Brian Hopkins

**** ********* ******** ****, *** P1 • New York, NY 10030 • 646-***-**** • ad3ugm@r.postjobfree.com SUMMARY:

Senior Project Manager Management Consultant

15+ years’ experience as a top-tier consultant and senior project specializing in delivery and implementation of software, applications, programs and change initiatives. A solutions and action-oriented leader who seamlessly bridges the gap between business and technology to effectively manage complex programs and multiple concurrent projects. Serving as a proven point of contact for C-Suite leadership, who can identify all necessary strategy, risks, issues, and mitigation approaches for the successful delivery of projects and initiatives. PRINCIPAL QUALIFICATIONS:

• Program & Change Management • PMO Governance • Business Process Re-Engineering

• System & Software Implementation • Six Sigma Green Belt Certified • PMP Certified

• Agile and Waterfall Methodologies • Technology/Business Conduit • Cross-Functional Team Lead PROFESSIONAL EXPERIENCE :

Hopkins Program Consulting Group July 2013 to Present New York, NY

Senior Project Manager

● Global Payments (July 2022-February 2024): Senior Project Manager for M&A Integration activities for two separate newly acquired entities. Led project management integration activities for End User Support, Infrastructure & Data Center, Google Workspace migration, Workstation Procurement, Facilities, Collaboration Services, Corporate Communications, Finance, Workday, and Identity Management.

● Skience (April 2021-February 2023): Engagement Delivery Manager responsible for leading the implementation of a Salesforce Cloud Based Wealth Management software. Simultaneously managed multiple client implementations by leading daily scrum meetings, product grooming sessions, JIRA board maintenance, risk and issues mitigation, and all standard PMO responsibilities. Clients included Santander, Edelman Financial Engines, Itau, and First Republic Bank.

● Fidelity Information Systems (FIS) (September 2020 to April 2021): ACBS Senior Project Manager leading the delivery RFR, SOFR, API, and LIBOR initiatives for commercial banking clients. Responsible for managing the execution of analyzing the GL process, deconversion procedures, business mapping of facilities and loans, reconciliation,supervised mock and playbook run throughs, and deployment go-lives.

● Ascot Group Insurance (October 2019- May 2020): Functioned as a Senior Consultant leading the design of a PMO governance structure that included a project initiation and prioritization process, status, budget, future state road mapping, and reporting templates/metrics, and an operating committee framework.

● New York City Department of Human Resources & Social Services (February 2019-October 2019): IT Project Manager responsible for the delivery of an Avaya IVR functionality with an integrated web interface implementation for welfare, SNAP, Child Support & Child Care services, and mental health services and products. Duties included managing all aspects of the project delivery lifecycle, vendor management, and reporting of project status, risk and issues, and budgetary items to program leadership.

● Lloyds Banking Group (January 2017- February 2019): Lead IT Program Manager for multi-year $6M Commercial Banking Ring Fence Compliance Initiative. Managed all segments of the project delivery lifecycle

(governance, requirements, design/build, testing, and deployment) and served as a point of contact for senior leadership on all project status. Simultaneously led the completion of several IT Infrastructure application projects supporting the commercial business through their delivery lifecycle (Flexcube, SWIFT, Salesforce, ACBS, Workday, Actimize, Pega 6.3, MS Exchange, Oracle Database Architecture, SharePoint, TSYS, Actimize, and IT Security Initiatives). Worked daily with the Business Transformation team, offshore resource partners, multiple IT platform owners, and outside vendors for the completion of project tasks and initiatives.

● QBE Insurance (April 2016-December 2016): Project Manager for Product Architecture Program with 5 separate work streams. Work streams consisted of the completion of two Legal Entity Sales, the development of a Product Playbook, creation of a policy and document repository Product Site, an Organization Assessment that produced a new org structure with roles & responsibilities mandates along with future state road mapping, and a newly developed Product Optimization process for the launch of new insurance products.

● Société Générale (January 2016-April 2016): Assisted in the implementation of new Compliance training reporting dashboards, documented business requirements for new automation functionality for Compliance training needs, drafted gap analysis between Human Resources and Compliance for new hire onboarding requirements, created future state roadmap and process map, and tracked/monitored all deliverables associated with the finalization of Remediation milestones.

● BNP Paribas (May 2015-December 2015): Served as IT Program Manager for Financial and Regulatory Reporting segment of BNP IHC Program. Managed the execution plans of the Hyperion Financial Management

(HFM), Oracle Financial Services Analytical Applications (OFSAA), and Axiom/CCAR Regulatory Reporting

(14Q, 14A Reports) teams for the IT deliverables needed for the completion of the IHC program.

● RaboBank (December 2014-May 2015): Program Manager for $5M U.S AML/KYC Actimize system implementation. Established a Program/Project Governance structure, created project initiation documentation, budget/forecast, and served as a point of contact for Sr. Leadership on Program Status, led all Project steering committee calls, managed the production of all project dashboards, risk and issue mitigation, and ensured all dependencies were aligned.

● Moody’s Investors Service (May 2014-December 2014): Coordinated implementation of new Customer Management System (CMS) implementation. Worked with business resources to write BRD, develop an initial project plan, assign resources to tasks, led final BRD review session, and incorporate new enhancements from the first phase of implementation.

● Credit Suisse (February 2014-May 2014): Delivered Legal Entities Program for Basel III framework and components for Market Risk, Credit Risk, and Regulatory Reporting functionality. Executed traditional program management functions (i.e., project planning, resource allocation, developing key milestones, managing cross program dependencies, and risks.

● JP Morgan Chase (June 2013-February 2014): Business line Project Manager for the Article V AML/OFAC Risk Assessment Consent Order implementation for JP Morgan Chase. Deliverables and responsibilities included: Working daily with the Global Financial Crime Compliance PMO in communicating/managing the delivery of milestones, including BRD sign-off, creation of a Survey user entitlement list, developing and maintaining the project plan, coordinating the management of technology issues, escalation, and closure of deliverables, and managing and scheduling all validation sessions. Accenture September 2009 to July 2013 & August 2005 to November 2006 New York, NY

Financial Services-Manager

● Barclays Capital: Led team in the development of a project governance structure across the Compliance & Regulatory Technology division. Deliverables included developing an Enterprise-wide Compliance Change Project Portfolio, a newly developed project reporting process, produced business process future state road maps, and a comprehensive project plan that summarized critical path and dependencies between various work streams including Trade Surveillance, Global Financial Crime Compliance area, and Investment Bank Control room.

● Chase Internet Group: Technical Project manager for multiple projects ranging from Payments Enterprise Architecture, new UI functionality, and retail banking applications.

● JPMorgan Private Bank Mortgage: Led team of 4 with the implementation of new Dodd/Frank Regulatory Compliance processes and procedures. Developed a remediation/strategy plan to integrate Dodd-Frank specific procedures, lessons learned, FAQs into current policies and procedures while defining actions to remediate process pain points.

● RBS Citizens Bank: Business Project Manager for Commercial Lending System Implementation. Facilitated and managed the change control process, provided scope management, managed all key risks/issues, utilized agile and waterfall methodologies for different aspects of the project, and led daily senior management status sessions and steering committee meetings.

● American Express Small Business: Lead Business Architect for a team of 3 in supporting the creation of a Marketing Web portal. Created wireframes and process flows for the future proposed site, developed a benefits case for the web portal initiative, and presented the final business case and findings to senior leadership. Provided Pega Business Architecture support to develop BPM methodology to streamline processes and procedures for Case Management functionality in the American Express’s Fraud division.

● Morgan Stanley: Lead project manager responsible for the delivery of Discretionary Fixed Income Trading Desk Integrated Streamline application project. Completed requirements gathering, design specification confirmation, coordinated implementation, UAT script production and execution, and deployment assistance. Pricewaterhouse Coopers October 2007 to September 2008 New York, NY

Advisory Services - Sr. Associate

● Travelers Insurance: Project Improvement Manager with cross functional responsibility (Finance, IT, Marketing, and Operations) for facilitating process improvement projects and the institution of a Business Process Methodology. Provided Business analysis work assisting in the implementation of a Center of Excellence and the institution of a Business Performance Management methodology utilizing Pega (PRPC) software across Travelers Insurance.

● MCAP: Business Analyst who produced a risk assessment for a HELOC debit card product launch. Researched and analyzed data from client interviews, risk reports, process and procedure documents, future state road mapping process design, and participated in pilot operation walk-throughs, which assisted in identifying and mapping several critical gaps in the risk processes and technology infrastructure for the formation of the final risk review assessment.

Capco November 2006 to October 2007

New York, NY

Capital Markets- Sr. Consultant

● Management Consultant in the Capital Markets practice providing payment and card subject matter expertise and project delivery capabilities.

JP Morgan Chase June 2001 - December 2004

New York, NY

Card Member Services - Program Manager

● Cash Products program manager in charge of coordinating direct mail marketing strategies, creative development, vendor management, operational tasks, and budgeting/forecasting resulting in a $285 million dollars transferred in 2004.

● Program manager for October 2003 balance consolidation mailing responsible for an estimated $3.1 billion in dollars transferred.

● Technical operations manager responsible for the scripting, financial, and TSYS requirements for adding cash usage functionality to the Voice Response Unit resulting in a cost savings of more than $2 million dollars a year. GE Capital Card Services June 2000- April 2001

Stamford, CT

Client Communications Manager

● Process Owner for all Wal-Mart credit card statement marketing initiatives resulting in $3M in revenue. Peoples Bank May 1998 – June 2000

Bridgeport, CT

Credit Card Operations- Operations Project Specialist

● Created pricing control strategies in TSYS for 3.5 million credit card accounts for system conversion.

● Supported Graphic User Interface team in applying Account and Transaction level processing.

● Produced test scripts for all Account and Transaction level processing for system conversion.

● Monitored credit card monetary and non-monetary processing for post conversion verification. EDUCATION:

College of the Holy Cross May 1998

Bachelor of Science: Mathematics Worcester, MA

Concentration: Visual Art History

Quantic School of Business & Technology August 2021 Executive Master of Business Administration (EMBA) Washington, D.C

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