Austell, GA
... • Participates in the rotating coverage of the agency emergency on call phone. • Provides direct clinical services to people receiving services, as needed. • To review applications and documents that requires a supervisor’s approval • Reviews ...
- Sep 22
Fulton, NY, 13069
... Liaison between customers, both internal and external and the Warranty and Product Registration teams in a call center environment. Assisted homeowners, dealers, and distributors to resolve warranty issues for residential and commercial HVAC ...
- Sep 22
Marion, IA
... Provided solutions for Call Detail Report with C programming. Technologies used: C, PABX (TDM/PCM) – ROLM CBX-II Telephony Systems, LAN, TCP/IP, T1/D3 based fiber optic transmission systems, ISDN, VMS, ACD, PMS, CDR, Modem. Certifications: Ada83 ...
- Sep 22
Phoenix, AZ
... Inbound Service Representative Empereon-Phoenix, AZ April 2016 to March 2017 Answering high call volume of incoming calls ● Responsible for resolving customer inquiries via phone, email, resolving, and communicating resolutions under direct ...
- Sep 22
Salida, CA
... EXPERIENCE Fortuna BMC, Director of Call Center Operations Jun 2020 – May 2025 •Established and implemented the Fortuna BMC Contact Center Operations department from the ground up, managing all aspects of business. •Recruited, onboarded, and managed ...
- Sep 22
Queens, NY
... rescheduled, and canceled appointments for patients Updated patients demographics Verified patients insurance Contacted on call nurse when any patient had a medical concern or emergency Complied with hospital procedures and guidelines Took patients ...
- Sep 22
Lithia Springs, GA
... CORE SKILLS • Inbound & Outbound Call Management • Collections & Account Maintenance • Compliance & Risk Mitigation • De-Escalation & Conflict Resolution • Fraud Investigation & Loss Prevention • Customer Relationship Management (CRM) • Quality ...
- Sep 22
Clarksville, TN
Anaeshia Crowell Clarksville, TN ***** *************@*****.*** +1-615-***-**** Authorized to work in the US for any employer Work Experience Call Center Representative ACT - Clarksville, TN October 2020 to June 2022 On call customer service ...
- Sep 22
Augusta, GA, 30901
... Diploma June 1996 Certified Nursing Assistant Select Specialty Medical Hospital Augusta, GA November 2023 – Present • Performing services for the patient involving bathing using basin-less bath products, oral hygiene, oral feeding and care of hair. ...
- Sep 22
Potomac, MD
... ● Oversaw customer escalations from multiple regions and led quality audits across 8 global call centers, driving consistency in customer experience (CX) and service Delivery. ● Identified systemic pain points through Voice of Customer (VOC) data ...
- Sep 22