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Resumes 31 - 40 of 2425 |
Germantown, MD
... and extensive knowledge of Relational Database Management System including Database Monitoring, Installation, upgrade Management, High Availability, Disaster Recovery, Log Shipping, Clustering, configuration of Alerts, Operators and Agent Jobs. ...
- Apr 18
Centreville, VA
... Skills include (but not limited to) new employee evaluation and hiring, onboarding, managing teams, coaching and mentoring, staff training and development, quality control, incident analysis, agent evaluation, technical documentation and process ...
- Apr 16
Centreville, VA
... Write and execute test cases using IVR automation tool Cyara Write and execute Desktop automation features simulating Agent interactions w CCW (Contact CenterWorkstation) Write and execute automated test cases for IVR CCW with Selenium using JAVA to ...
- Apr 15
Chantilly, VA
... Wrote Puppet Recipes for automated Udeploy agent installs/updates, Udeploy agent relays install/up- date and configuring the same with the Udeploy server. Fast-provisioning and configuration management for Ubuntu using Cloud Formation and Puppet on ...
- Apr 14
Washington, DC
... Education Towson University, Towson, MD - Bachelor of Science – Gerontology Experience Work Experience In Program Loan Agent Beyond Finance LLC May 2023 to current · Make outbound calls to current clients to discuss lending options. · Utilizes CRM, ...
- Apr 12
Ten Mile Creek, MD, 20871
... Collect and analyze call-center statistics (avg call hold time, abandonment rate, accuracy) Conduct effective resource planning to maximize the productivity of resources (People, technology etc.) Oversee and assess SRC Agent activities and provide ...
- Apr 11
Reston, VA
... Patient Care Technician Dulles Health Rehabilitation Centreville Road Herndon Virginia 10/2018 to 5/2020 Provided a safe and comfortable physical and social environment for patients. Checked patients’ vital signs to assess changes in temperature, ...
- Apr 10
Herndon, VA
... EDUCATION State University of New York at Farmington - Computer Information Systems SEPTEMBER 1989 - DECEMBER 1991 EXPERIENCE Avis Budget - Dulles, VA Rental Sales Associate JUNE 2022 - JUNE 2023 ● Listening and identifying customer needs ● Rent ...
- Apr 09
Herndon, VA
... Hudson News, Dulles, VA — Salesperson July 2023 to October 2023 ● Elicited information from customers by asking open-ended questions and assisting them in selecting appropriate merchandise. ● By informing customers of current promotions and store ...
- Apr 08
Silver Spring, MD
... Information Radiator, Continuous Improvement, Agile Coaching, Product Roadmap & Development, Agile Maturity, Change Agent, Human Centered Design 6 years of experience, expert in agile and waterfall methodologies known ability to produce high ...
- Apr 06