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Ravenna, OH, 44266
... COMPUTERS: experience with CRM, FDR, Kronos, RTA, eSchedule Planner, Avaya, Shoretel, NICE, PC Anywhere, Microsoft Office, PowerPoint, Excel, Access, Oracle and MS Link . EXPANSION: procure customer referrals in order to build new sales revenues ...
- 2014 Nov 09
Canal Fulton, OH
... Responsibilities include Administrative, Person- nel Issues, Q & A, Call Monitoring, Training/Coaching-on-the-fly, Assembling and Maintaining daily reports • Maintained and monitored call queues and status utilizing Avaya CMS system. • Maintained ...
- 2014 Jul 21
Wadsworth, OH
... • Created innovative and intuitive product features such as VOIP technology with Avaya systems. MICHELLE FRIZELL, MBA PAGE TWO • Tested and implemented new technology-based global projects such as Video Conferencing, Windows, Microsoft Office 2010 ...
- 2014 Jan 13
Wadsworth, OH
... Technical Skills: WinXP, Win 7 Win2000/2003, OS/2 Warp Microsoft Office Suites 2007/2010 Novell Netware Lan/Wan CMS Empower Attachmate Avaya Interaction Center Microsoft Office Communicator Tivoli Asset Management System Customer Connections HP ...
- 2013 Oct 06
Tallmadge, OH, 44304
... Agent Locater ● ● Strong problem solving ability Multi-line phone operation proficiency ● ● Avaya Software knowledge. Skilled in call center operations ● ● Accomplishments I have a lot of Experience in Call Center dealing with Customer's I have also ...
- 2013 May 17
Orrville, OH, 44820
... defrag hard drives) Test virtualization technologies and prepare to expand our VMware system into current IT environment Work on project to design, test and implement a “guest Wi-Fi” network/VLAN Administer the Avaya IP Office VoIP telephone and ...
- 2013 Apr 16
Akron, OH, 44216
... of Telecommunications - Akron, OH - Student Assistant March 2008-Aug 2010 - Answer, assist and direct all calls to the university on a multi- line Avaya software phone system - Train new employees to be familiar with professional phone courtesy and ...
- 2013 Mar 13
Brunswick Hills, OH, 44212
... This includes Data, Voice, VOIP, and Cloud Computing, Disaster Recovery and Off-site Data Storage • Marketing telecommunications equipment and service agreements for Avaya, Shoretel, Mitel and Cisco equipment • Responsibilities include creative ...
- 2012 Sep 27
Cleveland, OH, 44125
... programming applications C++, .NET Framework 1.1, and MySQL • Basic knowledge of cloud networking implementation, and Avaya IP Office Manager Customer Service Experience: Taco Bell, Macedonia, OH Cashier and Cook, October 2008 – April 2010 • ...
- 2011 Oct 06
Richfield, OH, 44286
... RELEVANT EXPERIENCE: Creative Early Learning Center, Twinsburg, Ohio 6/10 Present Teacher’s Aide, Toddler class Avaya Communications 7/78 3/10 Senior Technician, Installation and repair of PBX systems for business customers, 17 years. Customer ...
- 2010 Oct 15