Account Executive

GAYLE RICHARDS

**** ******* **** ********* *****, Ohio 44212

216-***-****

*****.********@**********.***

OBJECTIVE: To work in a sales and marketing position for a progressive organization that offers the opportunity for advancement based on initiative, performance and expertise.

EXPERIENCE

2011 to Current WINDSTREAM COMMUNICATIONS, INC./ACCOUNT EXECUTIVE

• Currently selling Custom Communication Solutions to businesses. This includes Data, Voice, VOIP, and Cloud Computing, Disaster Recovery and Off-site Data Storage

• Marketing telecommunications equipment and service agreements for Avaya, Shoretel, Mitel and Cisco equipment

• Responsibilities include creative prospecting, extensive follow-up, written proposals, presentations, demonstrations

• Working with ‘C’ level executives and resellers

2008 To 2010 AKRON GENERAL MEDICAL CENTER’S VISITING NURSE SERVICE AND AFFILIATES /ACCOUNT REPRESENTATIVE

• Promoted durable medical equipment, supplies and nursing services to hospitals, physicians and skilled care facilities

• Encouraged patient referrals through social workers, patient discharge planners, doctors and network contacts

• Majority of selling included ‘face-to-face’ marketing and ‘In-Service’ seminars

2001 To 2008 LAKETEC COMMUNICATIONS, INC. /SENIOR ACCOUNT EXECUTIVE

• Sold Avaya Convergence and Voice-over IP Solutions to local and global businesses and consistently met or exceeded quota of $83,000 per month

• Also maintained national accounts and provided account management to existing clients

• Introduced new technology and software enhancements

• Provided information and sold service contracts for maintenance and equipment

1997 to 2001 LUCENT TECHNOLOGIES/AVAYA/ACCOUNT EXECUTIVE

• Achieved quota $66,000 per month on a regular basis

• Sold telecommunications equipment and network solutions to businesses in Northeast Ohio

• Received extensive sales and product training at Lucent

1996 to 1997 EXECUTONE/ACCOUNT EXECUTIVE

• Healthcare and Nurse Call solutions were also part of the Executone product line that were marketed to local hospitals and facilities

• Sold Executone telecommunications’ equipment and focused on Call Center

1992 to 1996 OCTEL NETWORK SERVICES (TIGON) /ACCOUNT MANAGER

• Sold and supported voice mail on a monthly service basis through the Ameritech distribution channel

• Ameritech was also a client and I managed and supported this client in Northeast Ohio

• Developed project management skills by planning new installations and integrations

1987 to 1992 NORSTAN/ACCOUNT EXECUTIVE

• Sold new and existing accounts Siemens (Rolm), Isoetec and Iwatsu telecommunications equipment

• Focused on application selling with emphasis on Voice Mail and Call Center solutions

EDUCATION BOWLING GREEN STATE UNIVERSITY

Bachelor of Science Degree in Business Administration

Marketing Major

SKILLS

Proficient with Word, Power Point, Excel

Strong presentation skills

Formal sales’ training for Strategic Selling and Dale Carnegie

Excellent time-management skills and self- starter

Stable and successful career with many professional contacts

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