| Resume alert | Resumes 51 - 60 of 190 |
Senior Manager
Washington, DC
... • Call Center Metrics: Standardized call center operational metrics, adding net promoter score and randomized post-call customer feedback survey tied to CSR QA score; assessed internal processes affecting customer and technical support; guided and ... - 2022 Feb 27
... • Call Center Metrics: Standardized call center operational metrics, adding net promoter score and randomized post-call customer feedback survey tied to CSR QA score; assessed internal processes affecting customer and technical support; guided and ... - 2022 Feb 27
Social Media Engineer
Herndon, VA
... EDUCATION Master of Business Administration in Business Sustainability TERI School of Advance Studies Aug 2016 – July 2018 Delhi, India Post Graduate Coursework: Corporate Social Responsibility (CSR), Marketing Management, Corporate Governance, ... - 2021 Mar 17
... EDUCATION Master of Business Administration in Business Sustainability TERI School of Advance Studies Aug 2016 – July 2018 Delhi, India Post Graduate Coursework: Corporate Social Responsibility (CSR), Marketing Management, Corporate Governance, ... - 2021 Mar 17
Network Engineer Cisco
Gaithersburg, MD
... Vendor and product selection Senior Network Engineer HCL Technologies Ltd BPO Services, Noida, India July 2006 – Jan 2011 Managing Core Network Infrastructure Team supporting more than 10 HCL sites Domestic (Noida, Chennai) and International (US & ... - 2021 Feb 19
... Vendor and product selection Senior Network Engineer HCL Technologies Ltd BPO Services, Noida, India July 2006 – Jan 2011 Managing Core Network Infrastructure Team supporting more than 10 HCL sites Domestic (Noida, Chennai) and International (US & ... - 2021 Feb 19
Manager Engineer
Washington, DC
... Creating CSR Installation of SSL certificates on JBoss EWS.-Experience with Linux operating system tools scripting tools file permissions resource provisioning and troubleshooting in a virtual environment. Java Virtual Machine tuning in JDK 1.7/1.8 ... - 2021 Feb 15
... Creating CSR Installation of SSL certificates on JBoss EWS.-Experience with Linux operating system tools scripting tools file permissions resource provisioning and troubleshooting in a virtual environment. Java Virtual Machine tuning in JDK 1.7/1.8 ... - 2021 Feb 15
Air Force Manager
Tysons, VA
... in US, Canada, India, China, and South America Division President Directed sales, operations, and business strategy with accountability for profit and loss of a software development, healthcare, and BPO focused IT professional services company. ... - 2021 Feb 15
... in US, Canada, India, China, and South America Division President Directed sales, operations, and business strategy with accountability for profit and loss of a software development, healthcare, and BPO focused IT professional services company. ... - 2021 Feb 15
Social Media Relations
Washington, DC
... Affairs Consultant in Washington, DC (2015-2018) -Writer and consultant working to engage public-private stakeholders with miners deploying wind and solar power which can - and do - share electricity with communities - along with CSR outperformance. ... - 2021 Jan 04
... Affairs Consultant in Washington, DC (2015-2018) -Writer and consultant working to engage public-private stakeholders with miners deploying wind and solar power which can - and do - share electricity with communities - along with CSR outperformance. ... - 2021 Jan 04
Service Representative Customer Care
Centreville, VA
... CSR for the Technical Assistance Center 1999 – 2000 Answered large volume of calls in a Technical Support environment. Created trouble tickets for technicians to troubleshoot for an array of telecom equipment for national and international clients. ... - 2021 Jan 01
... CSR for the Technical Assistance Center 1999 – 2000 Answered large volume of calls in a Technical Support environment. Created trouble tickets for technicians to troubleshoot for an array of telecom equipment for national and international clients. ... - 2021 Jan 01
Strategic IT executive and business partner
Rockville, MD
... Oversaw 24x7 support for multiple application releases for 3,000+ CSR agent desktops worldwide. New Engagements: Achieved 81%+ win rate (Canada, US, Australia, East Timor) – outpacing Oracle and Microsoft by reworking value proposition, fostering ... - 2020 Nov 24
... Oversaw 24x7 support for multiple application releases for 3,000+ CSR agent desktops worldwide. New Engagements: Achieved 81%+ win rate (Canada, US, Australia, East Timor) – outpacing Oracle and Microsoft by reworking value proposition, fostering ... - 2020 Nov 24
Social Media Digital Marketing
Washington, DC
... Engaged CSR staff from major international corporations and multilateral development staff to develop programming and funding. Coordinated with multiple internal teams and program staff to develop and resource multifaceted, multi-million dollar ... - 2020 Nov 15
... Engaged CSR staff from major international corporations and multilateral development staff to develop programming and funding. Coordinated with multiple internal teams and program staff to develop and resource multifaceted, multi-million dollar ... - 2020 Nov 15
Peoplesoft Sales
Ashburn, VA
... oAs the Frontend system, PeopleSoft has to display all the VOIP related info to the CSR console. Used Integration Broker (IB) over HTTP to parse the Request XML and send the Response synchronously. Integration for Case Automation oCustomer ... - 2020 Nov 13
... oAs the Frontend system, PeopleSoft has to display all the VOIP related info to the CSR console. Used Integration Broker (IB) over HTTP to parse the Request XML and send the Response synchronously. Integration for Case Automation oCustomer ... - 2020 Nov 13