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Resumes 1 - 10 of 217 |
Alpharetta, GA
... call quality, handle times and resolution • Accurately and effectively responded to customer emails in chats NIKE Chat Agent - Remote January 2019 to November 2022 • Respond to customer inquiries and provide assistance through online web ...
- Apr 23
Lithonia, GA
... I adeptly managed inbound customer inquiries via phone, email, and live chat, resolving issues with promptness and a detail-oriented approach. My responsibilities included troubleshooting product and service problems, processing orders and ...
- Apr 23
Cumming, GA
... layouts, record types, dynamic form, DocuSign, report & dashboards, and live chat to efficiently resolve customer inquiries, creating Bot and training Bot, and configuring service level agreements (SLS) to prioritize case based on their urgency. ...
- Apr 11
Lilburn, GA
... inquiries and resolving issues promptly and professionally Communicated effectively with customers through phone, email, and chat to ensure a positive customer experience Assisted doctors and patients with inquiries, appointments, and other relevant ...
- Apr 06
Lawrenceville, GA
... Insight Enterprises, Inc (Brown & Brown Insurance), (Contractor), Alpharetta, GA Technical Support Specialist Sr (2020) Provided first level help desk technical support in a collaborative work environment utilizing phone, chat, text, video and email ...
- Mar 29
Buford, GA
... with clients through e-mail, chat, phone, in person and social media, productive relationship builder, excel at listening to customer's needs, demonstrating product benefits and creating solutions that provide value to the customer and company. ...
- Mar 20
Loganville, GA
... 9 months) ● Investigate, analyze and resolve complex support requests with internal and external customers via phone, email, chat, and remote control/assist software ● Provide fast response and maintain a high level of professionalism at all times ● ...
- Mar 12
Decatur, GA
... Service Support Error Detection Collaborative Team Player Interpersonal Skills EXPERIENCE Technical Support Representative / Concentrix - Atlanta, GA 08/2023 - 11/2023 Provided technical assistance to customers through phone, email and chat support. ...
- Feb 28
Alpharetta, GA
... Effective Business Writing Skills/Presentations Skills/Global Collaboration/Project Management Training, 2016 MS Diversity & Inclusion, 2015 Project Management Training/TeamWork PM, 2015 Certified Coursera – AI Chat Box Training, In Progress
- Feb 27
Alpharetta, GA
... ● Experience in SignalR and WebRTC for video chat application and integration with .net applications. ● Experience in Elasticsearch Engine to read the Documents and PDF files and store them in the Elastic server. ● Experience in Twilio and Voxeo for ...
- Feb 19