OLATOKUNBO

FAMODIMU

CONTACT

Mobile: +*** 811-***-****

Alt. Mobilel: +234-803-***-****

Address: Road 13, Bogije Extension, Ibeju - Lekki, Lagos. WORK EXPERIENCE

E-mail: ad46x5@r.postjobfree.com

PERSONAL PROFILE

Supervisor House Keeper - Lekki Grand Hotel Sept 2021 - Till Date Versatile Administrative

Manager who applies

exceptional organizational

skills. Hiring, training and

supervising small team of

administrative staff members.

planning itineraries, and

designing detailed

spreadsheets. Focused on

ensuring efficient office

operations through effective

management methods.

AREAS OF EXPERTISE

Keeping facilities and common areas clean and maintained. Vacuuming, sweeping, and mopping floors.

Cleaning and stocking restrooms.

Cleaning up spills with appropriate equipment.

Notifying managers of necessary repairs.

Collecting and disposing of trash.

Assisting guests when necessary.

Keeping the linen room stocked.

Properly cleaning upholstered furniture

Client Management. Strong

Interpersonal skills.

Organizational Skill.

Strategic Planning.

Resourceful.

Detail Oriented.

Excellent Time

Management.

GENERAL MANAGER Gracias

Group. 2016 – 2019

OTHER SKILLS Supervised daily business operations. Developed and implemented growth strategies.

Trained low Managers and staff.

Evaluated performance and productivity while equally creating and managing budgets.

Conducted research and identified new growth opportunities. Generated reports and gave sales presentations quarterly to top management.

Proficient in Microsoft

package.

Verbal & Written

Communication.

Innovative problem

solving.

Handling confidential

correspondences.

House Keeper

Sweeping/vacuuming, polishing, and mopping making sure all assigned areas are clean, neat and tidy.

Ensure all rooms are cared for and inspected according to standards. Notify superiors on any damages, deficits and disturbances. Deal with reasonable complaints/requests with professionalism and patience. Ensure appropriate maintenance of all housekeeping equipment and tools. Maintain inventory of tools and supplies used in housekeeping activities House Keeper - Amandula Hotel & Suites Dec 2019 - July 2021 EDUCATION HISTORY WORK EXPERIENCE H U M A N R E S O U R C E S / A D THE CHARTERED INSTITUTE OF

PERSONAL MANAGEMENT(CIPM) IN

VIEW

ALISON STUDY CENTER (ONLINE)

Diploma in Human Resources, 2021

ALISON STUDY CENTER (ONLINE)

Diploma in Customer Service, 2014

ALISON STUDY CENTRE (ONLINE)

Diploma in Book-keeping and Accounting

2014.

Lagos State University (LASU)

Accounting / Taxation, 2016.

Wolex Polytechnic

Diploma in Business Administration - 2008

PERSONAL ATTRIBUTES

ASST. ADMIN MANAGER

Proplus Energy Limited

2016

Maintained office services by organizing office operations and procedures. Completed operational requirements by

scheduling and assigning employees; following up on work result. Prepared reports, scheduling expenditures. CUSTOMER CARE EXECUTIVE

Proplus Energy Limited

2015

& Resolved products or services by clarifying customer's complaint; determining the cause of problem; selecting and explaining the best solution to solve the problem. Discussed with customers by telephone or in person in order to provide information on products & services. Recommended potentials products & services to management by collecting customer information and analyzing customer needs.

CUSTOMER CARE REPRESENTATIVE Digital

Positive attitude Self motivated Result Reality Prints & Promotions 2013 - 2015 oriented Patient and ability supervision.

Having Strong determination in achieving

organizational goals.

Resolved customers billing

complaint. unresolved customers grievances to designated department for further investigation.

Contributed

needed.

to team effort by accomplishing related results

as

CUSTOMER CARE INTERN United Bank for

Africa PLC (UBA) 2009 - 2013

Received inbound calls from customers. Document all calls with regards to customer's inquires accurately using call tracking system. Aid in account opening and promoted new offerings to walk in customers.

CERTIFICATION EDGE - 2019

Project Management

Professional

Contact this candidate