) • outbound marketing. (2 years) ...
- May 01
Raleigh, NC, 27603
... • Managed escalations that included case work through inbound calls, online or written requests coming from a variety of sources. • Utilized Workday, case management system activities, and case queues to ensure timely replies and processing of cases ...
- May 01
Irving, TX
... Project name: Enterprise Sales Commission System Client: Wellpoint Duration: July 2007 to September 2010 Project Description: ESCS system is used for loading data from various inbound interfaces to True Comp staging area and develops custom reports ...
- May 01