Dexter L. Malloy

***** ******** ****** ***********, ** 20121 Phone: 703-***-**** ad4v8m@r.postjobfree.com SKILL SUMMARY

Proven ability to work quickly, assess problems and initiate corrective action. Comfortable in fast-paced, high-stressed situations requiring attention to detail and follow-through. Able to motivate personnel to high performance standards and excellence. Demonstrated success in organizing tasks, increasing efficiency, obtaining maximum results from limited material and manpower resources. Multi-task professional with excellent communication skills.

EDUCATION

State University of New York at Farmington - Computer Information Systems SEPTEMBER 1989 - DECEMBER 1991

EXPERIENCE

Avis Budget - Dulles, VA

Rental Sales Associate

JUNE 2022 - JUNE 2023

● Listening and identifying customer needs

● Rent cars and upselling products and services to enhance the travel experience while providing excellent customer service

● Process rental contracts

AutoNation Honda Dulles - Sterling, VA

Sales Associate

AUGUST 2012 - AUGUST 2020 SEPTEMBER 2021 - FEBRUARY 2022

● Listened and identified customer needs to help guide their vehicle purchase

● Responded to leads in a timely fashion, answered questions, provided information to guide customers effectively from phone and internet to an in-store experience

● Negotiated terms of payment options that meet customers’ lifestyles, and budget BMW of Sterling - Sterling, VA

Sales Associate

AUGUST 2020 - SEPTEMBER 2021

● Listened and identified customer needs to help guide their vehicle purchase

● Responded to leads in a timely fashion, answered questions, provided information to guide customers effectively from phone and internet to an in-store experience

● Negotiated terms of payment options that meet customers’ lifestyles, and budget PREVIOUS WORK EXPERIENCE

Metropolitan Police Department (3rd District) - Washington, DC Police Officer (Retired)

NOVEMBER 1997 - NOVEMBER 2005

United States Marine Corps - Quantico, VA

Military Police (Honorable Discharge)

JANUARY 1994 - NOVEMBER 1997

REFERENCES AVAILABLE UPON REQUEST