| Resume alert | Resumes 81 - 90 of 148 |
Customer Service Representative
Washington, DC
... Monitor, provide status and control oversight for chronic and high priority outage tickets. Helped in implementing customer quality monitoring procedure, training new hires to assure the very best customer experience which made my department top in ... - 2017 Jun 26
... Monitor, provide status and control oversight for chronic and high priority outage tickets. Helped in implementing customer quality monitoring procedure, training new hires to assure the very best customer experience which made my department top in ... - 2017 Jun 26
Customer Service Management
Columbia, MD
... levels abreast of status monitoring outage and return path concerns supervise and monitor daily workload and technicians, installers and service personnel. Work with other departments as necessary to maintain an in-depth technical knowledge. Able to ... - 2017 Jun 24
... levels abreast of status monitoring outage and return path concerns supervise and monitor daily workload and technicians, installers and service personnel. Work with other departments as necessary to maintain an in-depth technical knowledge. Able to ... - 2017 Jun 24
Support System Administrator
Hyattsville, MD
... them in outage file for maintenance Support the project through the Remedy ticketing system to meet service level agreements EDUCATION: Bowie State University, Bowie, MD, May 2015 Bachelors of Science Degree in Visual Communication & Digital Media - 2017 Jun 13
... them in outage file for maintenance Support the project through the Remedy ticketing system to meet service level agreements EDUCATION: Bowie State University, Bowie, MD, May 2015 Bachelors of Science Degree in Visual Communication & Digital Media - 2017 Jun 13
Technical Support Technician
Gaithersburg, MD
... I can also evaluate how to handle problems during a power outage should this occur. I also provided training for in-house personnel or at other facilities as requested. Research Histology Technician August 2006-May 2012 CVPath Institute Inc. 19 ... - 2017 May 15
... I can also evaluate how to handle problems during a power outage should this occur. I also provided training for in-house personnel or at other facilities as requested. Research Histology Technician August 2006-May 2012 CVPath Institute Inc. 19 ... - 2017 May 15
Scaffold Foreman
Washington, DC
... Union Carpenter Unrestricted Passport Holder Unescorted Nuclear Plant & Shipyard Clearance PROFESSIONAL EXPERIENCE Nuclear Outage Scaffold Builder & Maintenance Mechanic – March 2015 to Present 2017 Nuclear Outages Surry Nuclear Power Station Spring ... - 2017 May 14
... Union Carpenter Unrestricted Passport Holder Unescorted Nuclear Plant & Shipyard Clearance PROFESSIONAL EXPERIENCE Nuclear Outage Scaffold Builder & Maintenance Mechanic – March 2015 to Present 2017 Nuclear Outages Surry Nuclear Power Station Spring ... - 2017 May 14
Engineer Network
Columbia, MD
... Network monitoring, trends, outage tracking, Perform and schedule preventative maintenance and periodic high availability testing on all network equipment. Worked extensively in Configuring, Monitoring and Troubleshooting Cisco's ASA/PIX security ... - 2017 Mar 28
... Network monitoring, trends, outage tracking, Perform and schedule preventative maintenance and periodic high availability testing on all network equipment. Worked extensively in Configuring, Monitoring and Troubleshooting Cisco's ASA/PIX security ... - 2017 Mar 28
Technician Help Desk
Washington, DC
... improvements to system uptime reducing a response and restoral time that often spanned hours or days to one resulting in less than 30 minute response time and less than 3 hour downtime, and reducing outage occurrence from frequent to rare. ... - 2017 Mar 20
... improvements to system uptime reducing a response and restoral time that often spanned hours or days to one resulting in less than 30 minute response time and less than 3 hour downtime, and reducing outage occurrence from frequent to rare. ... - 2017 Mar 20
Network Engineer 1
Clinton, MD
... Upkeep and maintain copies of traffic flow reports, circuit activation/deactivation, commercial service work orders outage reports and priority circuit matrices. This data, as well as data provided by the INSCOM, SD and NCC will be maintained in a ... - 2017 Mar 15
... Upkeep and maintain copies of traffic flow reports, circuit activation/deactivation, commercial service work orders outage reports and priority circuit matrices. This data, as well as data provided by the INSCOM, SD and NCC will be maintained in a ... - 2017 Mar 15
FIOS Hybrid Technician
Washington, DC
... Service, Communication, Reporting, Teamwork, Troubleshooting, Repair, Problem Solving, Network Technologies, Network Repair, Outage Repair, Equipment Repair, Reporting, Customer Satisfaction, DSL, ISDN, T1 EXPERIENCE: VERIZON: 01/2016 –Present ... - 2017 Mar 08
... Service, Communication, Reporting, Teamwork, Troubleshooting, Repair, Problem Solving, Network Technologies, Network Repair, Outage Repair, Equipment Repair, Reporting, Customer Satisfaction, DSL, ISDN, T1 EXPERIENCE: VERIZON: 01/2016 –Present ... - 2017 Mar 08
Project Manager Management
Laurel, MD
... Performed product degradation and outage conference call with affected customers and engineering to maintain product service level agreements (SLA). Managed and planned product releases, led meetings, coordinated with engineer SME for feedback on ... - 2017 Feb 14
... Performed product degradation and outage conference call with affected customers and engineering to maintain product service level agreements (SLA). Managed and planned product releases, led meetings, coordinated with engineer SME for feedback on ... - 2017 Feb 14