Network Engineer 1

Christopher Blackman

**** ********* *****, *******, ** 20735

Contact number: 301-***-****

Certificate: Security +, Exp. Date: 8-22-20

CompTIA: COMP001020212033

Network Engineer 1

Lynxnet

August 2016 - Present

Provide on-site maintenance (field maintenance and urgent technical assistance), network configuration and telecommunications support for INSCOM systems and provide technical assistance (system help desk or parts support) to off-site locations through telephone, mail service, or other electronic communication. Survey, install/de-install and maintain telecommunications equipment and supporting infrastructure within Sensitive Compartmented Information Facilities (SCIF). Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram. Establishes voice and data networks by running, pulling, terminating, and splicing cables, installing telecommunications equipment, establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors. Test quality assurance of voice and data switching equipment. Install and/or maintain LAN/WAN equipment or networks of LANs/WANs. Apply transmission-engineering principles to existing networks to ensure receipt of quality voice and data telecommunications services. Verifies service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems. Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications. CISCO / Nortel / Avaya systems: CISCO Unified Communication Manager, Nortel / Avaya Call Pilot Manager. Troubleshoot fiber optic lines, connectors and troubleshooting/ installing Nortel/Avaya phones to identify problems, and then take appropriate action to correct the problems in an efficient and timely manner. Install and de-install hardware including personal computers, communications closet components and all associated infrastructure supporting IT networks. Sanitize personal computers for disposal. Update and maintain active database of cable plant configuration and label cables appropriately to ensure accurate identification of cable locations and equipment supported by that cable. Update Active Directory objects within the enterprise to accommodate the moves and changes to network infrastructure

Principal Installation Specialist – National Capital Region

Red Arch Solutions

July 2016 – August 2016

The IT Principal Installation Specialist (PIS) is a member of a technically skilled contractor team supporting an Intelligence Community (IC) customer at multiple locations in Maryland, Virginia and District of Columbia. The PIS accomplishes all assigned tasks as described in the project’s Work Breakdown Structure (WBS). Tasks primarily involve the preparation, installation and de-installation of cabling infrastructure, end user systems, testing of all newly installed materials and site clean-up. These activities are associated with projects involving IT moves and IT build outs. The PIS also assists the Contract Project Manager and the IT Specialist in evaluating and quality checking work accomplished by Senior Installation Specialist (SIS) team members. Experience supervising both network installation teams and end user system installation teams is preferred. The Principal Installation Specialist primarily interfaces with the Contract Project Manager, IT Specialist and other contractors as necessary to resolve system and network installation issues.

• Supervises inventory of materials and moves materials to designated staging areas, as directed

• Organizes materials in staging area for installation activities

• Performs all facets of network cabling installation, including but not limited to: shielded and non-shielded copper (Cat 3, Cat 5E, Cat 6A, Coax) and fiber (SM, MM) installations; pulling, terminating and testing; cross connects, cutovers, strut/raceway/tray/conduits; patch panels; racks; documenting installations, dressing and labeling; fire stopping, coring, etc.

• Provides oversight of cabling work performed by SIS team members, as directed

• Performs all facets of end user systems installation, including; placement of personal computers, VoIP telephones, Desktop Video Teleconferencing (DVTC) devices and computer peripherals following a standard workspace configuration, patch cable and power cable management, testing installations, dressing and labeling cables, etc.

• Provides oversight of systems installation work performed by SIS team members, as directed

• Demonstrates concern for timeliness and attention-to-detail on every task

• Supervises and assesses the progress of daily cable infrastructure and end user system installation projects, as directed

• Works with IT Specialist to ensure cable installation schedule remains in scope and on time

• Works with IT Specialist to ensure the assigned number of end user system installations are accomplished in time allotted

• Ensure all SIS team members maintain a clean and safe work area

• Report all aspects of cable and end user systems installation status to IT Specialist

• Make cabling infrastructure recommendations to IT Specialist and/or Contract Project Manager

• Perform other installation duties as requested by contract management

Telecommunication Technician

Red Arch Solutions

April 2015 – July 2016

• Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.

• Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors.

• Test quality assurance of voice and data switching equipment. Install and/or maintain LAN/WAN equipment or networks of LANs/WANs

• Apply transmission-engineering principles to existing networks to ensure receipt of quality voice and data telecommunications services.

• Verifies service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems.

• Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications.

• Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.

• Maintains customer rapport by listening to and resolving concerns; answering questions.

• Maintains safe work environment by following codes, standards, and legal regulations.

• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

• Updates job knowledge by participating in educational opportunities; reading technical publications.

• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Remedy is used to create and track service tickets and keep history on customers equipment installs / repairs

• CISCO / Nortel systems: CISCO Unified Communication Manager,

Nortel Call Pilot Manager

NetOps Lead Mid

Apex Systems

October 2014 – April 2015

Manages the day-to-day activities of the Network Operations Center, including all Cyber Security activities. Ensures effective and efficient operation of network systems, architecture and topology through deployment and oversight of network operations specialists, that all operating systems are adequate, functional, and conform to operation security policies and procedures. Assists with the development and application of business processes to ensure appropriate service levels. Develops and implements standards, procedures, and processes for the Network Operations Center. Participates in strategic network planning, steady state operations planning, and development of contingency operation plans. Plans and supports injection of new technologies and implementation of technology refresh. Estimates project costs and prepares project plans. Confers with and advises administrators, user representatives, and technical personnel regarding development and design of integrated network solutions. Prepares recommendations based on monitoring results, tools analyses, and forensics. Participates in the development and implementation of policies and procedures regarding network equipment, maintenance, and monitoring. Prepares status reports. Schedules routine system maintenance, oversees application of proactive Cyber Security measures, and manages reaction to Network Defense requirements. Develops and maintains system architecture and operational documentation.

Associate Network Administrator

BAE Systems

January 2013 – October 2014

The Network Operations Centers (NOC) will visually monitor all IT assets on all four networks utilizing Dashboard/WUP Gold as its monitoring tool. The Network Control Center functions as a 24/7 customer service desk. Providing the status of all customer systems serviced by three the Network Control Centers (NCC) worldwide. The NOC will refer customers to the appropriate servicing NCC, Service Desk (SD), supporting commercial communications vendor, Field Support Activity (FSA) or to the appropriate Regional Support Center (RSC), any customer problems that the NOC cannot remotely diagnose or immediately fix. Additionally, the NOC is responsible for Information Assurance (IA) coordination, monitoring and execution IAW appropriate IA guidelines and policies.

Provide a central point for record keeping while maintaining real-time and historical status reports of all affiliated assets via the NCCs and the SD. Upkeep and maintain copies of traffic flow reports, circuit activation/deactivation, commercial service work orders outage reports and priority circuit matrices. This data, as well as data provided by the INSCOM, SD and NCC will be maintained in a central database, within the Remedy Electronic Support System, maintained by the NOC the customer site data: Unit name, site number, home and deployed locations, trouble tickets, scheduled time up, scheduled time down, command communications service designator or bandwidth on demand assignment, KEYMAT short title, COMSEC changeover time and date, and IP addresses for all equipment attached to each network. The information is developed and disseminated into an operational brief for senior military, government and contractors personnel daily.

Network Technician

Fulcrum IT Services LLC

March 2006 – October 2012

Responsibilities include a working knowledge of the Networking OSI Model Layers 1,2 and 3, trouble call tasks, installation (patching and polishing fibers), equipment moves, equipment / code upgrades and troubleshooting network problems, Provide ongoing support, resolution of problems, and recovery of operations involving various hardware components which includes VOIP phones, Tandberg ( VTC hardware ), Switched Ethernet, ATM / LAN and CISCO ( switches and routers ) network architectures within the media infrastructure. I prepare written documentation that describes the various components required in the completion of the tasks / projects using Microsoft Office. Secondary responsibilities include, ONI network Logistics, Monthly UPS Deliverables and control of TCP/IP assignments. All work complies with the Office of Navy Intelligence network security policies.

Integrated Security System Engineer

Government Micro Resources Inc.

August 2004 – March 2006

Participates as a team member of the Integrated Security System (ISS) at the National Maritime Intelligence Center (NMIC) in Suitland, Maryland. Responsibilities include detailed working knowledge of both the hardware and software of the ISS physical security system and technical surveillance countermeasures components. Attends meetings to provide customer with new state-of-the-art electronic security equipment and devices to plan and implement protective methods and security procedures. Provide hardware installation of access control units such as the PI Vision Digital Recording System, Quintron Access Control System, Allegiant Video Matrix System Closed Circuit Television, intrusion detection devices, automated access controls, signal and data transmission and control and display subsystems of the ISS system. Fabricates fiber optic connections, wiring installations, sound masking and testing, routine maintenance, troubleshooting, inventory and repair of all the equipment. Also interface with the customer and the Law Enforcement Officers daily to provide system support, research information on new technologies to deliver access control investigations and reports of the overall system and security facets under the rules of the Department of Defense and the DCID 6/9 physical security regulations of the Office of Naval Intelligence.

Real-Time Satellite Systems Monitor / Operator 3

Honeywell Technology Solutions, Inc.

March 2003 – August 2004

Hours per week: 40 plus; Responsible for monitoring, tracking and instructing the new employees with sending commands to satellites from a remote location for the Naval Research Laboratory located in Washington, DC, utilizing Sun system software to accomplish all spacecraft control tasks, including the bus voltage, battery levels, current and the positioning of the solar panels. Perform attitude checks, flight length orbit adjustments and daily performance of the orbiting satellites via telemetry. Performs special events studies to ensure the Satellites are flying up right. Provide failure analysis of the satellite in orbit. Sends commands to collect and store data produced by the Satellite, which is used by the engineers for tracking experiments being performed on the Satellites.

Field Engineer Senior

Allied Signal Technology Solutions, Inc.

March 1998 – March 2003

Provided engineering support for the Space Systems Department at the Naval Research Laboratory in Washington, DC utilizing the OR CAD Graphics, Mentor Graphics and CAD 13/2000 Design System to layout electronic components inside field-test equipment. Designed detailed mechanical engineering drawings of the test units, including front and back panels labeling drawings, designing custom electronic parts for the system library, and updating electrical schematics. Detailed to the Honeywell Headquarters for three weeks to provide CAD expertise and support for project; Fabricated, verified and inspects breadboards from a design engineer's schematics, including wire-wrapping, soldering, and designing and creating adapters for non-conforming integrated chips. Also inspecting other field engineer's work for quality. Fabricated and verified custom test equipment, including test cables and harnesses, and assembling the equipment in the test racks integrating them inside Military units such as AAV, LAV and Helicopters. Participated in environmental field-testing for test units, including monitoring and logging data during thermal testing. Supported special field equipment demonstrations on and off-site, including setup, integration of equipment hardware support and representing our group at the morning status meeting, providing updates to the Military.

Field Engineer 2

Bendix Technology Solutions, Inc.

October 1987 – March 1998

Provided engineering support for the Space Systems Department at the Naval Research Laboratory in Washington, DC, utilizing the OR CAD Graphics, Mentor Graphics and CAD 13/2000 Design system to layout electronic components inside special field test equipment. Designed detailed mechanical engineering drawings of the test units, including front and back panels labeling drawings, designing custom electronic parts for the system library, and updating electrical schematics. Fabricated, verified and inspects breadboards from a design engineer's schematics, including wire- wrapping, soldering, and designing and creating adapters for non-conforming integrated chips. Building, testing and inspecting special ground test equipment used to support Satellite launches.

JOB RELATED TRAINING AND AWARDS

Cisco Voice over IP

Cisco Unified Communications IP Telephony

CCNA Boot Camp Online Training

Attending a one week training course on TCP/IP

Self Study: Presently reading Networking Books (plus on-job-training) subjects including: Networking Basics, Building a Network, Network Administration and Security, Troubleshooting and Disaster Planning, TCP/IP, The Internet, Wireless Networking, Windows Server Reference and Linux Reference

NMIC Online Training - Networking

Solar Array Fundamentals

Orbital Mechanics Class

Computer Networking Training

Fiber Optics Training

OR CAD Capture and Layout Design

Cisco Router Configuration

Safety Excellence Training Class

Total Quality Training

Mentor Graphics 3D Design

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