| Resume alert | Resumes 1 - 10 of 321 |
Project Manager Scrum Master
Queens, NY
... expenses to keep on budget, communication with Vendors, I/T personnel, Senior Management and Stakeholders ●Telephony (Avaya) IVR/CallCenter/Contact Center.Ccas/Ucaas ●Managing Countywide telephone system conversion from Analog to Voice over I/P ... - Apr 29
... expenses to keep on budget, communication with Vendors, I/T personnel, Senior Management and Stakeholders ●Telephony (Avaya) IVR/CallCenter/Contact Center.Ccas/Ucaas ●Managing Countywide telephone system conversion from Analog to Voice over I/P ... - Apr 29
Desktop Support Trouble Shooting
Yonkers, NY
... Performed the creation of phone extensions and voice mail boxes for users on the Avaya phone system Maintained hardware inventory and managed support tickets with Remedy Technical team lead for Avon’s 1251 6th Ave site Sr Computer Technician, ... - Apr 25
... Performed the creation of phone extensions and voice mail boxes for users on the Avaya phone system Maintained hardware inventory and managed support tickets with Remedy Technical team lead for Avon’s 1251 6th Ave site Sr Computer Technician, ... - Apr 25
Account Manager Business Development
Astoria, NY, 11102
... With over 160 manufacturer partnerships which include Avaya, Cisco, HP, Commvault, Nutanix, VMware, Aruba, EMC, and IBM. Responsibilities include helping customers evaluate Managed Cloud Services by utilizing the appropriate consumption model to ... - Mar 28
... With over 160 manufacturer partnerships which include Avaya, Cisco, HP, Commvault, Nutanix, VMware, Aruba, EMC, and IBM. Responsibilities include helping customers evaluate Managed Cloud Services by utilizing the appropriate consumption model to ... - Mar 28
Project Manager Management
Brooklyn, NY
... Beta testing with end users supporting large telephony Contact Center Avaya, Cisco, and NICE CXone VoIP Contact Centers. Modify and deploy IVR applications with software engineers. Test, monitor team performance evaluation. Participated in training ... - Mar 18
... Beta testing with end users supporting large telephony Contact Center Avaya, Cisco, and NICE CXone VoIP Contact Centers. Modify and deploy IVR applications with software engineers. Test, monitor team performance evaluation. Participated in training ... - Mar 18
Technical Support Technician
New York, NY
... Docs, Google Hangouts, Google OS, Zoom, CrashPlan, Team Viewer, JAMF, DEP, SCCM, LAN/WAN, Jira, Zendesk, Smart Remedy IT, GSX, Avaya, ShoreTel, Cisco phone system, Ricoh, HP, and Canon printers, VMware Fusion, Deploy Studio, Okta, and Slack and ... - Feb 29
... Docs, Google Hangouts, Google OS, Zoom, CrashPlan, Team Viewer, JAMF, DEP, SCCM, LAN/WAN, Jira, Zendesk, Smart Remedy IT, GSX, Avaya, ShoreTel, Cisco phone system, Ricoh, HP, and Canon printers, VMware Fusion, Deploy Studio, Okta, and Slack and ... - Feb 29
Call Center Customer Service
Brooklyn, NY
... • Updated customer's demographics and documented and updated information in our Avaya Database. Patient Case Coordinator/Manager Amerisource Bergen - Charlotte, NC October 2013 to December 2017 • Reviewed medical insurance information and initiated ... - Feb 27
... • Updated customer's demographics and documented and updated information in our Avaya Database. Patient Case Coordinator/Manager Amerisource Bergen - Charlotte, NC October 2013 to December 2017 • Reviewed medical insurance information and initiated ... - Feb 27
Project Manager Senior
Manhattan, NY, 10026
... ● New York City Department of Human Resources & Social Services (February 2019-October 2019): IT Project Manager responsible for the delivery of an Avaya IVR functionality with an integrated web interface implementation for welfare, SNAP, Child ... - Feb 22
... ● New York City Department of Human Resources & Social Services (February 2019-October 2019): IT Project Manager responsible for the delivery of an Avaya IVR functionality with an integrated web interface implementation for welfare, SNAP, Child ... - Feb 22
Customer Service It Support
Brooklyn, NY
... - Queens, NY 2020 to 2021 • Travel planning and Travel Services • Booking client trips and canceling trips • Working on the Avaya system • Working with Citrix system • Answering incoming calls • Data Entry • Calling clients for reminders • Using the ... - Feb 22
... - Queens, NY 2020 to 2021 • Travel planning and Travel Services • Booking client trips and canceling trips • Working on the Avaya system • Working with Citrix system • Answering incoming calls • Data Entry • Calling clients for reminders • Using the ... - Feb 22
Network Engineer Design
Melville, NY
... – July 2011 Integral to the technological build of new call centre which included the design, implementation, and maintenance of the telecommunications infrastructure, utilizing Avaya S8720, and the LAN including Active Directory Domain structure. ... - Feb 10
... – July 2011 Integral to the technological build of new call centre which included the design, implementation, and maintenance of the telecommunications infrastructure, utilizing Avaya S8720, and the LAN including Active Directory Domain structure. ... - Feb 10
Technical Support C#
Brooklyn, NY
... Avaya Phone System. Install/troubleshoot AUDIO/ VISUAL hardware/software. Hardware upgrades/install/ repair Software upgrades/ install/repair. MS Office Suite support. Networking Protocols. 7 Layers of OSI Model. Knowledge base articles. DCHP. TCP / ... - Jan 31
... Avaya Phone System. Install/troubleshoot AUDIO/ VISUAL hardware/software. Hardware upgrades/install/ repair Software upgrades/ install/repair. MS Office Suite support. Networking Protocols. 7 Layers of OSI Model. Knowledge base articles. DCHP. TCP / ... - Jan 31