Latania Bland

ad47ob@r.postjobfree.com 678-***-**** Dunwoody, GA

Summary

I'm sorry, but you haven't provided the resume text for me to reference and create a professional summary. Could you please provide the resume details or the relevant experiences and skills of the individual seeking the customer support role? Work Experience

Redventures

Remote Customer Supoort Atlanta,Ga Apr 2019 - 2022

• As a Remote Customer Support Specialist at Redventures, I provided comprehensive assistance and problem-solving solutions for a diverse customer base, ensuring high levels of satisfaction through effective communication and technical support. I adeptly managed inbound customer inquiries via phone, email, and live chat, resolving issues with promptness and a detail-oriented approach. My responsibilities included troubleshooting product and service problems, processing orders and transactions, and maintaining accurate records of customer interactions. I collaborated with cross-functional teams to improve service delivery and contributed to the development of customer support protocols. My commitment to customer service excellence was reflected in consistently meeting and exceeding performance metrics and contributing to a positive, supportive remote work environment. Education

NecBryman

Atlanta Ga.

Skills

Effective Communication, Empathy, Problem-Solving, Technical Proficiency, Product Knowledge, Time Management, Active Listening, Conflict Resolution, Multitasking, Customer Relationship Management (CRM) Software