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Lagos, Nigeria
... • Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems. • Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies. • ...
- May 01
Lagos, Nigeria
... chargeback credit to the Cardholder’s account - Processing Visa fees and charges including monthly and quarterly invoices (Billing) to expenses account - Ensure income earned from card transaction (reimbursement fees) is duty calculated and settled ...
- Apr 30
Lagos, Nigeria
... Data base clean-up for both inbound and outbound calls Resolve customers’ queries – Billing and Technical. Activation of new subscribers’ accounts. Churn management/recovery, Customer Retention and Satisfaction. Teacher of English (National Youth ...
- Apr 29
Lagos Mainland, Lagos, Nigeria
... active listening Problem-solving skills for unexpected challenges EXPERIENCE: Isalu Hospital Limited HMO In-Patient Billing Officer and Credit Control (Customer Service) 2020 - 2023 Practiced excellent customer service skills through email and ...
- Apr 27
Lagos, Nigeria
... Displayed effective customer service skills when interacting with clients regarding payments and billing inquiries. Maintained professionalism when following up on late payments . Followed up on overdue payments and outstanding invoices by ...
- Apr 22
Lagos, Nigeria
... Resolved customers billing complaint. unresolved customers grievances to designated department for further investigation. Contributed needed. to team effort by accomplishing related results as CUSTOMER CARE INTERN United Bank for Africa PLC (UBA) ...
- Apr 22
Lagos, Nigeria
... Handling billing, invoicing, and payment processes related to facility services. Supervising and leading administrative and support staff by providing guidance, training, and performance feedback to team members. Ensuring effective communication and ...
- Apr 22
Lagos, Nigeria
... Determined charges for services requested and arranged for billing. Attended to issue parcels, audited cancelled parcels and initiate return scan. Received and processed customer’s packages, tracking and ensure a timely delivery. Provided monthly ...
- Apr 19
Lagos, Nigeria
... • Tracking orders and deliveries • Attending to client’s concerns, queries, and feedbacks • Administered billing enquiries and processed phone orders from customers. SideHustle InfoTech Services Oct - Dec 2021 Data Analyst (Intern) • Sales data ...
- Apr 18
Lagos, Nigeria
... Handing Correspondence, billing and bookkeeping. 6. Help patient by supporting personal hygiene and daily living needs and providing comfort and transparency. 7. Provide patient personal hygiene by given bedpans, urinals, baths, backrubs, shampoos, ...
- Apr 18