LASONDRA F LETCHER
M E D I C A L A S S I S T A N T
Magee, MS 39111 769-***-**** **************@*****.*** OBJECTIVE
Goal driven individual who works well under supervision and alone. Hard working with the ability to be responsible, honest, and dependable. I am looking forward to growth within your company to further my skills and knowledge as a medical assistant. E D U C A T I O N —
H E A L THCARE
E X P E R I E NCE
Hinds Community College
Degree: Associates of Arts
Graduation: 2023
Antonelli College
Degree: Medical Assisting,
Certificate
Graduation: 2018
Puckett High School
Degree: High School Diploma
Graduation: 2009
April 2024
Medical Assistant Skill Builder • Shiyans Heart
- Vital signs, pediatric vital signs, body measurements, injections, EKGs, capillary sticks, HCG testing, throat cultures, Urine dip stick, basic wound care, visual acuity testing
November 2018 – December 2018
Medical Assistant • Intern • The Pedz Clinic
- Vital signs, scheduled appointments, patient education, specimen collection/processing, prescription refills, medication reconciliation, EMR systems, exam room organization/stocking, care plans, inventory, vaccine log
K E Y S K I L L S — E X P E R I E NCE
Vital Signs
EMR Systems
EKG
Visual Acuity Testing
Injections
Capillary Sticks
Urine Testing & Culture
Suture & Staple Removal
Ear & Eye Irrigation
Triage
HIPAA Compliance
OSHA Guidelines
Basic Wound Care
Throat Cultures
Glucose Testing
April 2021 – July 2021
CSR • Remote • Omni Interactions
- Exceeding sales goals, upsell products when they arise, manage substantial amounts of inbound calls, identifying customer needs, clarify information, research issues, and provide solutions, utilizing resources for billing, programming, and troubleshooting questions, implement improvements to complaints process to improve efficiency and handling complaint data
November 2012 – March 2021
Team Member • Sales • Target
- Maintain cash registers and their contents, facilitate free flow of payment activities by customers, supervise traffic by directing customers, discipline workers, greet customers, customer questions, complaints, maintain clean and hygienic work area, cross check account balances and records at the end of the day, ensure safety
C E R T I F I CATIONS
BLS
RMA – Pending (AMT)
R E F E R E NCES
[Available upon request.]