Lansing, MI
... Genesys NICE InContact CXOne Cisco PCCE\UCCX Avaya Siebel Virtual Hold Technology (VHT) Agile Project Management PROFESSIONAL EXPERIENCE Acsension Industries LLC, Holt, MI 9/2023 - Present Information Technology Consultant Accenture, Lansing, MI 2 ...
- Apr 24
Fort Wayne, IN
... Education Diploma Wayne High School Skills • Microsoft office (4 years) • Account Management (2 years) • Sales (8 years) • Avaya (2 years) • Customer Service (10+ years) • Call Center (3 years) • Customer Care (6 years) • Shipping & Receiving • ...
- Apr 24
Charlotte, NC
... COMPUTER SKILLS · Experience with Excel creating formulas and building reports, Data Processing, Microsoft Word, Outlook, Avaya and Davox dialer systems, Imaging Systems and Traveler’s Claims Processing System. EXPERIENCE ● ● 05/15/22- 12/10/23 09 ...
- Apr 23
Crystal Lake, IL
... Technologies comprise: Nortel Networks, Siemens, Avaya/Lucent, Alcatel/Lucent NEC, Cisco Data & VoIP, Genesys Contact Center, Amazon Connect (AWS), and ACD Call Centers, Microsoft Lync/Skype/Teams, Multiple Voice Mail Platforms, Multiple Trading ...
- Apr 23
Natick, MA
... • Avaya VOIP Unified Messaging migration from PBX phone system. • Managed all online services. o Website creation and maintenance for corporate entities and managed properties. Managed SEO, social media and online reputation for corporate entities ...
- Apr 23
Casablanca, Casablanca-Settat, Morocco
... des solutions d'amélioration - Installation et Configuration des standard téléphonique IP (grand stream et Avaya) 02/12/2020 - UM6SS Ingenieur IT -Preparation des salles hybrides (camera,micro ) -Installation et configuration des équipements. ...
- Apr 22
Plano, TX
... Transitioning from Avaya Predictive Dialing to inject customer data into the EDW. Responsibilities: Managed various stages of the SDLC including planning, requirements gathering, design, testing, deployment, and maintenance. Implemented Agile ...
- Apr 22
Meadville, PA
... EXPERIENCE William's Sonoma Customer Care Representative 2018- 2022 Expert experience in Avaya CRM System I assisted customers efficiently and professionally and went above and beyond to solve each customer's Issue is a Fast timely manner. ...
- Apr 22
Palm Bay, FL
... Additional Information • MS Word, Excel, Outlook • Time Management • Omni / Salesforce / Java / Avaya • Leadership • Planning • Multi-tasking • Trainer/ Instructor • Ability to toggle between screens • Scheduling • Detail oriented • Data Entry
- Apr 21
Harare, Zimbabwe
... NDM Interface System, ICS-Zimra Invoices System, ICS-Meter Agent System, ZETDC Self Service Portal, Net Metering Billing System, Maximum Demand Reactive Energy Billing System, ICS- Avaya System Interface and ICS- Outage Management System Interface. ...
- Apr 21