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Fremont, CA
... Cold calling Data Entry Email Handling OTHER EXPERIENCE Salesforce Excel spreadsheets Omni Channel Facebook marketing Canva Avaya Microsoft Teams Outlook Zoom Slack LICENSES Life Insurance License State of California Engage3 Remote Virtual Customer ...
- 2022 Feb 26
Union City, CA, 94587
... Windows, MS office, Linux, iOS, Android, OS X, Web application, command line, PuTTY, Tera Term Avaya Inc., Santa Clara, CA 2012 - 2018 QA Tester, Enterprise Contact Center Product ● Took full responsibility for assigned softwares, client and server ...
- 2021 Aug 13
Sunnyvale, CA
... Operations Staff 06/2013 - 08/2015 San Jose Earthquakes San Jose, CA Executed logistics pertaining to planning, organizing, hosting, and setting-up a variety of events at the Avaya Stadium, such as entertainment events, sporting events, and company ...
- 2021 Jun 08
Union City, CA
... manual test and automation test framework utilizing HP’s Quality Center, LoadRunner and QTP tool suite Developed multi-vendor, multi-interface (HL-7, X.12 EDIs) End-to-End Integration testing framework Avaya Milpitas, California 09/96-10/2004 Sr. ...
- 2021 May 18
Palo Alto, CA
... SPOK messaging and Paging technologies Movius Mereon Unified Messaging (Voicemail) Avaya Communications Manager (ACM), Avaya Experience Portal and associated applications such as Call Back Assist and Proactive Outreach Manager. F5 Load Balancer: BIG ...
- 2021 Apr 14
Sunnyvale, CA
... Avaya System Manager; Empirix G5 Hammer and VQ probes, TFS (Triole for Service) ITSM; SuperPuTTY; WinSCP; FileZilla. Certifications CCNA – Routing and Switching – active (exp. Sept. 2022) CCNP and CCDP –Routing and Switching – CCNP Re-cert scheduled ...
- 2021 Apr 03
Fremont, CA
... account creation, Network Anti-Virus, and security support, File Vault, Bit locker encryption, Imaging, conference room support, Zoom, WebEx, Slack, Skype, Avaya, Polycom VoIP, All in One Printers, Plotters, and all other daily IT requirements. ...
- 2021 Mar 30
San Jose, CA
... INFORMATION TECHNICAL PROFICIENCIES: Salesforce, QAD, IQMS, Adobe, Zendesk, JIRA, Jabber, QuickBase, ERP Systems, Avaya, Asana, Trello, MindMeister, Evernote, Microsoft Office (Word, Excel, Power Point), Firefox, Internet Explorer, Safari, ...
- 2021 Mar 02
Sunnyvale, CA
... Measurable, Implementable, Consensus-driven, Jurisdictionally-sensitive, Dynamically maintained Group Product Manager, Avaya (Customer Engagement Analytics) (Jun1, 2015 – October 2017) Group Product Manager for Avaya’s Customer Engagement ...
- 2021 Feb 20
Santa Clara, CA, 95051
... of Technology BTech: Electronics and Telecommunication Expected Graduation: Jun 2017 GPA: 3.9 / 4.0 Coursework: Experiences Avaya Pune QA Engineering Senior Technical Associate Jul 2017 - Jul 2019 Aeron Systems Pvt Ltd Pune Machine Learning Intern ...
- 2021 Jan 06