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Resumes 1 - 10 of 213 |
Philadelphia, PA
... and combat tactical command and control EDUCATION Rice University, BSCS Microsoft Certified System Engineer 2000/2003 ITIL V3 Foundation certified CICSP Cisco Ironport Certified Security Professional CISA VMWare VCA6-CMA, VCP6-CMA AWARDS US ...
- May 02
Philadelphia, PA
... Jira, Control-M, Toad, ITSM, ServiceNow, ITIL, Office 365, Cloud Computing, Multi-Platform System Integration, PCI Compliance, LDAP, Agile Mindset, Software Engineering, Leadership, Strategy Planning, Analysis, Design, Testing, Integration
- May 02
Philadelphia, PA
... Assoc Customer Service Excellence How to win and keep customers Project Managements Institute Writing Effective Requirements Sandvik Support &Restore, Incident & Problem Management EXIN Foundation Certificate in IT Service Management – ITIL Computer ...
- Apr 26
Philadelphia, PA
... ITIL Framework and IT Service Management. Proficient in System Configuration and Customization Agile and Scrum Methodologies
- Apr 25
Lansdale, PA
... Specialist, ServiceNow, ITIL Change Management/Senior Business Analyst/ Change Manager Environment & Tools: ServiceNow, Jira, MS Office, Zephyr, Share-point Responsibilities: ●As an ITIL Change Process Owner, manage the Change Process in alignment ...
- Apr 14
Lansdale, PA, 19446
... & Development • Team Building & Leadership • Digital Transformation Career Highlights Steered Lean Startup implementation within Boeing's IT organization, persuading a senior director to establish an agile team dedicated to enhancing ITIL processes. ...
- Mar 07
Philadelphia, PA
... SKILLS VM technology Microsoft Windows Server Endpoint Management Incident Management Project Documentation (ITIL) Technical Support Troubleshooting User Account Management & GPo Computer Networking Mobile Device Management Microsoft Exchange Azure ...
- Feb 21
Philadelphia, PA
... C E R T I F I C A T I O N S In Progress- ITIL Certification PERSONAL Problem Solving Time Management Collaboration Adaptability Strategic Thinking Leadership P R O F E S S I O N A L E X P E R I E N C E C O N T I N U E D Application Support Analyst ...
- Feb 21
Chester Springs, PA
... • Played a key role in the creation and execution of change requests, following ITIL processes such as Incident, Change, and Problem management. • Collaborated regularly with vendors to resolve issues, obtain Root Cause Analysis (RCA), and upload ...
- Feb 16
Lansdowne, PA, 19050
... Proven success overseeing ITIL and incident management processes, categorizing and prioritizing major incidents, creating GSK global command center, outsourcing operations, and mainframe support, decreasing operational cost, and improving system ...
- Feb 13